Blog posts from iWeb blog

518 blog posts:

Combine hardware and web application firewalls
Aug 18, 2014
Combining hardware and web application firewalls at different levels of your hosting architecture is an effective way to maximize both the level and the cost-effectiveness of your website and business’s security, while keeping complexity to a minimum. Here’s how organizations with both websites and internal applications or file servers can combine a hardware firewall with a...
Incident: CDP4 Idera Cloud Backup service (Resolved)
Aug 06, 2014
Update 2014-08-06 – 15:20 pm EST - The incident has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not...
What’s it really like working at iWeb?
Aug 06, 2014
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/sdk.js#xfbml=1&version=v2.0"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));When we talk about careers at iWeb, we often talk in terms of culture, personal development and career progression. But what’s it really like working at...
Technical issues in iWeb-CL data center
Jul 28, 2014
Update – 2014-07-28 16:50 PM EST The incident at our iWeb-CL data center has been completely resolved without further problems. We thank you for your patience. If you have any questions, please do not hesitate to contact our support team. — Update – 2014-07-28 16:29 PM EST The temporary technical incident at the CL data center that was reported earlier...
Game Dev: Beast’s Fury – from concept to crowdfunding
Jul 28, 2014
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/sdk.js#xfbml=1&version=v2.0"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));Beast’s Fury, a visually stunning 2D fighter by indie game developer Evil Dog Games, hit its crowdfunding goal on Kickstarter in June this year and is...
Scheduled maintenance: OpenStack Cloud Platform upgrade from Havana to Icehouse
Jul 23, 2014
Service affected: OpenStack Cloud Platform Start:Tuesday, July 29 between 8:00am and 9:00am EST Maintenance duration: 1 hour Impact: Inability to start, delete or reboot the servers during the maintenance window A maintenance is planned on our network, which will affect the public cloud infrastructure, Tuesday, July 29 between 8:00am and 9:00am EST. The maintenance is needed to update to...
Fast track your way to Sysadmin
Jul 22, 2014
Want to make yourself stand out in the department? Need to prove yourself during an internship? Here’s the single most powerful way to make your website, application or database more robust. Save your company from lost time, revenue and business - then take the credit! Photo by JD Hancock Imagine the scenario. Your company’s website went down...
Microsoft Worldwide Partner Conference 2014 – Day 1
Jul 14, 2014
Here we are in Washington D.C. for the 2014 edition of the Microsoft Worldwide Partner Conference. This year’s vision keynote kicked off with a celebration of the winners in this year Global Impact Awards. Afterward, the clear focus on Microsoft being in a challenger mindset is shared to help us better understand how Microsoft should be...
Incident: network infrastructure
Jul 03, 2014
Update – 2014-07-03 13:50 PM EDT On Thursday, July 3, 2014 between 15:02:15 and 15:09:01 UTC, The distribution routers DR11 and DR12 had an issue with their BGP sessions to the core routers at NE data center, affecting our Classic and Cloud servers.  A BGP session configuration change toward an upstream provider on an edge router accidentally caused...
Planning a Server Migration
Jul 02, 2014
Planning a server migration is a complex task. But it’s also an opportunity to build a scalable hosting architecture for the future. The success of a migration to your new set up is all in the planning. So read this article, and get your thoughts in order before you begin. Images by Krystian Olszanski This article will...
Fantastico De Luxe for iWeb customers and resellers
Jul 01, 2014
Looking for an easy way to install popular programs like Joomla, Drupal, Wordpress, Zen Cart and many more? Fantastico De Luxe provides one-click installations for both you and your web hosting customers. Fantastico De Luxe is the leading autoinstaller for cPanel, seamlessly integrating with the cPanel control panel and WHM for web hosting resellers (both available with iWeb dedicated servers). It...
Dedicated hosting under $100: mistakes to avoid
Jun 24, 2014
If you’re shopping for entry level dedicated hosting – perhaps comparing providers below the $100/mo mark – you’re probably comparing roughly similar looking server specifications. But when evaluating the value offered by dedicated hosting, server specifications are only the tip of the iceberg. Here are the things to look for beyond the listed specifications, to...
Scheduled Network Maintenance: Upgrade of Core Switches
Jun 19, 2014
Service affected: No services should be affected Start: Thursday, June 26 2014 from 00:00am to 06:00am EDT Maintenance duration: 6 hours Impact: No impact A network maintenance is planned at our iWeb-NE data center in order to commission two new core switches, Thursday, June 26 2014 from 00:00am to 06:00am EDT. This maintenance is required to improve the reliability of...
Scheduled Maintenance: Control Center (Smart Servers only)
Jun 18, 2014
Service affected: Control Center (Smart Servers only) Start:Thursday, June 19 between 8:00am and 8:45am EDT Maintenance duration: 45 minutes Impact: Inability to access Smart Servers in the Control Center during the maintenance A maintenance is planned on our network, which will affect the Control Center, Thursday, June 19 between 8:00am and 8:45am EDT. The Control Center will be accessible but...
Web Design: Resources to Inspire and Organize
Jun 12, 2014
In today’s digital economy, UX planning, web design and website development are no longer only the reserve of specialists. Marketing professionals, business managers and startup entrepreneurs need tools and the inspiration to help lay the foundations for their brand identity and deliver delightful customer experiences. Here are some tips from iWeb’s UX team for websites that...
Scheduled Maintenance: iWeb resolvers for Classic Servers environment
Jun 05, 2014
Service affected: iWeb resolvers for Classic Servers environment Start: Tuesday, June 10 between 6:00am and 6:30am EDT Maintenance duration: 30 minutes Impact: No impact A maintenance is planned on the iWeb resolvers for Classic Servers environment, Tuesday, June 10 between 6:00am and 6:30am EDT. This maintenance will allow us to migrate to a new architecture composed of new and more...
Scheduled Maintenance: iWeb resolvers for Smart Servers environment
Jun 05, 2014
Service affected: iWeb resolvers for Smart Servers environment Start: Monday, June 9 between 6:00am and 6:30am EDT Maintenance duration: 30 minutes Impact: No impact A maintenance is planned on the iWeb resolvers for Smart Servers environment, Monday, June 9 between 6:00am and 6:30am EDT. This maintenance will allow us to migrate to a new architecture composed of new and more...
Maintenance: Control Center (Smart Servers and Cloud Servers version 1 only) – (Completed)
May 26, 2014
Update – 2014-05-26 13:15 am EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. If you have any questions, please do not hesitate to contact our support team. – Service affected:...
Scheduled Maintenance: Control Center
May 14, 2014
Service affected: Control Center Start:Thursday, May 15 between 6:30am and 6:45am EDT Maintenance duration: 15 minutes Impact:Control Center unavailable during the maintenance A maintenance is planned on our network, which will affect the Control Center, Thursday, May 15 between 6:30am and 6:45am EDT. The Control Center will be unavailable during the maintenance period, but access to the servers of our...
Scheduled maintenance: Control Center (Completed)
May 13, 2014
Update – 2014-05-13 12:10 pm EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. If you have any questions, please do not hesitate to contact our support team. – Service affected:...
Scheduled Maintenance: Control Center (Managed Cloud and Cloud Servers only) – (Completed)
May 08, 2014
Update – 2014-05-09 10:30 am EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. If you have any questions, please do not hesitate to contact our support team. – Service affected:...
Scheduled Maintenance: Control Center (Completed)
May 08, 2014
Update – 2014-05-09 10:00 am EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. If you have any questions, please do not hesitate to contact our support team. – Service affected:...
5 steps to choosing faster hosting
May 07, 2014
Speed counts. A faster website means a better user experience, lower exit rates, improved SEO and higher conversion rates. And if you stream media, use VOIP or provide real time data, it’s likely that speed is critical to your success. But how can you make sure you get the fastest hosting service? iWeb proposes the...
iWeb in the top 100 Canadian ICT companies
Apr 30, 2014
iWeb has been ranked 88th in the 2014 Edition of the Branham300 Top 250 Canadian ICT Companies – Canada’s Definitive Ranking of ICT Leaders – moving up seven places from position 95 in 2013. The Branham300 ranks the top Canadian and Multinational ICT companies operating in Canada by revenues, providing industry intelligence and illustrating the depth...
5 benefits of choosing faster hosting with iWeb
Apr 23, 2014
iWeb’s new choice of worldwide data center allow you to reduce the latency of your servers by choosing a data center that’s closer to your users. Latency is the milliseconds of delay it takes for information to travel between your server and a user. Reducing latency is all about being the little bit faster that...
Introduction to database hosting
Apr 14, 2014
This article looks at the basics of database servers: what they are, how they’re used, and how to host them. If you’re planning to host a website or database, see our detailed guide to choosing database server hardware and architectures. Photo by Ramon Lorensi What’s a database server? A database server is used to store, retrieve and managed...
Network incident: Servers connected to the segment DR11 and DR12 (Resolved)
Apr 14, 2014
Service affected: Servers connected to the segment DR11 and DR12 Start: April 14, 4h49am EST Resolution time:April 14, 5h29am EST Impact: Network degradation (packet loss, high latency) An incident occured on one segment of our network (DR11 and DR12) which caused network degradation, packet loss and high latency. Our network team investigated the problem and found out the cause and...
Scheduled maintenance: Upgrade of the electrical circuits powering the two core routers (Completed)
Apr 08, 2014
Update – 2014-04-09 11:40am EDT – The maintenance on the electrical circuits powering the core routers at CL data center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may...
Scheduled Network Maintenance: Upgrade of Core Routers
Apr 08, 2014
Service affected: No services should be affected Start:Thursday April 10 2014 from 00:00am to 06:00am EDT Maintenance duration: 6 hours Impact:No impact A network maintenance is planned at our iWeb-NE data center in order to commission two new core routers, Thursday April 10 2014 from 00:00am to 06:00am EDT. This maintenance is required to improve the reliability of iWeb’s network...
Scheduled maintenance: Control Center (Managed Cloud and Cloud Servers) – (Postponed)
Apr 07, 2014
Update – 2014-04-08 10:45am EDT – The maintenance for the Control Center has been postponed. In the next hour, we will inform you of the new scheduled maintenance date. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to contact our support team. – Service affected: Control...
Scheduled maintenance: Electrical circuits powering the DWDM system
Apr 03, 2014
Service affected: Electrical circuits powering the DWDM system Start: Tuesday, April 8, 2014 from 00:00am to 01:00am EDT Maintenance duration: 60 minutes Impact: No impact A maintenance is planned on the electrical circuits powering the DWDM system of our POP at Cologix3, Tuesday, April 8, 2014 from 00:00am to 01:00am EDT. This maintenance is required to improve the electrical redundancy...
Say Goodbye to the Noisy Neighbor!
Apr 02, 2014
The Noisy Neighbor is the annoying guy that ruins a good party for everyone. In cloud terms, the Noisy Neighbor is the application or volume that consumes a disproportionate amount of available IOPS at the expense of every other volume in the system. iWeb launched its new OpenStack powered Public Cloud Service in mid-2013. And by...
Navigating Cloud Terminology: Private Clouds
Mar 28, 2014
Cloud terminology is neither static nor precisely defined. To the person in the street, the word cloud is shorthand for services or data that’s remotely hosted and conveniently accessible. And although IT professionals break cloud hosting down into far more specific services, even they cannot agree on some definitions, including that of private clouds. This blog...
Join us for iWeb Fun LAN #1 – April 5-6 2014
Mar 27, 2014
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));The first ever iWeb Fun LAN will take place on April 5-6 2014! Visit iweblan.com to register for the official TrackMania 2 Stadium and CS:GO tournaments,...
Incident: Network Infrastructure (Resolved)
Mar 20, 2014
Update 2014-03-20 – 11:30 am EDT - The network incident has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please do...
Parallels Plesk and cPanel/WHM: Control Panel FAQs
Mar 18, 2014
Ever wondered what a control panel can do for you, and which control panel to choose? This short guide covers some of the most frequently asked questions about control panels and their alternatives, including control panel definitions, features and benefits, and a comparison between the two most popular control panels: Parallels Plesk Panel and cPanel/WHM. We...
Joomla v3 iSQL Security Alert: Update to Joomla v3.2.3 Today
Mar 13, 2014
If you or any of your shared hosting customers use Joomla v3, please update to the latest version today in order to secure your database from a known security vulnerability present in versions 3.1.0 to 3.2.2. Even if your website uses Joomla 3.2.2, you are strongly advised to update to the new version Joomla 3.2.3, released...
