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Blog posts
Recent posts from
SingleHop blog:
Feb 02, 2012
Any time you go into a new experience there is an adjustment period. This could be purchasing a new car, changing financial institutions, or starting a new job. The bottom line is that change takes time, patience, and understanding. At SingleHop we recently created a team of specialists that help our new clients adapt to...
Jan 30, 2012
I recently wrote a blog post about the all important Net Promotor Scores (NPS) and how we use it to evaluate what our clients think of our products and services. It really has become an amazing tool we have now built into our daily schedule. We even have the real time NPS feed on a huge...
Jan 25, 2012
It is officially awards season! First it was the Golden Globes and next will be the Oscars. But fortunately for us, between the two star-studded events we have been able to pick up some hardware ourselves (and we didn’t even have to rent tuxes). I’m thrilled to announce that SingleHop won the award for Best...
Jan 24, 2012
If you saw our website on Internet Blackout Day or read Sam Bowling’s excellent blog post on SOPA/PIPA, you know that Singlehop is not afraid to take a public stance to protect the Internet. We love what we do, we’d like to continue doing it, and this is impossible without an Internet where we can...
Jan 20, 2012
I am pleased to announce that we have been able to once again, help an amazing organization with a charitable donation – The Center for Courageous Kids. We as a company have always tried to take an extremely active role in giving back to those in need, and not for the positive press, but because...
Jan 18, 2012
If you look at tech blogs or most any technology-related website these days you will see people ranting against two major pieces of legislation that are on the table in American congress – the Stop Online Piracy Act (SOPA) and Preventing Real Online Threats to Economic Creativity and Theft of Intellectual Property Act, Protect IP...
Jan 11, 2012
In order to stay ahead of the curve and hopefully our clients needs and wants, we at SingleHop hold product development as a top priority. Keeping our hand on the pulse of industry changes as well as competitors’ innovations is how we have continued to grow at such a rapid rate (Over 7,900% over the...
Jan 09, 2012
I recently had a chance to talk to Dave Szczur, our Director of Facilities here at SingleHop. Or as I like to call him the “Man Behind the Machines!” Where are you from? Chicago, born and raised. Were you a computer kid? What was your first computer? Absolutely. First used was a Commodore 64. First...
Jan 05, 2012
The term “crowdsourcing” has been a huge buzzword for the past few years and I think it will continue to be one as we move through 2012 (Google returned 10.7 million results for the term). I also think it’s a safe bet that crowdsourcing is far more common in small and medium-sized businesses than in...
Dec 28, 2011
Anyone who has spent any amount of time in the web hosting industry will most certainly tell you that it is an extremely competitive space. Not only are there literally, tens of thousands of companies who offer web hosting, the needs and wants of potential and existing clients are rapidly changing. It’s because of these...
Dec 21, 2011
With nearly 9,500 attendees at Cloud Expo in Santa Clara this year, it was a near miracle we were able to get Dan Ushman and the Conference Chair, Jeremy Geelan together for a few minutes to discuss all things SingleHop. The event was a huge success for the entire SingleHop team! Geelan is an industry...
Dec 19, 2011
Working in an industry where just about everyone you meet could be or is a potential client, can get a bit tricky at times. It’s funny how many holiday party conversations I have found myself apart of over the past few weeks that have included, “So Kevin, what do you do?” (Which I think is...
Dec 14, 2011
We’ve all heard the horror stories from friends and family members getting horrible customer service from a business. Some of us may have even been unlucky enough to experience it firsthand. At SingleHop, we pride ourselves on trying to provide the best customer service we can, and that starts with our Client Services Specialists. From...
Dec 12, 2011
Specialization. It’s everywhere. Think about it, how did you or the person behind you in line order your coffee this morning? “Grande, soy, dry, cap,” sound familiar? What happen to “I’ll take a large black coffee”? This type of specialization stretches far beyond your corner coffee shop, I promise! The chances are that your business...
Dec 06, 2011
If two heads are better than one and three heads are better the two…Well this could go on forever, but I think you get the idea. It is this type of logic that was the driving force behind the creation of our Crowdsourced Marketplace. We have an enormous variety in clients, which translates to an even...
Dec 05, 2011
Public Cloud Vs Private Cloud In being relatively new to the industry, there’s been somewhat of a learning curve. I’ve found that it’s sometimes hard to keep up when the key differentiators between public and private cloud are somewhat unclear, so I’m hoping to give some color on the topic. Hopefully this insight will help...
Nov 30, 2011
To all of our loyal readers and clients alike we need your help securing a nomination for the 2011 Readers Choice Award! 2011 has yet again been a monstrous year for SingleHop, as we have continued our rapid growth with than expected $24 million in revenue while increasing our workforce by nearly 30% over the...
Nov 29, 2011
As many of you know we recently launched the latest version of our LEAP platform, LEAP3 at Cloud Expo in Santa Clara, CA. I am pleased to say that the launch as well as the feedback thus far has been extremely positive. The web-based platform is a complete rewrite of its earlier predecessors and far...
Nov 28, 2011
As part of our recent public cloud launch, everyone in the company, and in particular the sales department, has been focused on expanding our knowledge. This includes breaking down the products that already exist in the market and comparing them to what SingleHop has to offer. Everyone on the team set out to compare our...
Nov 27, 2011
Gone is the leftover turkey. Gone are the bruises from Black Friday shopping. Gone are the countless football games, one after another. Ah, the Thanksgiving holiday…Have no fear though, you have one more day to take advantage of amazing deals. It’s Cyber Monday! For one day only, we are offering 50% off any SingleHop infrastructure...
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