Register for the 2nd OpenStack Montreal: March 17, 2014
Mar 10, 2014
iWeb is invested in the OpenStack project and community, our public cloud offer runs on it and we’re working to add more features and contribute back to the project, just like we did in 2013 when we became the top contributor to OpenStack in Canada. Last year UQAM’s students organized the first OpenStack Montreal meetup, sponsored by iWeb, eNovance. The...
Thank you 50,000 times over
Mar 06, 2014
We just reached 50,000 likes on Facebook. We’re having a moment here. We know it’s just a number. A Big. Round. Beautiful. Number. But we’re really proud. And even more grateful. To all the people who have followed us, liked us and supported us on Facebook, we want to say thank you. If no one read, liked,...
Scheduled maintenance: Control Center (Managed Cloud and Cloud Servers)
Mar 05, 2014
Service affected: Control Center (Managed Cloud and Cloud Servers only) Start:Thursday, March 6 between 8:00am to 8:15am EST Maintenance duration: 15 minutes Impact:Control Center unavailable during the maintenance for the Managed Cloud and Cloud Servers services. A maintenance is planned on our network, which will affect the Control Center for the Managed Cloud and Cloud Servers services, Thursday, March...
Network incident: Servers connected to the segment R4-R5 (Resolved)
Mar 04, 2014
Update – March 4, 5h20pm EST – The second incident has been resolved. In the coming hours, our network team will monitor the performance and the stability of the affected services to make sure that all is working normally. If you have any questions, please do not hesitate to contact our support team. —- Update – March 4,...
Website security: issues, risks and threats
Feb 27, 2014
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); What are the different types of website security issues, risks and threats, and what can make your business and website an attractive or susceptible target? Many...
Scheduled maintenance: Control Center (Completed)
Feb 24, 2014
Update – 2014-02-25 10:00 am EST – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. If you have any questions, please do not hesitate to contact our support team. – Update –...
Understanding, Analyzing & Reducing Latency
Feb 20, 2014
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); In a previous post that explored where to locate your servers, one of the most important considerations was the latency (delay) between your servers and your...
iWeb Cloud Servers: Windows Server Now Available
Feb 17, 2014
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));Great news for Windows Server and Cloud users! Windows Server 2012 and 2012 R2 are now available on iWeb Cloud Servers. You can deploy a Windows...
iWeb Launches Microsoft Private Cloud Hosting to Give Businesses IT Control and Flexibility
Feb 12, 2014
Cloud scalability on dedicated private infrastructure takes business IT to the next level MONTREAL, QUEBEC (January 29, 2014) – iWeb, Canada’s leading cloud service provider, today announced its new Microsoft Private Cloud service, designed to give businesses complete control and flexibility of their IT infrastructure.  Businesses can now choose the Microsoft Private Cloud to quickly add...
Good News for Business: Microsoft Private Cloud Now Available
Feb 05, 2014
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));We’re delighted to announce both the launch of our new Microsoft Private Cloud Hosting service and our status as Microsoft Cloud OS Network Partner.  It’s great...
Scheduled Maintenance: Backup Server
Feb 04, 2014
Planned maintenance on backup server CDP1.backup.iweb.com – 5 February 2014 at 1pm – this server will be inaccessible for one hour. Maintenance performed in order to improve system performance.
Small Business Server Backup Strategy Framework
Jan 24, 2014
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); Use this framework when starting your backup strategy, or for help when setting up a cost-effective strategy with a iWeb hosting expert. The framework consists of four...
Scheduled Maintenance: Backup Servers
Jan 20, 2014
Between 10:00 and 12:00 for snapshot servers. Between 13:00 and 15:00 for R1Soft v2 (Shared Backup legacy service) and Idera v5 (Cloud Backup) Customers with Cloud Backup, Backup Servers or any other backup service mentioned above will not be able to access their backup servers or save new backups during this time.
Retail’s big data evolution
Jan 15, 2014
This article was originally published on the Internap blog. Read the original article here. The amount of data collected at every part of the supply chain has steadily increased, enabling retailers to make extremely informed decisions about what to sell, when to sell it and who to sell it to. The science of collecting these vast...
How I reduced data center costs by 60%, increasing capacity by 100%
Jan 06, 2014
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); The quick answer:  I moved my website from a big data center in the USA to iWeb, and virtualized every server with XenServer. Here’s how my...
iWeb’s Canadian Cloud Named Finalist for the Cloud Awards
Dec 18, 2013
We’re very proud today to hear that we have been nominated in two international categories in this year’s Cloud Awards, for Best Cloud Hosting Provider and Best Hybrid Cloud Solution, just a couple of month’s since the launch of the iWeb Cloud in October. Having been dubbed the “Canadian Cloud”, we’re happy that the iWeb Cloud...
iWeb Named a Finalist for “The Cloud Awards”
Dec 18, 2013
Montreal, Quebec  – December 17, 2013 – iWeb, an Internap company, has been shortlisted in the 2013-2014 Cloud Awards Program in the “Best Cloud Hosting Provider” and “Best Hybrid Cloud Solution” categories. Identifying and celebrating excellence in the field of cloud computing, the Cloud Awards encourages entries from across the globe. Entrants can be from...
Incident: Control Center
Dec 16, 2013
Update – 16:50 EST: The problem has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to contact...
Trackmania 10-Year LANniversary
Dec 09, 2013
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));iWeb has invited Trackmania world champion, Montreal’s own Carl-Antoni Cloutier, to our 10-year LANniversary celebration of the popular car racing game, Trackmania. We’re proud to extend a...
Website & server security checklist
Dec 02, 2013
This server security checklist provides a comprehensive overview of all aspects of website and server security. You’ll find details of all the potential threats, as well as the techniques and technology you can employ to reduce or eliminate them. We’ll compare complementary and alternative server security techniques, and provide specific instructions for securing applications, networks and...
What’s the Difference? Public, Private & Hybrid Cloud [Infographic]
Nov 27, 2013
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));Cloud computing is the future of hosting. Find out what you need to know about Public, Private & Hybrid Cloud Computing and learn how to cherry...
Updates: Resize Cloud Server Storage / Ubuntu 13.10 Now Available
Nov 27, 2013
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));November has seen two important updates to iWeb’s services, while development progresses on further new features and options. This month sees iWeb Cloud Servers‘ all-SSD Storage...
Prepare Your Ecommerce Website For The 2013 Holidays
Nov 19, 2013
A better way to serve seasonal traffic, insurance against downtime and the best chance of success for your campaign ROI… Here’s everything you need to know, plus how to get unmetered public cloud hosting to serve your 2013 holiday traffic spikes! Black Friday, Cyber Monday and the Christmas shopping period are around the corner. For...
Internap Announces Acquisition of Hosting Provider iWeb to Address Complete Range of IaaS Demands Worldwide
Oct 31, 2013
Top 10 global hosting provider expands Internap’s market share, geographic reach and addressable market ATLANTA and MONTREAL – October 30, 2013 -Internap Network Services Corporation (NASDAQ: INAP) today announced plans to acquire hosting and cloud provider iWeb in a deal valued at approximately $145 million. The combination creates a top five pure-play IT infrastructure services provider, with...
Internap Announces Acquisition of Hosting Provider iWeb to Address Complete Range of IaaS Demands Worldwide
Oct 30, 2013
Top 10 global hosting provider expands Internap’s market share, geographic reach and addressable market ATLANTA and MONTREAL – October 30, 2013 ? Internap Network Services Corporation (NASDAQ: INAP) today announced plans to acquire hosting and cloud provider iWeb in a deal valued at approximately $145 million. The combination creates a top five pure-play IT infrastructure services provider,...
What is Infrastructure as a Service? A non-technical definition.
Oct 25, 2013
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); We’re iWeb and we provide Infrastructure as a Service (IaaS). Infrastructure as in hosting and service as in we love you. Infrastructure? When we talk about Infrastructure as...
iWeb’s Canadian Cloud First to Eliminate the Traditional Cloud Compromise
Oct 23, 2013
MONTREAL, October 23, 2013 – With the launch of its new iWeb Cloud Servers, Canadian infrastructure as a service (IaaS) leader iWeb has become the first in the industry to offer scalable pay-per-use cloud servers with proven, guaranteed performance stability, QoS and the rapid innovation of OpenStack cloud computing. Businesses, developers and service providers who depend...
iWeb’s Canadian Cloud First to Eliminate the Traditional Cloud Compromise
Oct 23, 2013
MONTREAL, October 23, 2013 – With the launch of its new iWeb Cloud Servers, Canadian infrastructure as a service (IaaS) leader iWeb has become the first in the industry to offer scalable pay-per-use cloud servers with proven, guaranteed performance stability, QoS and the rapid innovation of OpenStack cloud computing. Businesses, developers and service providers who depend...
Celebrate the iWeb Cloud with our game: Bunny or Cloud!
Oct 17, 2013
? We’re celebrating the launch of new iWeb Cloud Servers with some coffee-break fun and a fantastic prize. Play the Bunny Or Cloud game for a chance to win a Sphero® Robotic Ball! iWeb Cloud Servers are the world’s first scalable pay-per-use cloud servers with proven, guaranteed performance stability, QoS and the rapid innovation of OpenStack cloud...
Scheduled maintenance: Control Center ( iWeb Managed and Beta Cloud sections)
Oct 09, 2013
Service affected: iWeb Managed Cloud and Beta Cloud sections of the Control Center Start:Thursday, October 10 between 7:00am and 7:30am EDT Maintenance duration: 30 minutes Impact:The iWeb Managed and Beta Cloud sections of the Control Center will be unavailable during the maintenance. A maintenance is planned on our network, which will affect the iWeb Managed Cloud and Beta Cloud...
10 reasons to move from in-house hosting to the Cloud
Oct 03, 2013
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));Did you know that one third of IT budgets are expected to be spent on cloud this year? With the explosive growth of mobile, social and...
5 Notable Brands that Have Reaped the Benefits of the Open Cloud
Sep 30, 2013
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));We may not realize how close the cloud is to our reach, but many of the popular web applications that we access on a daily basis...
Scheduled maintenance: Core router #2 reconfiguration
Sep 25, 2013
Service affected: No services affected Start:Thursday, September 26 between 00:00am and 06:00am EDT Maintenance duration: 6 hours Impact:No core redundancy at iWeb-NE data center during the maintenance A network maintenance is planned at our iWeb-NE data center, Thursday, September 26 between 00:00am and 06:00am EDT. This maintenance will allow us to reconfigure a core router. No services will be affected...
Incident: CDP-HOSTED003 R1Soft backup server unavailable (Resolved)
Sep 24, 2013
Update – 2013-09-24 15:40 EDT – The incident affecting the CDP-HOSTED003 R1Soft backup server has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have...
Scheduled maintenance: Control Center ( iWeb Managed and Beta Cloud sections) – (Completed)
Sep 24, 2013
Update – 2013-09-25 8:00am EDT – The maintenance for the iWeb Managed and Beta Cloud sections of the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation...
Internet security: beware the pineapple “yes man”
Sep 23, 2013
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));Anyone looking for a good reason to bolster their transport layer protection (encrypting data transported over the internet) should look no further than the WiFi Pineapple...
Scheduled Network Maintenance: Core router reconfiguration
Sep 19, 2013
Service affected: No services affected Start:Wednesday, September 25 between 00:00am and 06:00am EDT Maintenance duration: 6 hours Impact:No core redundancy at iWeb-NE data center during the maintenance A network maintenance is planned at our iWeb-NE data center, Wednesday, September 25 between 00:00am and 06:00am EDT. This maintenance will allow us to reconfigure a core router. No services will be affected...
Scheduled Network Maintenance: Core router reconfiguration
Sep 18, 2013
Service affected: No services affected Start:Thursday, September 19 between 00:00am and 06:00am EDT Maintenance duration: 6 hours Impact:No core redundancy at iWeb-NE data center during the maintenance A network maintenance is planned at our iWeb-NE data center, Thursday, September 19 between 00:00am and 06:00am EDT. This maintenance will allow us to reconfigure a core router. No services will be affected...
Scheduled maintenance: Control Center (Completed)
Sep 17, 2013
Update – 2013-09-18 7:00am EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions,...
Refer to iWeb and earn rewards!
Sep 16, 2013
Do a friend, associate or client a favor, and earn rewards at the same time by spreading the word about iWeb – the world’s most reliable hosting provider*! Refer a new customer to iWeb and we’ll say thanks with a reward of up to the equivalent value of the referral’s first month of hosting. Nothing makes...
Scheduled maintenance: Control Center (completed)
Sep 16, 2013
Update – 2013-09-16 13:00 EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions,...
WordPress 3.6.1 Maintenance and Security Release
Sep 12, 2013
WordPress have released a new version of their PHP blogging framework, September 11, 2013, which contains important maintenance and security updates. iWeb recommends that whether you’re hosting with us or not, take the time to update your version of WordPress and avoid the dangers of hacking. Read on for more information about the release! Specifically the...
Scheduled maintenance: iWeb mirrors (Completed)
Sep 04, 2013
Update – 2013-09-04 15:00 EDT – The maintenance for the iWeb Mirrors has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please...
Scheduled Maintenance: Control Center
Aug 27, 2013
Service affected: Control Center Start:Thursday, August 29 between 7:00am and 8:00am EDT Maintenance duration: 60 minutes Impact:Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Thursday, August 29 between 7:00am and 8:00am EDT. This maintenance brings important stability and feature enhancements to our Control Center. The Control Center will be...
Scheduled Maintenance: Control Center (Postponed)
Aug 26, 2013
Update – 2013-08-27 15:00 EDT – The maintenance for the Control Center has been postponed. In the next hour, we will inform you of the new scheduled maintenance date. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to contact our support team. – Service affected: Control...
iWeb at HackMTL 2013 – Javascript edition
Aug 23, 2013
(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_GB/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); On August 16 and 17 iWeb participated in #HackMTL, a ‘hackathon’ event organized by MTLStartupTalent and held at the Montreal Olympic Stadium. The hackathon brought together...
Celebrating 3 years of OpenStack [Infographic]
Aug 21, 2013
This month OpenStack – the open source cloud platform on which the iWeb Cloud is built – celebrates three years of growth, development and innovation. See that progression in numbers on this Infographic produced by OpenStack, which illustrates the rapidly accelerating growth of the project, of which iWeb is a sponsor. Since its inception in July...
iWeb does it again – July network response times among the best in the world
Aug 21, 2013
Our hard work has paid off once again, as iWeb is among the best response times in the world for overall performance during the month of July according to Netcraft. We guarantee 100% network uptime, delivered every month for over three years. And we work hard behind the scenes to make sure you always get the...
Scheduled Maintenance: iWeb Mirrors
Aug 14, 2013
Service affected: iWeb Mirrors (http://mirror.iweb.com/) Start: Tuesday, august 13 at 22:00EDT Maintenance duration: undetermined Impact: iWeb Mirrors unavailable A scheduled maintenance is currently underway on the server hosting the iWeb mirrors since Tuesday, august 13 at 22:00EDT. The mirrors are not available during the maintenance period, but all other access on the iWeb network will be unaffected. This maintenance will...
Scheduled maintenance: Control Center
Aug 14, 2013
Service affected: Control Center Start: Thursday, August 15 between 7:30am and 8:30am EDT Maintenance duration: 60 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Thursday, August 15 between 7:30am and 8:30am EDT. This maintenance brings important security enhancements to our Control Center. The Control Center will be...
Scheduled maintenance: Control Center (Postponed)
Aug 12, 2013
Update – 2013-08-13 9:00 am EDT – The maintenance for the Control Center has been postponed. In the next few hours, we will inform you of the new scheduled maintenance date. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to contact our support team...
Considerations for buying server backup
Aug 12, 2013
August sees the launch of the Idera v5 backup platform in the iWeb Control Center and with all iWeb dedicated hosting and cloud hosting options. If you’re considering protecting your data, take a look at these considerations for information backup and recovery decisions. Server backup (also commonly referred to as data protection) is a key...
No dark fiber? Relocate or colocate.
Jul 16, 2013
For many growing organizations that conduct business over the web, even those with the financial resources and expertise to build their own data center, in-house web hosting is sometimes rendered too expensive or even impossible by the limited availability of network infrastructure. When dark fiber network connections are not available, it’s a question of...
The Google Army
Jul 10, 2013
A couple of weeks ago Google released their transparency report, which includes a safe browsing report that describes the number of malware and phishing websites their Safe Browsing program detects each week. In a blog post to announce the launch of the report, Google said they are flagging up to a massive 10,000...
Invented in Canada
Jun 28, 2013
iWeb are following in the footsteps of many great Canadian innovators. From the high-tech to the everyday, here are some things you probably never realized were invented in Canada, as we get ready to celebrate Canada day on Monday July 1. To find out some of the benefits of hosting in Canada with iWeb, see...
Building confidence in the cloud
Jun 19, 2013
Cloud computing has evolved, and continues to evolve rapidly into an attractive option for web and database hosting. The techniques used to ring fence resources and guarantee performance are becoming more advanced and reliable. The ‘noisy neighbor‘ factor –the effect of power hungry applications ‘sharing’ the same resources as your own – is becoming less...
iWeb.com Ranks Among Canada’s Fastest-Growing Companies for the 6th Straight Year – 2013 PROFIT 500
Jun 12, 2013
Infrastructure-as-a-Service provider ranks 170TH with 376% growth over 5 years Montreal, Quebec – June 11, 2013 – iWeb has been ranked as Canada’s 170TH fastest growing company in the 25th annual PROFIT ranking of Canada’s 500 Fastest-Growing Companies. Having made the ranking every year since 2008, iWeb is one of only 16 companies on this year’s...
iWeb.com Ranks Among Canada’s Fastest-Growing Companies for the 6th Straight Year – 2013 PROFIT 500
Jun 12, 2013
Infrastructure-as-a-Service provider ranks 170TH with 376% growth over 5 years Montreal, Quebec – June 11, 2013 – iWeb has been ranked as Canada’s 170TH fastest growing company in the 25th annual PROFIT ranking of Canada’s 500 Fastest-Growing Companies. Having made the ranking every year since 2008, iWeb is one of only 16 companies on this year’s...
iWeb co-founder Martin Leclair wins Prix Reconnaissance UQAM
May 27, 2013
iWeb co-founder Martin Leclair received the Prix Reconnaissance UQAM (Université de Québec à Montréal) on Thursday. The prize recognizes UQAM graduates’ outstanding success and contribution to the profession for which they studied at the university. A 2002 graduate of the university, Martin receives the award from the UQAM faculty of sciences for his achievements in developing his...
iWeb co-founder Éric Chouinard wins RJCCQ Homage 2013 prize
May 24, 2013
iWeb co-founder Éric Chouinard has been awarded the Homage 2013 prize by the RJCCQ (Regroupement des jeunes chambres de commerce du Québec), an organization supporting young entrepreneurs and professionals in Québec, Canada. A former governor of the RJCCQ, Éric will receive the prize at their gala event on June 1 in recognition of his contribution to the organization and...
iWeb founders honored
May 24, 2013
iWeb founders Martin Leclair and Éric Chouinard were both among the honors this week, recognized by professional development institutions who are helping shape the innovators of the future. Both receive awards recognizing their personal success as well as contribution to developing opportunities for other like-minded entrepreneurs. Image by Jake Hall Prix Reconnaissance UQAM On Thursday Martin received the...
How to build Applications in the Cloud
May 17, 2013
Yesterday was a big day for iWeb with the launch of our Managed Cloud offer powered by OpenStack and SolidFire, and we had the opportunity to talk at the “Parlons-en du Cloud” event. As promised during our “Architecture Matters: How to build Applications in the Cloud” talk, here are the slides we showed. Let us know...
iWeb First To Launch Managed Cloud Hosting Service with guaranteed performance and reliability
May 16, 2013
The service guarantees disk speed, system management, availability and other elements often stated as barriers to Cloud adoption. MONTREAL, May 16, 2013 - Canada-based infrastructure as a Service (IaaS) leader iWeb announces the launch of a fully-managed Cloud hosting service based on OpenStack®. The managed Cloud service is the first Openstack public cloud deployment in Canada...
iWeb First To Launch Managed Cloud Hosting Service with guaranteed performance and reliability
May 16, 2013
The service guarantees disk speed, system management, availability and other elements often stated as barriers to Cloud adoption. MONTREAL, May 16, 2013 - Canada-based infrastructure as a Service (IaaS) leader iWeb announces the launch of a fully-managed Cloud hosting service based on OpenStack®. The managed Cloud service is the first Openstack public cloud deployment in Canada...
In-house, colocation, dedicated & managed hosting – comparison and examples
May 08, 2013
Hosting decisions can have far reaching consequences for a business and its customers. Our comparison of in-house hosting vs. the outsourcing options gives you an overview of the choices and some of the benefits and disadvantages of each, as well as some examples of when different organizations might be better suited to a certain type...
Hosting product survey – win 1 of 5 Google Chromebooks
Apr 25, 2013
Please take a few minutes to help us make the world of hosting a better place! Complete our hosting product survey and not only will you have your say on the future of hosting, you’ll also enter a prize draw to win a beautiful, ultraportable Google Chromebook worth $250. Contest Terms and Conditions. Take the survey...
iWeb on the road
Apr 16, 2013
It will be a busy year for iWeb in terms of events but we like to stay close to our clients and partners. Here is a first list of events we will be attending (starting today), whether as a sponsor, a speaker, to present our products and services or simply to be a part of the...
Scheduled Network Maintenance: Rerouting one main dark fiber at iWeb-CL data center (Completed)
Apr 15, 2013
Update – 2013-04-17 6:00 am EDT – The network maintenance has been successfully completed. In the coming hours, we will monitor the performance and the stability to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to contact...
iWeb Joins OpenStack Foundation, Commits To “Open Cloud” Standard
Apr 15, 2013
Canadian Infrastructure as a service (IaaS) provider becomes a corporate partner and one of top 50 sponsors of the OpenStack Foundation. MONTREAL, April 15, 2013 – Canada-based infrastructure as a Service (IaaS) leader iWeb has joined the OpenStack® Foundation as a corporate sponsor with a commitment to developing open cloud standards and technologies. The OpenStack Foundation supports...
iWeb Joins OpenStack Foundation, Commits To “Open Cloud” Standard
Apr 15, 2013
Canadian Infrastructure as a service (IaaS) provider becomes a corporate partner and one of top 50 sponsors of the OpenStack Foundation. MONTREAL, April 15, 2013 – Canada-based infrastructure as a Service (IaaS) leader iWeb has joined the OpenStack® Foundation as a corporate sponsor with a commitment to developing open cloud standards and technologies. The OpenStack...
Celebrating another month of 100% uptime
Apr 15, 2013
March 2013 saw iWeb record a 44 successive month with no network downtime, maintaining our position as the most reliable hosting in the world for more than three years. Don’t take our word for it – our uptime is independent measured each month by hosting performance analysts Netcraft. Our lightening fast response times saw us ranked a...
iWeb Invests Big in Customer Service, Adds Customer Satisfaction Guru to Management Roster
Apr 12, 2013
Infrastructure as a service (IaaS) provider confirms Elya McCleave to lead customer service, completing the first phase of the company’s transformation following its 2011 privatization MONTREAL, April 12, 2013 – Canada-based infrastructure as a Service (IaaS) company iWeb has appointed web-hosting industry veteran Elya McCleave to the new position of Vice President of Services. Ms. McCleave...
iWeb Invests Big in Customer Service, Adds Customer Satisfaction Guru to Management Roster
Apr 12, 2013
Infrastructure as a service (IaaS) provider confirms Elya McCleave to lead customer service, completing the first phase of the company’s transformation following its 2011 privatization MONTREAL, April 12, 2013 – Canada-based infrastructure as a Service (IaaS) company iWeb has appointed web-hosting industry veteran Elya McCleave to the new position of Vice President of Services. Ms. McCleave will lead a multi-departmental...
New range of engineered dedicated servers
Mar 21, 2013
iWeb is proud to present an entirely new range of engineered dedicated server configurations, the result of months of customer consultations, performance optimization and further automation in our Montreal data centers. It all adds up to a wider range of more powerful servers, at lower prices, delivered faster than ever. The new range of iWeb dedicated servers...
Scheduled maintenance: Control Center
Mar 20, 2013
Service affected: Control Center Start: Thursday, March 21 between 8:30am and 9:00am EDT Maintenance duration: 30 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Thursday, March 21 between 8:30am and 9:00am EDT. This maintenance brings important stability and feature enhancements to our Control Center. The Control Center...
Recognizing phishing attempts
Mar 07, 2013
iWeb, like any company with a secure website, is occasionally the subject of phishing scams that aim to trick iWeb customers into giving personal information via email or via an illegitimate form. Phishing emails will usually ask you to send personal information in reply to the email or will contain a link...
A different kind of computer virus
Feb 13, 2013
Are you in the dark about how the current surge in influenza activity can impact your business? Think beyond the hand washing instructions posted in public washrooms and look past the hand sanitizer dispensers in every building lobby. Consider more than habit-changing memos from HR about covering your mouth while coughing and sneezing. While those...
China no.1 for online security attacks
Feb 11, 2013
The last few weeks have seen reports suggesting that China is currently the origin of around a third of global DDoS attacks, Rupert Murdoch tweeting that his Wall Street Journal is being targeted by Chinese hackers, and an announcement by the New York Times that it has been the subject of months of cyber attacks,...
Live chat now available in the Customer Hub
Feb 06, 2013
We’re delighted to announce that customer support via live chat is now available in the iWeb Customer Hub, as part of a range of improvements to our popular live chat support. The Customer Hub is the part of the iWeb Control Center that contains all your account details, billing and support ticket...
Scheduled maintenance: Control Center
Jan 26, 2013
Service affected: Control Center Start: Monday, January 28 between 7:00am and 8:30am EST Maintenance duration: 120 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Monday, January 28 between 7:00am and 8:30am EST. This maintenance brings important stability and feature enhancements to our Control Center. The Control Center...
98 reasons why the planet’s happy you host with iWeb
Jan 23, 2013
It’s not just your users who are happy you host with iWeb, the world is officially a better place for it. Our electricity is 98% renewable generated. It’s one of the reasons we can bring you more reliable hosting at a better price than our competitors. And it’s part of the inspiration behind our sustainable investment approach and...
The buck stops here
Jan 18, 2013
As of February 4, 2013, the Canadian penny is officially being taken out of circulation. What does this mean for iWeb customers? There’s no impact if you pay your bill by credit card as all electronic transactions will continue to be processed to the cent. We do accept cash payments at our Montréal office but...
French & special characters in canadian (.ca) domains
Jan 15, 2013
The Canadian Internet Registration Authority (CIRA), the organization that manages the .ca top level domain, has at long last introduced support for the full range of special characters (notably french characters like è, é, û, à, ç, ë, and œ). Under CIRA’s new regime, every special character variant of a registered .ca domain name will automatically become...
Reverse DNS management now available in the Control Center
Jan 11, 2013
Managing your reverse DNS (rDNS) is now possible since this new feature has just been added to your Control Center. For customers unfamiliar with reverse DNS, Reverse DNS works by starting with an IP address, and checking records to see if it points towards a domain. Unlike the regular DNS system which will allow multiple domains...
Scheduled maintenance: Control Center (Completed)
Jan 07, 2013
Update – 2013-01-08 10:10 am EST – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any...
Scheduled Electrical Maintenance: Distribution routers and Dense Wavelength Division Multiplexing (DWDM) (Completed)
Dec 18, 2012
Update – 2012-12-19 11:30 am EST – The electrical maintenance has been successfully completed. In the coming hours, we will monitor the performance and the stability of the electrical upgrades to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not...
Choosing a hosting location – where to host a server?
Dec 13, 2012
When considering where to locate your server, the best location will depend on the quality of the hosting providers available, their connection to the global communications network and the proximity to your target markets. You should also briefly consider the legal, political, environmental and exchange risks. Here’s a comprehensive overview of...
Scheduled Maintenance: Control Center (Completed)
Dec 10, 2012
Update – 2012-12-10 8:55 am EST – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any...
Entrepreneurial anemia in Québec
Dec 04, 2012
This article originally appeared on iWeb Chief Executive Officer Eric Chouinard’s blog on business news website lesaffaires.com In the early 20th century, economists confirmed a link between entrepreneurship and economic growth. It’s a self-fulfilling cycle; more entrepreneurs ensure the growth of the economy, and a growing economy fosters entrepreneurs! In tangible terms, this translates...
Do I need a vulnerability assessment?
Nov 26, 2012
The CVE (Common Vulnerabilities & Exposures) database includes over 59,000 known information security threats. While the techniques used to access your data or alter website code vary greatly, a security breach usually has one of these aims: Database access and the theft or corruption of personal or sensitive data Altering website code in order to change what users...
Scheduled Maintenance: Control Center (Completed)
Nov 20, 2012
Update#2 – 2012-11-21 12:00 EST – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions,...
Unmetered Hosting, Traffic & Bandwidth Guide
Nov 16, 2012
Unmetered hosting means a hosting plan with unmetered traffic. The price you pay each month does not depend on the amount of traffic (data) sent to and from your server during the month. But unmetered does not mean unlimited. In fact unmetered hosting plans are often very limited in the amount of data you can send and receive,...
ADVA FSP 3000 deployed
Nov 15, 2012
We’re pleased to announce the deployment of the high-capacity, energy-efficient ADVA FSP 3000 optical transport solution throughout our high-speed Montréal network. The ADVA FSP 3000 is the most efficient, reliable and scalable solution available and will help us scale our network while maintaining our promise of 100% uptime. iWeb’s network availability and response are amongst the best in...
Scheduled Maintenance: Control Center and Support ticket system (Completed)
Nov 12, 2012
Update – 2012-11-14 8:00 am EDT – The maintenance for the Control Center and support ticket system has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may...
Website design brief – 8 things to consider
Nov 12, 2012
Every website development project is unique, and therefore so is every brief. But there are some common elements to consider that will help you cover all the right bases. Your website will be tailored to the needs of your audience and your organization’s goals – hopefully these are already pretty closely aligned. And like any project,...
Scheduled Maintenance: Control Center
Nov 07, 2012
Service affected: Control Center Start: Thursday, November 08 between 9:00am and 9:30am EDT Maintenance duration: 30 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Thursday, November 08 between 9:00am and 9:30am EDT. This maintenance brings important stability and feature enhancements to our Control Center and Billing Systems....
When the cloud weathered the storm
Nov 06, 2012
The internet is about people and hardware as well as the information sharing they facilitate. Among the infrastructure impacted by hurricane Sandy last week, the web felt the disruptive force of nature. It also helped people to tell the unusual story of what happens when a hurricane strays north. Its easy to forget about the work...
Google the publisher?
Nov 05, 2012
A landmark defamation ruling against Google on 31 October 2012 rejected the notion that Google could not be considered a publisher. Australian courts will demand Google pays damages for ‘publishing’ defamatory content which damaged the reputation of a man who had been shot in the back in 2004. The jury in the case had deliberated on...
A website needs revision
Nov 02, 2012
Too many people pay developers to develop their website, just to forget about it once the website is up and running. They might correct or modify some of the content over time, but that’s it. A website is like a car and it needs maintenance – not only the content, but the core of the website....
How much downtime is acceptable?
Nov 01, 2012
There is no single correct answer to this question, but it’s a crucial one for any web-based service to consider. And like most business or service related questions it all comes down to risk and return. Zero downtime Over the long term, zero downtime is an impossibility. While it is possible to be close to zero...
iWeb proud supporter of Movember
Nov 01, 2012
It’s that time of year when certain gentlemen at iWeb give their razors a break and grow the moustache that they always dreamt of having! The Movember awareness campaign is underway and some have already started to add volume to their upper lip. If you are not familiar with this awareness event, Movember takes place every...
Happy Halloween from iWeb
Oct 31, 2012
It’s Halloween, but even disguised as valiant knights, evil monsters, or muay thai fighters, its business as usual here at iWeb. You can go trick or treating with peace of mind as our knowledgeable team of professionals will keep your infrastructure out of reach from bats and evil spirits alike. Happy Halloween!
OpenStack Summit – “Linux of the Cloud” Gathers Momentum
Oct 31, 2012
Development of OpenStack, the open-source cloud operating system, is gathering momentum thanks to the work of a growing community. That community was out in force at the OpenStack summit, which took place in San Diego from October 15-18, and iWeb was there to learn more about the new developments that seem to be promising the arrival of...
Scheduled maintenance: Control Center ( Completed)
Oct 30, 2012
Update – 2012-10-31 8:30 am EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you...
Here we grow again!
Oct 24, 2012
In order to meet our continued growth and to plan for future complex hosting solutions, iWeb has started an expansion project at the Nun’s Island colocation facility (iWeb-CO). This project will double the electrical footprint in order to increase the data center’s hosting capacity from 600 kW to 1200 kW. As is standard with all...
Green hosting with iWeb, supported by Insertech
Oct 23, 2012
iWeb ensures that its computer equipment is reused and recycled wherever possible, with the help of our partner Insertech Angus computer recycling. Like any large IT infrastructure company, iWeb faces the major challenge of managing an enormous amount of server and hosting hardware. Maintaining four data centers with a total capacity of nearly 35,000 servers is...
Are you looking for exciting work? If so, come see us at the Montreal Technology Career Fair at the Palais des congrès on October 23 and 24!
Oct 22, 2012
iWeb Technologies Inc. will be at the Technology Career Fair at the Palais des congrès on October 23 and 24. Pass by our booth to find out more about exciting career opportunities in an engaging field. We are currently looking for sales professionals and technical support representatives. If you speak French, English and Spanish, we...
Scheduled maintenance: Control Center (Postponed)
Oct 16, 2012
Update — 2012-10-17 16:30 EDT — The maintenance scheduled for tomorrow 8 am EDT has been postponed. We will keep you informed of the new date for this maintenance. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to contact our support team (http://www.iweb.com/contacts/). – Service...
Sweet sixteen for iWeb
Oct 10, 2012
Today iWeb celebrates its 16th anniversary. Oddly enough iWeb was founded during an earthquake way back in 1996 and Montreal felt another earthquake last night… coincidence? Rest assured, each of iWeb’s data center is connected to the others via a redundant network ring and engineered to withstand any number of events, including even rare ones of...
Scheduled Maintenance: Control Center
Oct 03, 2012
Service affected: Control Center Start: Thursday, October 04 between 9:00 and 9:15 EDT Maintenance duration: 15 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Thursday, October 04 between 9:00 and 9:15. This maintenance brings important stability and feature enhancements to our Control Center and Billing Systems. The...
iWeb Hires Canadian e-Commerce Heavyweight
Oct 02, 2012
Cloud hosting company attracts another high caliber executive as new Chief Marketing Officer MONTREAL, Oct. 2, 2012 /CNW Telbec/ – Simon Rivard, whose past e-commerce successes include Quebecor Media, TD Bank and Desjardins, was appointed Chief Sales and Marketing Officer of iWeb. “The growth of any business depends on the effectiveness of its go-to-market strategy and...
Scheduled Maintenance: Control Center (Completed)
Oct 01, 2012
Update – 2012-10-02 10:00 EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have...
Smart Servers get Smarter with Intel E3 Processors at iWeb
Sep 27, 2012
iWeb is proud to introduce its updated lineup of Smart Servers.  Since the introduction of our Smart Servers, customers have enjoyed the flexibility of our SmartLayer powered servers and the power of dedicated hardware. Now iWeb is pleased to go a step further with the latest generation Xeon processors. We introduced the E3 processors to our...
Maintenance: Control Center (Completed)
Sep 25, 2012
Update – 2012-09-26 9:15 EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have...
Position: Account Manager
Sep 19, 2012
At iWeb we: Think Big! Think Smart! Think Together! Don’t overthink-it! From Tokyo to Montreal to Moscow and Rio, iWeb shines thanks to its cutting edge tools coded by our geeks and futuristic facilities worthy of the Matrix. Proud of its Quebec roots, iWeb is located at the four corners of the Montreal Island with its headquarters in Nuns’ Island....
iWeb raises money for a good cause at the 2012 edition of Tremblant’s 24H of cycling event
Sep 18, 2012
The 24h of cycling is an event for everyone. It’s a fundraiser that benefits children; it’s a cycling relay marathon from noon on Saturday until noon Sunday. The event beneficiaries are Le Grand Défi Pierre Lavoie, the Sainte-Justine UHC Foundation, the Cedars cancer Institute and the Tremblant Foundation. For the occasion, a team composed of 6 iWeb...
Get the latest Windows and Linux OS on your Smart Server
Sep 18, 2012
For the past few weeks it has been possible to install the latest Linux OS versions on your Smart Server. You will also find Windows Server 2012 is now available in the Control Center. This new version has hundreds of new features and is perfect for those who like to work with the latest OS. If...
iWeb’s network among the most reliable networks for a fourth consecutive month
Sep 17, 2012
Netcraft, a site that measures reliability, uptime and network performance, has ranked iWeb.com as one of the most reliable web hosting companies during August 2012. It is the fourth consecutive month for iWeb in the top-ten list, in which it has appeared regularly over the past year. Netcraft’s report provides a quick comparison of data transfer...
Maintenance: Control Center
Sep 14, 2012
Service affected: Control Center Start: Tuesday, September 18 between 8:00 and 10:00 EDT Maintenance duration: 2 hours Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Tuesday, September 18 between 8:00 and 10:00 EDT. The Control Center will be unavailable during the maintenance period, but access to the servers...
Maintenance: Managed server monitoring infrastructure
Sep 12, 2012
Service affected: Managed server monitoring services (comprising all servers with Level 5 Management and Classic Servers with the Rapid Response monitoring service) Start: Thursday, September 13, 2012 between 8:00 and 8:30 EDT Maintenance duration: 30 minutes Impact: No monitoring will be performed on servers with Level 5 management and Classic Servers with the Rapid Response monitoring service during...
iWeb reports from VM World
Sep 05, 2012
Two recurring themes throughout the conference were the latest developments in cloud computing and the implications of post-PC hardware for businesses and organisations.
iWeb first to offer Windows Server 2012
Aug 31, 2012
iWeb is proud to be among the first dedicated hosting providers to offer Windows Server 2012. The new Microsoft server OS will be available on iWeb.com and as an upgrade for iWeb’s existing Windows server customers from September 4, the very same day as the Microsoft product launch. Microsoft will be hosting an online launch...
New Microsoft logo revealed
Aug 24, 2012
Microsoft’s very ordinary looking new logo was launched today after a whopping 25 years without a major refresh. The previous logo has been quietly presented to many of us around the world each morning of our working life, so we should all be taking an interest… Perhaps a victim of its own ubiquity, the previous logo...
Position: Software Developer
Aug 23, 2012
We believe that hosting infrastructure should be simple. As well as how to develop solutions to make it that way. Does this statement inspire you? Are you ready to appropriate and improve our technology stack? Are you, or would you like to be, an excellent developer in a scrum team? Send us your CV and your solution to the...
Maintenance: Control Center (Completed)
Aug 21, 2012
Update – 2012-08-22 10:30 EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have...
Especialista en ventas entrantes (Servidores dedicados)
Aug 14, 2012
¿Has oído hablar de la nube o Cloud? Bueno, ésta es tu oportunidad de aprovechar la oportunidad y formar parte de esta transformación de los servicios de TI. Si tienes una sólida comprensión de la terminología de Internet, de las diversas aplicaciones, de la virtualización y de las características del hardware, ¡es hora de poner...
Maintenance: Phone System
Aug 11, 2012
Service affected: Phone System Start: Sunday, August 12 2012 at 8:00 AM EDT Maintenance duration: 8 hours Impact: Phone system unavailability A maintenance will be conducted on our phone systems in order to apply various fixes and updates. The maintenance will take place on Sunday, August 12 2012 from 8:00 AM to 5:00 PM EDT. For the duration of this maintenance,...
Windows now available on Smart Servers
Aug 07, 2012
At iWeb, we are committed to meeting the needs of our customers. You asked for Windows on Smart Servers so here it is. Everyone can now benefit from iWeb’s Smart Servers flexibility regardless of Operating System required. You will be able to choose between Microsoft Windows 2008 R2 Web or Standard edition starting from only...
Intel Xeon E3 and E5 now available at iWeb
Aug 06, 2012
iWeb is proud to introduce its new line of dedicated servers that offers more power and reliability. This new product line of Classic servers features the latest generation Xeon processors. The Intel E3 and E5 Xeon processors are now available in the iWeb Classic dedicated server line and will arrive shortly on the Smart servers. Why...
Maintenance: iWeb Mirrors Upgrade (Resolved)
Jul 17, 2012
Update – 2012-07-17 15:45 EDT – The maintenance on the server hosting the iWeb mirrors has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused....
Position: Creative & technical Web Writer
Jul 13, 2012
Description : iWeb is currently seeking a Creative & Technical Web Content Writer to support our creative marketing efforts, including proposal development, presentations, sell sheets, website content and any other creative communication. Reporting to the Director of Design and User Experience and working closely with the business development and product strategy team, the Creative Web Content Writer...
Maintenance: Control Center
Jul 13, 2012
Service affected: Control Center Start: Tuesday, July 17 between 8:00 and 8:30 EDT Maintenance duration: 30 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Tuesday, July 17 between 8:00 and 8:30 EDT. The Control Center will be unavailable for 30 minutes during the maintenance period, but access...
iWeb among the most reliable networks in June 2012 according to Netcraft
Jul 12, 2012
Netcraft, a site that measures reliability, uptime and network performance, has ranked iWeb.com as one of the most reliable web hosting companies in June 2012. Also present among the most reliable networks for the previous month, iWeb has regularly appeared in the top ten over the past year. Netcraft’s measurements will allow you to evaluate reliability...
Maintenance: iWeb Mirrors Upgrade (Resolved)
Jul 12, 2012
Update – 2012-07-12 12:30 EDT – The maintenance on the server hosting the iWeb mirrors has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused....
SourceForge Mirror Upgrade (Resolved)
Jul 12, 2012
Update – 2012-07-12 12:30 EDT – The maintenance on the server hosting the iWeb mirrors has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have...
Maintenance: Control Center
Jul 10, 2012
Service affected: Control Center Start: Thursday, July 12 between 8:00 and 9:30 EDT Maintenance duration: 90 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Thursday, July 12 between 8:00 and 9:30 EDT. The Control Center will be unavailable for 90 minutes during the maintenance period, but access...
Position: Inbound sales specialist
Jul 03, 2012
You’ve heard about the Cloud ? Well now’s your chance to jump right in and be part of this IT services transformation era.   If you have a solid understanding of Internet terminology, applications, virtualization and hardware specifications it’s time to put your skills to good use ! As an Inbound Sales Specialist you will help...
Maintenance: Control Center
Jul 03, 2012
Service affected: Control Center Start: Thursday, July 05 between 8:00 and 9:00 EDT Maintenance duration: 60 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Thursday, July 05 between 8:00 and 9:00 EDT. The Control Center will be unavailable for 60 minutes during the maintenance period, but access...
iWeb Helps Startups.
Jun 28, 2012
Are you a starving startup? We were once, and we know that our road to becoming the largest hosting provider in Canada would have been a lot harder if we didn’t have some help along the way. So at iWeb, we are looking to do our part to support the startup and developer communities. We see a great...
Maintenance: Control Center [Resolved]
Jun 27, 2012
Update – 2012-06-27 09:30 EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have...
Incident: Network infrastructure (Resolved)
Jun 19, 2012
- 2012-6-20 13h00 GMT -5 Summary of Events from June 19th Here is a summary of the network incidents and activities from Tuesday June 19th.  Please note that the effects were limited to small subset of customers. First we would like to apologize for any loss of connectivity or degraded network service you experienced yesterday. iWeb strives to...
Maintenance: Phone System
Jun 08, 2012
Service affected: Phone System Start: Wednesday, June 11 2012 at 6:00 AM EDT Maintenance duration: 30 minutes Impact: It is possible for the waiting time to be longer than usual, or that the telephone communication cannot be established. If such is the case, please try again after a few minutes.  You may also contact us via chat or...
iWeb’s Network Listed 3rd Most Reliable In May 2012
Jun 07, 2012
Netcraft, a firm which measures reliability, uptime and network performance, has ranked iWeb.com as one of the most reliable web hosting company sites in May 2012. Third this month, iWeb has regularly appeared in the top ten over the last year. Netcraft’s measurements will allow you to evaluate reliability of data transfer. The reliability performance is...
iWeb.com Among Canada’s Fastest Growing Companies for 5th Consecutive Year – 2012 PROFIT 200
Jun 06, 2012
Montreal, Quebec – June 6, 2012 – iWeb has been ranked as Canada’s 82nd fastest growing company in the 24th annual PROFIT 200 ranking of Canada’s Fastest-Growing Companies by PROFIT Magazine. iWeb joins an exclusive group of only 14 companies on this year’s ranking who have achieved at least five appearances on the list. Ranking...
Maintenance: Control Center
Jun 05, 2012
Update – 2012-06-06 08:30 EDT – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any...
iWeb.com’s New Chief Operating Officer; Company’s 2nd High-profile Hire in 3 months
May 23, 2012
MONTREAL, May 23, 2012 /CNW Telbec/ – Christian Primeau has been appointed president and chief operating officer of iWeb, the Montreal-based Cloud service and Internet hosting company co-founded by Martin Leclair and Eric Chouinard. Primeau takes office today with a clear mandate: to implement the company’s strategic plan and compound its growth. In February, iWeb added...
Incident: Communication infrastructure (Resolved)
May 19, 2012
Communications infrastructure issue Start: 16:50 Time of resolution: 17:45 Impact: Customers may experience issues when submitting new requests We are currently investigating a situation that might affect a segment of our communication infrastructure. The following communications channels are affected: Customer hub ticket submission We invite you to contact us via telephone or live chat. Our staff will gladly provide any help...
Position: Creative Writer / Editor
May 16, 2012
Description : Our Creative Services and customer engagement strategy team plays a key role at the heart of our product concepts and services sales of the company. We are currently seeking a Creative Writer / Editor to support our creative marketing efforts, including proposal development, presentations, sell sheets, website content and any other creative communication. Reporting to...
Maintenance: Network Infrastructure (R7 & R8) (Update)
May 14, 2012
Affected service: R7 and R8 distributions routers Start: Maintenance will be rescheduled to 2012-05-17 00:00 EDT from 2012-05-16 00:00 EDT Maintenance duration: 6 hours Impact: This maintenance will be non service impacting A maintenance on distribution routers R7 and R8 is planned on 2012-05-16 at 00:00 EDT. This maintenance will be non service impacting; however, due to the nature of...
iWeb’s latest product updates
May 14, 2012
Cloud Servers You can now rename your Cloud servers with the alias of your choice. It is now possible to visualize your Cloud server usage for each billing period and see a detailed list of all your VMs and the total minutes consumed. You can view your current billing period which lets you know what to expect...
Maintenance: Control Center
May 10, 2012
Service affected: Control Center Start: Monday, May 14 between 8:00 and 9:30 EST Maintenance duration: 90 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Monday, May 14 between 8:00 and 9:30 EST. The Control Center will be unavailable for 90 minutes during the maintenance period, but access...
Incident: Control center [Resolved]
May 10, 2012
Update 2012-05-10 15:00 EDT – The incident has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to...
Position: Sales and Customer Service Coordinator
May 03, 2012
Workplace 20 Place du Commerce Nuns’ Island, Montreal (Quebec) H3E 1Z6 Main functions: Under the responsibility of the sales manager, the sales coordinator provides support to account managers. He will bridge the gap between sales and technical support and develop a relationship with clients and account managers. Responsibilities: Provide support to account managers; Ensure liaison between account managers and technical support agents; Monitor and coordinate...
Position: BI Specialist
May 03, 2012
Description : Reporting to the Director of Finance, the Specialist BI architecture will have to point us in a BI strategy and help us in our  analysis and technical needs as well as in the choice of tools. He will also support the implementation of his strategy. ROLE AND RESPONSIBILITIES: Provide BI reporting solutions (Business Intelligence): Needs Definition...
Position: Software Product and Test Automation Developer
May 02, 2012
Main functions: Member of one of our Scrum teams, which aspire to become the best development teams in the world, you like to get involved in the quality of a software product. You know the agile principles related to testing, and you have experience with the tools and test practices needed to succeed in an environment...
Position: IT Specialist
May 02, 2012
Main functions: Under the direction of the Team Leader IT Operations, the IT specialist is responsible for infrastructure and internal company servers. He is the principal investigator of the production daily problems.  He makes improvements under the supervision of the senior Specialist. He is proactive and knows how to show initiative and autonomy in the improvement...
Position: Senior Data Center Operator
May 02, 2012
Main functions: Under the supervision of Team Leader of Data Center Operations, the Operator is responsible for daily operations in our data center of Lasalle. The candidate will act as a first responder to the operators of data center. He will motivate the team, provide training, followed by doing maintenance and installations made in the data...
Position Internship – Data Center Operator
May 02, 2012
Main functions: Under the supervision of the team leader, the intern will participate in the daily operations of the iWeb data center.  The candidate will perform the physical installations of servers, cablings and basic network elements.  Th intern will also known be the eyes and hands of technicians working outside the data center. Qualifications: Knowledge of equipment used...
iWeb Closing In On Top 100 Canadian Tech Companies; 2012 Branham 300 Ranking
May 02, 2012
Montreal, QC, May 2nd, 2012 – iWeb ranks 107th in the 2012 edition of Branham300, the annual list of the 300 largest Internet and Communications Technology (ICT) companies in Canada, based on revenue. iWeb, who incidentally provides cloud computing infrastructure to several of the companies that made this year’s ranking, continues its climb, from 241st...
Incident: R1Soft Backup Services [Resolved]
May 01, 2012
Update 2012-05-01 10:15 EDT – The incident has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to...
Maintenance: Control Center
Apr 24, 2012
Service affected: Control Center Start: Thursday, April 26 between 8:00 and 9:30 EST Maintenance duration: 90 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Thursday, April 26 between 8:00 and 9:30 EST. The Control Center will be unavailable for 90 minutes during the maintenance period, but access...
Post Mortem: Network Infrastructure Incident (iWeb-NE data center)
Apr 19, 2012
EN – ES Here is the Post Mortem of the network incident of April 17th, 2012 that affected the first network segment of our iWeb-NE data center. The affected network segment houses approximately 25% of our Smart Server clients. Customers with classic, colocation and cloud servers have not been affected by this network incident. At 12:15 EDT,...
Incident: Network Infrastructure – iWeb-NE Data Center (1st network segment) – [Resolved]
Apr 17, 2012
A detailed explanation of today’s problem will soon be available on our status blog. – Update 2012-04-17 22:00 EDT – All servers should be online. If you are still experiencing network connectivity issues, we invite you to submit a server outage ticket in your customer hub at https://hub.iweb.com/en/ and we will follow-up by mail.  If you already...
Incident: Network Infrastructure – iWeb-NE Data Center (1st network segment) – [Resolved]
Apr 17, 2012
Update 2012-04-17 13:45 EDT – The network incident has been successfully resolved. The customer hub interface is now also fully functional. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused....
Maintenance: Control Center [Resolved]
Apr 08, 2012
Update – 2012-04-10 09:00 EST – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have...
iWeb.com Targets Brazilian Market – CEO on Quebec Trade Mission to Brazil
Apr 06, 2012
Montreal, April 4 2012 — Eric Chouinard, iWeb President and CEO, will be in Brazil from April 9 to 14 to present the company’s latest Cloud, web and Internet infrastructure solutions during Quebec’s Brazilian trade mission. iWeb’s Brazilian client base has grown exponentially, from 11 clients in 2006 to nearly 1,100 today; this represents nearly 10%...
iWeb.com Launches New “Kinder” Cloud Computing Service
Apr 04, 2012
Montreal, April 4th, 2012 – iWeb announces the launch of its new Cloud Server service, powered by its Smart Layer Technology, engineered to be “kinder” and easier to manage by customers, who increasingly require Cloud platforms and servers which are easy to use, quickly deployed and provide capacity and performance on demand – billed by...
iWeb Product updates – 2012/03/27
Mar 27, 2012
Version 2.0.3.0 Control Center Upgrade to the Control Center to add feature enhancements. Smart Layer Smart Servers now benefits of two new automated tasks in it’s provisioning and closing processes; Fixed a problem where the reinstallation of a Smart Server would not complete when the Smart Firewall was active.
Maintenance: Phone System (last phase) [Resolved]
Mar 27, 2012
Update – 2012-03-29 00:15 AM EDT – The maintenance for our phone system has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions,...
Incident: Smart Server provisioning with Debian Lenny [Resolved]
Mar 26, 2012
Update 2012-03-28 3:00 PM EDT – The synchronization of our mirror has now completed and Debian operating system installations and reinstallations are now back to functioning normally for Smart Server clients. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We...
Maintenance: Control Center [Resolved]
Mar 24, 2012
Update – 2012-03-27 09:35 EST – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have...
Incident: Power distribution – Data center iWeb-CO
Mar 22, 2012
Incident duration: 37 minutes Update 2012-03-22 6:15 PM EDT – The incident has been successfully resolved and electrical power is now available for all colocation clients in the iWeb-CO data center. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We...
Microsoft Windows remote dekstop vulnerabilities
Mar 17, 2012
Vulnerabilities in Microsoft Windows remote desktop protocol has been discovered that could enable unauthorized code execution on an un-patched server. We strongly advise anyone who uses a Windows server to update their server operation system with the MS12-020 patch, released by Microsoft. You can get more details at this url: http://technet.microsoft.com/en-us/security/bulletin/ms12-020 If you have any comments...
Maintenance: Phone System
Mar 16, 2012
Service affected: Phone System Start: Monday March 19 2012 at 5H00 AM EST Maintenance duration: 2h Impact: Phone navigation menu unavailable during maintenance (calls will be directly forwarded to customer service). A routine maintenance will be conducted on our phone systems in order to apply various fixes and updates. The maintenance will take place on Monday, March 19, 2012...
Maintenance: Jinn and Lumiva email infrastructure [RESOLVED]
Mar 12, 2012
Update – 2012-3-14 10:15 – The maintenance for our mail servers Jinn and Lumiva has been successfully completed. No impact on services were noted. Systems will be monitored closely for any issues. We thank you for your comprehension. ___ Affected services: Jinn and Lumiva email infrastructure Impact: No service outage is to be expected Start: Wednesday, March 14, 2011...
iWeb Product updates – 2012/03/08
Mar 08, 2012
Version 2.0.2 Control Center Fixed a bug that allowed the assignment of an empty alias for a Smart Server; Fixed a bug that made it possible to reinstall a 32 bit operating system for a Smart Server that had more than 4 GB of ram. R1Soft Fixed a bug that limited disk space allocated to R1Soft backups for servers with...
Maintenance: Control Center
Mar 05, 2012
Service affected: Control Center Start: Thursday, March 8 between 8:00 and 9:30 EST Maintenance duration: 90 min. Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Thursday, March 8 between 8:00 and 9:30 EST. The Control Center will be unavailable for 90 minutes during the maintenance period, but access...
Maintenance: Phone System
Mar 05, 2012
Service affected: Phone System Start: Thursday, March 8, 2012 at 23:30 EST Maintenance duration: 2h Impact: Phone navigation menu unavailable during maintenance (calls will be directly forwarded to customer service). A routine maintenance will be conducted on our phone systems in order to apply various fixes and updates. The maintenance will take place on Thursday, March 8, 2012...
Maintenance: Phone System
Feb 28, 2012
Service affected: Phone System Start: Thursday, March 1st, 2012 at 23:30 EST Maintenance duration: 2h Impact: Phone navigation menu unavailable during maintenance (calls will be directly forwarded to customer service). A routine maintenance will be conducted on our phone systems in order to apply various fixes and updates. The maintenance will take place on Thursday, Mach 1st, 2012...
How to get your hands on our beta Cloud Server
Feb 20, 2012
You may have heard through the grapevine that iWeb will soon launch a new product: the Cloud Server. A beta version was launched a few weeks ago that made a limited number VMs available to Smart Server customers right in their Control Center. As the beta continues, we will launch additional beta servers at a...
iWeb welcomes Bruce Knooihuizen to its Board of Directors
Feb 20, 2012
iWeb has confirmed that Bruce Knooihuizen, until recently Chief Financial Officer of Rackspace, has joined its Board of Directors. We’re thrilled to be able to count on his experience, knowledge and intuition! We are very happy with the addition of Bruce Knooihuizen to our Board of Directors, his experience in building some of the...
iWeb Adds ex-Rackspace CFO to Board, Getting Ready For Cloud
Feb 20, 2012
Montreal, February 20th, 2012 – iWeb has confirmed that Bruce Knooihuizen, until recently Chief Financial Officer of Rackspace, has joined its Board of Directors. “We are very happy with the addition of Bruce Knooihuizen to our Board of Directors, his experience in building some of the most successful and profitable cloud and telecom infrastructures will add...
How to distribute website load across multiple servers
Feb 15, 2012
Here is a new article written by our guest blogger, Charles Lacroix. This time he shares with us his test results on load-balancing with Smart Servers. I recently had the occasion do a lot of tests on my Smart Servers. I installed several webmail software, I tested  email relaying via the private network. I also...
SLA Credits: Network incident
Feb 14, 2012
Dear Customers, As you know, we experienced a problem that affected the performance of a segment of our network from Wednesday, February 8 to Thursday, February 9, 2012. As mentioned in our previous communications two of our distribution routers (out of a fleet of 20 routers) experienced CPU overload caused by abnormal traffic originating from...
Maintenance: Control Center [Resolved]
Feb 14, 2012
Update: 03:00 EST – Maintenance was successfully completed and took only 3 hours. All services are now up and running. If you have any questions please contact our technical support team (http://www.iweb.com/contacts/). – Service affected: Control Center Start: between 00:00 EST and 6:00 EST on Wednesday, February 15, 2012 Maintenance duration: 6 hrs. Impact: Control Center unavailable during...
Maintenance: electrical equipment of iWeb-CO [Resolved]
Feb 14, 2012
Service affected: Electrical equipment of iWeb-CO Start: Wednesday, February 15, 2012 from 6:00 am EST to 15:00 EST Maintenance duration: 9h Impact: No impact is anticipated. Following the maintenance conducted two weeks ago, we will proceed with minor work on the Nun’s Island iWeb-CO building’s electrical systems on Wednesday, February 15, 2012 from 6:00 am EST to...
Dedicated vs. VPS: 6 reasons to make the Smart decision
Feb 11, 2012
When it comes to choosing an adequate solution for hosting your project, many options are available. Dedicated servers and VPS are two of the most common hosting solutions. Depending on your project however, there are several reasons why you should consider a dedicated Smart Server instead of a VPS. The differences between dedicated servers and VPS VPS stands...
Post Mortem: Network Infrastructure Incident
Feb 10, 2012
We experienced a problem that affected the performance of a segment of our network from Wednesday, February 8 to Thursday, February 9. As of 10:30 PM EST,  Wednesday evening, two of our core routers (on a fleet of 20 routers) experienced CPU overload caused by abnormal traffic originating from one of our distribution switches. We found that this abnormal traffic was received on specific ports and that the percentage of CPU utilization rose rapidly to 100%. We worked with the manufacturer to determine the exact nature of this traffic and once identified it was blocked in order to restore connectivity. Connectivity for servers connected...
Maintenance: Control Center [Resolved]
Feb 09, 2012
Update 16:20 EST: Maintenance is now over. Control Center is available again. If you have any questions, or need to open a support ticket, please contact our technical support team via the customer hub (http://hub.iweb.com/contacts/). Thank you for your patience and your understanding. – Update 16:00 EST: Maintenance is still ongoing. Next update at...
Incident: Network infrastructure (Smart Servers) [Update]
Feb 09, 2012
Update 2012-02-09 4:10 AM EDT:Network team had to reboot several routers on NE datacenter. Some Smart Servers will be unavailable for a few minutes. Thank you for your patience. – Update 2012-02-09 3:30 AM EDT: A minority of clients may still experience some connectivity issues. For those still having problems please mention your server ID on our...
Can’t stand spam? Neither can we!
Feb 07, 2012
The Spamhaus organization has granted iWeb a star. It’s a little bit like getting a Triple A rating but for fighting spam :) Most importantly, it means that we currently have no SBL listings for our IP space! We were recognized by the Spamhaus Team as a proactive no-spam-tolerance network. This is quite rare as Spamhaus listing...
Can’t stand spam? Neither do we!
Feb 07, 2012
The Spamhaus organization has granted iWeb a star. It’s a little bit like getting a Triple A rating but for fighting spam :) Most importantly, it means that we currently have no SBL listings for our IP space! We were recognized by the Spamhaus Team as a proactive no-spam-tolerance network. This is quite rare as Spamhaus listing...
Job Title: BI Specialist
Feb 07, 2012
DESCRIPTION Reporting to the Finance Director, The BI Architecture Specialist will be asked to guide us through a BI Strategy and to help us in needs and technical analysis as well as in the tools choice. He will also support the implementation of strategies. ROLE AND RESPONSIBILITIES Provides BI reporting solutions (Business Intelligence): Needs definition and scopeé Creates...
Upgrading Debian from lenny to squeeze
Feb 06, 2012
Debian is the OS of choice for many of our customers. As of February 2011, Debian’s latest stable release is version 6.0, code name squeeze. When a new version is released, the prior stable version becomes oldstable. As of 2011, this is version 5.0, code named lenny. iWeb currently only offers Debian lenny as an install...
Job Title: Generalist in Human Resources Management
Feb 06, 2012
Location: 20 Place du Commerce Nuns’ Island, Montreal (Quebec) Canada H3E 1Z6 You want to work in a stimulating and dynamic environment and you have a strong interest in the SME and the IT field? Under the direction of the  of Human Resources Director, the incumbent will be responsible for supporting managers and employees in all aspects of...
Job Title: AdWords Campaign Manager / Adwords Marketer
Feb 01, 2012
Who are we? More than 10 years ago, we founded iWeb because we were sure that the Internet would revolutionize our way of life. We’ve placed our company at the heart of this new reality: Internet infrastructures. Through iWeb, we create, develop and host this basic Internet infrastructure. Through our technological innovation,...
Job Title: Web Analytics / Web Intelligence specialist
Feb 01, 2012
Who are we? More than 10 years ago, we founded iWeb because we were sure that the Internet would revolutionize our way of life. We’ve placed our company at the heart of this new reality: Internet infrastructures. Through iWeb, we create, develop and host this basic Internet infrastructure. Through our technological innovation, we now aim to...
iWeb Product updates – 2012/01/31
Feb 01, 2012
Version 2.0.1.0 Cloud Server beta Beta launch of a new product: “Cloud Server”; The features available for now are the creation of a VM (one per customer), connection via SSH as root and deletion of the VM; 25 VMs are made available each week to existing Smart Server customers; The purpose of this beta is to get...
Maintenance: Control Center
Jan 27, 2012
Service affected: Control Center / Customer Hub Start: Tuesday, January 31 between 8:00 and 9:30 EST Maintenance duration: 90 min. Impact: Control Center unavailable  during the maintenance. Customer Hub may temporarily display random blank pages. A maintenance is planned on our systems, which will affect the Control Center and the Customer-hub, Tuesday, January 31, 2012 at...
Job Title: Principal Account Manager
Jan 27, 2012
Functions: Under the Sales Manager direction, the Account Manager is responsible for answering email and phone requests for information from our current customers concerning our services. He is also responsible for a regular customers group and acts as the single contact point for these clients.  Thereafter, he will create bids, develop and monitor contracts while...
Job Title: Technical Advisor, Inbound Sales
Jan 27, 2012
Reporting to the sales manager and his team leader, the Technical Advisor responds to customer’s requests or potential customers using chat / email / telephone in order to sell a server solution appropriate to meet customer needs. Mandate: Sell our products and services to customers who contact the company (incoming sales); Identify and transfer files that...
Job Title: Account Manager – Senior
Jan 27, 2012
Functions: Under the Sales Manager direction, the Account Manager is responsible for answering email and phone requests for information from our current customers concerning our services. He is also responsible for a regular customers group and acts as the single contact point for these clients. ...
Job Title: Senior Manager – Digital Strategy
Jan 27, 2012
iWeb is one of the largest providers of dedicated server hosting and management in Canada. Serving more than 20,000 customers in 150 countries, iWeb is recognized internationally for high quality infrastructure and competitive pricing. Based in Montreal, iWeb’s operations include a head office on Nun’s Island and four data centres encompassing 90,000 square feet...
Job Title: Marketing Project Manager
Jan 27, 2012
iWeb is one of the largest providers of dedicated server hosting and management in Canada. Serving more than 20,000 customers in 150 countries, iWeb is recognized internationally for high quality infrastructure and competitive pricing. Based in Montreal, iWeb’s operations include a head office on Nun’s Island and four data centres...
Maintenance: electrical equipments on iWeb-CO [Update]
Jan 24, 2012
Update : Maintenance will now be conducted on Thursday, January 26 and Friday, January 27. – Update: we must postpone the maintenance to a later date. A new date will be announced on this blog as soon as possible. Thank you for your attention. – Service affected: Electrical equipments on iWeb-CO datacenter Start: Wednesday, January 25, 2012 from 7:00 EST...
Maintenance: Control Center / Customer Hub [Resolved]
Jan 23, 2012
Update: Maintenance is compleed and was successful. All services are now up and running. – Service affected: Control Center / Customer Hub Start: Wednesday, January 25 between 8:00 and 9:00 EST Maintenance duration: 60 min. Impact: Control Center / Customer Hub unavailable  during the maintenance. A maintenance is planned on our network, which will affect the Control Center and the Customer-hub,...
Incident: Control center and customer hub (Resolved)
Jan 21, 2012
Affected Services: Control Center (Smart Servers) and customer hub Start: 21-01-2012 12:20 Time to resolution: Undetermined Impact: Control Center inaccessible along with customer hub A incident which we are currently investigating on our servers affect the Control Center (Smart Servers) and customer hub. The Control Center along with the customer hub will be unavailable for an undetermined period but access...
iWeb Product updates – 2012/01/19
Jan 19, 2012
Version 2.0.0.0 Smart Layer Smart Servers are now benefiting from higher performance thanks to the various adjustments made to the new version of Smart Layer. The problems encountered by some customers related to the automated installation of R1Soft under CentOS, have been solved through the integration of a patch released by R1Soft. Version 1.1.19.0 Billing and customer accounts systems, ...
SOPA and PIPA: what are the implications?
Jan 18, 2012
SOPA and PIPA are respectively two bills in the United States House of Representatives and the United States Senate. SOPA is the acronym of “Stop Online Piracy Act” and PIPA stands for “Protect Intellectual Property Act”. The goals of these two bills are to stop copyright infringement on the Web in the United States, originating especially...
iWeb and Funio are now two separate entities
Jan 16, 2012
Hi all! Today is a great day as Funio becomes autonomous and will manage its own operations. Funio’s new system for managing customer accounts, the new domain names reservation system, the knowledge base and all the other new features previously announced were put into production as of 7 am this morning. The following changes, which will affect...
Maintenance: Control Center (Smart Servers)
Jan 13, 2012
Affected Services: Control Center (Smart Servers) Start: Wednesday, January 18, 2012 at 08:00 EST Maintenance time: 60 minutes Impact: Control Center inaccessible for 60 minutes. All other iWeb.com websites will be available, including blog and forum. A maintenance on our servers which will affect the Control Center (Smart Servers), is planned on Wednesday, January 18, 2012 at 08:00 EST. The...
Zero Tolerance for Child Exploitation on the Internet
Jan 12, 2012
At iWeb we strongly believe in freedom of speech. In the vast majority of cases we do not interfere with the contents that are hosted on our customers’ (and their customers’) servers. But there is Zero Tolerance when it comes to illegal activities and especially anything related to children exploitation. Spread the word! A few months ago,...
Maintenance: Customer Hub
Jan 11, 2012
Service affected: Customer Hub Start: Monday, January 16, 2012 at 08:00 EST Maintenance time: 60 minutes Impact: Hub-client inaccessible for 60 minutes A maintenance will be performed on systems used for managing customer accounts in order to finalize the migration of shared hosting customers’ information from iWeb to Funio. During this operation the Customer Hub will be unavailable for a...
Job Title: Provisioning Technician
Jan 11, 2012
Location: 3185, Hochelaga Montreal (Quebec) Canada H1W 1G4 Primary Duties: Under the supervision of the team leader, the incumbent is responsible for the initial provisioning of iWeb dedicated servers. The candidate is responsible for installing the operating system, the different services and the control panels (Plesk, cPanel) as well as the post-installation configuration. Requirements: Diploma of college studies in networking...
History Of Servers in Pictures, from 1981 to today
Jan 08, 2012
A couple of years ago we published this nice roundup. It is always amazing to see how fast technology evolves and how obsolete computer equipment can become. Now that 2011 is down the drain and a full 30 years have passed since the IBM VM Machine, we thought you’d appreciate us to update and republish...
Netcraft Ranking: iWeb ends 2011 in the Top 10
Jan 06, 2012
Great news to kickstart the new year 2012! Netcraft, a firm which measures reliability, availability and performance of networks, has once again ranked iWeb as one of the web hosting companies operating the most reliable network. Placing fourth in December, iWeb regularly made Netcraft’s Top 10 in 2011. Netcraft’s measurements will allow you to evaluate reliability...
Job Title: Intermediate Software Product Developer
Jan 06, 2012
About iWeb iWeb is one of the largest Canadian IP hosting provider of dedicated server and colocation services. iWeb owns its own data centers equipped with the latest technology and its network spans over 4 sites in Montreal, connecting nearly 15,000 servers, with eight suppliers and a capacity of up to 80...
Job Title: Senior Software Product Developer
Jan 06, 2012
About iWeb iWeb is one of the largest Canadian IP hosting provider of dedicated server and colocation services. iWeb owns its own data centers equipped with the latest technology and its network spans over 4 sites in Montreal, connecting nearly 15,000 servers, with eight suppliers and a capacity of up to 80 Gbps. We operate...
Season’s Greetings from iWeb!
Dec 23, 2011
After what has been a very exciting year, the entire team and family at iWeb wishes you a very merry holiday season. More specifically, we wish you success, health, wealth, happiness and a bit of luck (if you need it) :-) Thank you for being an important part of our 15th and busiest year’s successes, we look...
An interview with iWeb co-founders
Dec 19, 2011
iWeb’s co-founders, Eric Chouinard and Martin Leclair, discuss iWeb’s 15 first years in business and Smart Server’s 1st anniversary. The interview is in French with English subtitles. Click the CC icon to toggle close caption. (Shooting and editing: Christian Aubry) Some pictures taken during the celebration are also available on the blog: http://blog.iweb.com/en/2011/11/first-anniversary-for-the-smart-layer-and-15-years-for-iweb/9068.html
Maintenance: Phone System
Dec 16, 2011
Start: 2011-12-19 00:00 to 06:00 EST (sunday night to monday morning) Estimated time to resolution: 6 hours Impact: Instability of our phone system A major maintenance will be conducted in order to apply patches on three important modules of our telephone system. This is necessary in order to address recurring problems that we had in the past few...
Become an iWeb Reseller Partner
Dec 15, 2011
You are an entrepreneur or you work for a company that offers web hosting services to its clients? You will certainly be interested to hear more about our new reseller program. By reselling iWeb’s dedicated servers, you will be able to offer value-added...
iWeb launches a new reseller program
Dec 15, 2011
Montréal (Québec) December 15, 2011 — iWeb.com, a global provider of Internet hosting services and IT infrastructure, is proud to introduce its new reseller program. The announcement comes just a few weeks after iWeb...
Maintenance: Funio/Panelbox (s001)
Dec 14, 2011
Start: 2011-12-15 08:00 PM EST Estimated time to resolution: 10 minutes Impact: Server unavailability We need to change a RAID card on the s001 server. We do not expect a downtime going over 5 to 10 minutes during this period. We apologize for any inconvenience this situation may cause. If you have any questions, please do not hesitate...
iWeb Product updates – 2011/12/12
Dec 12, 2011
Version 1.1.18.0 Smart Layer When requesting technical support on a Smart Server, customers can identify their server by the alias he chose in the Control Center. It will be easier to recognize a Smart Server without having to remember the NE TXXX-XX ID. Likewise, a Smart Server’s alias will also be visible in the Customer Hub. Billing...
Have you changed your password lately?
Dec 09, 2011
It cannot be repeated too often, it’s important to pay attention to our habits when it comes to security on the internet. At any time, whether at work or at home, whenever you use a password protected connection, you must be very cautious about protecting personal information. This is especially important if you offer server management services...
Maintenance: Control Center (Smart Servers)
Dec 09, 2011
Affected services : Control Center (Smart Servers) Start: Monday, December 12, 2011 at 09:30 EST Maintenance time: 45 minutes Impact: Control Center inaccessible for about 45 minutes. All other iweb.com sites will be accessible , including blog and forum. A maintenance is planned on our servers, which will affect the Control Center (Smart Servers), Monday, December 12, 2011 at...
Job Title: Senior Advisor, Operational efficiency
Dec 08, 2011
Reporting to the Customer Experience Director, the Senior Advisor is responsible for managing  operational efficiency projects and initiatives as well as improvement and automation initiatives for the Customer Experience department. His understanding of the customer needs and his expertise in the web hosting field allow him to determine solutions and implement improvements to operations. He...
Senior Advisor, Operational efficiency
Dec 08, 2011
Reporting to the Customer Experience Director, the Senior Advisor is responsible for managing  operational efficiency projects and initiatives as well as improvement and automation initiatives for the Customer Experience department. His understanding of the customer needs and his expertise in the web hosting field allow him to determine solutions and implement improvements to operations. He...
Incident: panelbox server (s46 s47 s105 s106)
Dec 08, 2011
Start: 2011-12-08 12:00 PM EST Estimated time to resolution: 48 hours Impact: Mail and http instability We are currently investigating performance issues affecting some panelbox servers (s46 s47 s105 s106) that could cause delays in web page resolving during peak hours. This means that your website could be slower to open and that mails could give “Timeout” errors...
Incident: Panelbox servers (s046 and s047)
Dec 02, 2011
Start: 2011-12-02 12:00 PM EST Estimated time of resolution: To be determined Impact: Services instability We are currently investigating a situation that affects Panelbox servers s046 and s047. Our technical team is actively working on finding a solution to this problem. We will regularly communicate with you about the status of this operation. We apologize for...
You’ve got talent? We have the vision!
Nov 28, 2011
Are you ready to join an agile and passionate team to create tomorrow’s Web? Let’s talk! iWeb is a global provider of Internet hosting services and IT infrastructure. We provide services to more than 25,000 customers in 150 countries. As a growing company we continually need qualified personnel to work on different exciting projects and meet the...
Maintenance: Core router on iWeb-CL
Nov 28, 2011
Service affected: Core router on iWeb-CL Start: Thursday, December 1st at 02:00 EST Maintenance duration: 3 hours Impact: No impact is anticipated A maintenance will be performed on a core router in iWeb-CL datacenter on Thursday, December 1st at 02:00 EST. No impact is expected with a slight risk of service interruption of less than 5 minutes which could...
Job Position: Data Center Operator
Nov 25, 2011
Location: 7207, boulevard Newman LaSalle, Montreal (Quebec) Canada H8N 2K3 Main functions: Under the supervision of Team Leader, the candidate is responsible  of iWeb data centers daily operations. The candidate will perform the servers physical installation, cabling and the installation of some basic network elements. The operator will also be expected to be the eyes and the hands of technicians...
Job position: Junior Web Developer
Nov 25, 2011
Description : As an active member of a 4 to 8 front-end and back-end experienced programmer’s team you are a constructive participant and you like to take part in the successful adventure of software development. Your analytical skills, your talents as a programmer, and your experience, allow you to find smart solutions, to enjoy the daily pleasure of...
Job position: 2 Analysts Programmers Back-end – Intermediate
Nov 25, 2011
Location : 20 Place-du-Commerce Ile des Sœurs, Montreal H3E1Z6 Description : Under the direct responsibility of the Team Leader Back-end, you will have to participate in innovative and diversified projects in a cutting edge technology environment. As an active member of a 5 back-end programmer’s team you are a constructive participant and you like to take part in the successful adventure...
Job position: Analyst Programmer Front-end – Intermediate
Nov 25, 2011
Description : As an active member of a 4 to 8 front-end and back-end programmers team you are a constructive participant and you like to take part in the  adventure of successful software development. Your analytical skills, your talents as a programmer, and your experience, allow you to find smart solutions, to enjoy the daily pleasure of  designing...
Incident: Panelbox servers (s046 and s047) [Resolved]
Nov 25, 2011
Start: 2011-11-25 10:30 AM EST Estimated time of resolution: To be determined Impact: Services instability We are currently investigating a situation that affects Panelbox servers s046 and s047. Our technical team is actively working on finding a solution to this problem. We will regularly communicate with you about the status of this operation. We apologize for...
Job position : Analyst Programmer Quality – Intermediate
Nov 25, 2011
Location : 20 Place du Commerce, Île des Sœurs, Montreal(Quebec) Main functions : As an active member of a team of three experienced quality analyst programmers, you are a constructive participant and you like to take part in the successful adventure of software development. Your analytical skills, your talents as a programmer, and your experience, allow you to find smart solutions, to...
Fire alarm test on iWeb-CO [Resolved]
Nov 24, 2011
Update: Alarm test is over. Customer service agents can now answer the phone normally. We are sorry for any inconvenience. – We are currently proceeding to a fire alarm test on iWeb-CO. During the alarm test, it is possible that the response time on the phone is higher than normal. Thank you for your understanding.
Job title: Administrative and Human Resources Technician
Nov 24, 2011
Main responsibilities: Under the supervision of human resources director, the candidate will be responsible for providing support services in human resources for administrative tasks related to recruitment and administrative management of employees files used in all aspects of their work. Thus, you may need to: Perform the opening and classification of employee files and their update. Write various...
Incident: Panelbox server (s003)
Nov 23, 2011
Update 2011-11-23 9:30 PM EST – The problem has now been corrected. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions,...
SLA Credit for recent DDoS attacks
Nov 23, 2011
Dear Customers, As you know we were recently affected by DDoS attacks of an exceptional magnitude. Our network was attacked through a major U.S. supplier which routers were compromised. Although we have used every means to block and mitigate these attacks, we are aware that they have had an impact on the availability of...
iWeb marks its 15th anniversary with a new website
Nov 23, 2011
Montreal (Quebec), November 23, 2011 — iWeb, a global provider of Internet hosting services and IT infrastructure, is proud to present its new website. The opportunity was ideal because iWeb has just celebrated 15 years of business on the web. Several changes were made to iWeb.com to improve our visitor’s user experience and to better showcase...
Job Title: Assembler
Nov 23, 2011
Main functions: Reporting to the Provisioning Team Leader, the assembler will assemble and disassemble computer servers and perform hardware diagnostics and tests. Responsibilities: Assemble servers by following the model set out in the procedures Diagnose and correct hardware problems Disassemble servers Other related duties Qualifications College diploma in computing science CompTIA A + Certification (an asset) 1 year experience in a similar job Excellent knowledge...
Maintenance: Phone System [Resolved]
Nov 21, 2011
Update: Maintenance was successful. Phone systems are up and running since 6:45 EST – Affected services : Phone System Start: Tuesday, November 22, 2011 – 6:30 EST Impact: Incoming calls not forwarded to agents during the operation Total duration of the operation: 30 minutes (actual expected phone unavailability: 5 minutes) Two of our telephone system units that control the forwading of...
Maintenance: Funio/Panelbox Shared Hosting Servers [Resolved]
Nov 21, 2011
Update: Wednesday, November 23, 2011 – 15:00 EST Maintenance is now succesfully completed. Thank you for your patience and your understanding. If you have any question please contact our technical support team: http://www.iweb.com/contacts. – Affected Services: Funio/Panelbox Shared Hosting Servers Start: Tuesday, November 22, 2011 – 9:00 EST Impact: 5 to 10 minutes interruption of service per Panelbox server...
iWeb’s official statement about Citizen Lab’s report
Nov 17, 2011
Several media outlets have recently published articles based on a report from the Citizen Lab organization, which can be found here: http://citizenlab.org/wp-content/uploads/2011/11/canadian_connection.pdf The report, entitled “The Canadian Connection: An investigation of Syrian government and Hezbullah web hosting in Canada” highlights a very important issue, providing a summary of what has become a complex problem for the...
iWeb’s analysis of Citizen Lab’s report
Nov 17, 2011
Several media outlets have recently published articles based on a report from the Citizen Lab organization, which can be found here: http://citizenlab.org/wp-content/uploads/2011/11/canadian_connection.pdf The report, titled “The Canadian Connection: An investigation of Syrian government and Hezbullah web hosting in Canada” highlights a very important issue, providing a summary of what has become a complex problem for...
iWeb launches its new website
Nov 16, 2011
After months of hard work, the whole team is really pleased to launch iWeb’s new website. This is a perfect time because iWeb has just celebrated 15 years of activity on the Web and we wanted to mark the occasion ! Several changes were made to iweb.com to improve the user experience of our visitors and to better showcase...
Maintenance: Control Center (Smart Servers) [Resolved]
Nov 16, 2011
Update: November 16th, 2011 9:00 EST – Due to circumstances beyond our control, we must unfortunately postpone today’s maintenance to 14:30 EST. We apologize for any inconvenience this may cause. If you have any question during this period, please contact our technical support team at http://www.iweb.com/contacts – Affected Services: Control Center (Smart Servers) Start: Wednesday, November 16th, 2011...
Incident: Panelbox Server (s022) [Resolved]
Nov 16, 2011
Update 2011-11-15 7:30 PM EST: The problem has now been resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please...
First anniversary for the Smart Layer and 15 years for iWeb!
Nov 14, 2011
A couple of weeks ago, all of us at iWeb celebrated Smart Layer technology’s first anniversary. This event was also the occasion to celebrate iWeb’s 15th birthday. That’s right, 15 years already, it’s crazy how time flies! Here are some pictures we took  to capture the moment. Bravo! — EC
Network Status
Nov 09, 2011
NETWORK STATUS as of 9/11/2011 at 17:05pm EST : No congestion. Network is stable. – As it has been posted and communicated in previous systems status messages, over the last 3 weeks iWeb’s network has been dealing with large DDoS attacks that created some instability on our network. At first, the attacks had significant impact on...
Thailand: a shortage of hard drives announced
Nov 07, 2011
Beyond the human tragedy unfolding in Thailand following the floods that occured recently, a major economic disaster could be on the horizon for this country. The Prime Minister of Thailand recently announced that the large quantities of water that flooded the country could take up to six weeks before retiring. Many companies have found their facilities largely...
Incident: Network infrastructure (DDoS) [Resolved]
Nov 07, 2011
The situation is now stabilized and no further attack was observed since Friday evening. Several mitigation measures and a number of filters have been configured with our suppliers to circumvent such attacks. We are confident that we can lower the level of alert to green and now consider the incident is closed. We are finalizing our...
Incident: Panelbox server (s049) [Resolved]
Nov 03, 2011
Affected service: Web services, Emails access and FTP access. Impact: Inaccessibility of the services The incident has been successfully resolved. We will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions or notice any...
Incident: Network infrastructure (DDoS) [Update]
Nov 03, 2011
Update: 2011-11-04 5:35 PM EDT The attack has been mitigated by our network team. An interruption or slower response time could have been felt on the network during this period. The network is currently back to normal and our network administrator are still monitoring the situation. We thank you for your understanding. – Update: 2011-11-04 5:20 PM EDT A...
Incident: Network infrastructure (DDoS) [Update]
Nov 02, 2011
Dear clients, As you know, iWeb has been a victim of a series of exceptionally large DDoS attacks. For every Web hosters, distributed denial of service attacks are a daily reality. iWeb generally manages to successfully counter these attacks and 99% of the time our customers do not suffer any consequence. The means used by our attackers are...
Incident: Panelbox server (s027) [Resolved]
Oct 31, 2011
Affected service: Web services Start: 2011-10-31 13:30 EDT Incident duration: 3 hours Impact: Inaccessibility of the websites The incident has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have...
Thailand: a shortage of hard drives announced
Oct 31, 2011
Beyond the human tragedy unfolding in Thailand following the floods that occured recently, a major economic disaster could be on the horizon for this country. The Prime Minister of Thailand recently announced that the large quantities of water that flooded the country could take up to six weeks before retiring. Many companies have found their facilities largely...
Incident: Communications infrastructure Failure [Resolved]
Oct 29, 2011
Start: 2011-10-29 2:40 EDT Estimated time of resolution: Resolved Impact: Live chat inaccessibility We are currently investigating a situation that might affect a segment our communication infrastructure (live chat). In the meantime, we invite you to contact us via phone or email. Our technical team is actively working on finding a solution to this problem. We will...
Incident: Network infrastructure (DDoS)
Oct 29, 2011
Update: 2011-10-29 3:40 PM EDT – The situation is under control and only a minority of clients might still be experiencing network latency or packet loss. Our network team is actively monitoring the situation in order to minimize the impacts for our customers. – Update: 2011-10-29 2:40 PM EDT – The attack is now ongoing and is...
Incident: Network infrastructure (DDoS) [Resolved]
Oct 27, 2011
Update 2011-10-27 9:38 PM EDT – The DDoS attack has been fully mitigated. We will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may cause. If you have any questions, please do not hesitate to contact our support...
A bird’s-eye view of your Smart Server
Oct 27, 2011
The home page of the Smart Server’s Control Center has been modified to better display your server configuration as well as the products and services available on the Smart Servers. Indeed, iWeb just added a new tab in the Control Center: Overview. This new tab summarizes the key information and simplifies the activation of the...
iWeb Product updates – 2011/10/27
Oct 27, 2011
Release 1.1.16.0 Control Center New “Overview” tab that summarizes the key information and simplifies the activation of the different services on your server Smart. Fixed a problem with sleeping processes in the Control Center’s virtual console that could potentially cause delays while using it. Fixed some broken urls in the Customer Hub leading to iWeb.com product pages. Improved internal...
Maintenance: Control Center (Smart Servers)
Oct 26, 2011
Affected Services: Control Center (Smart Servers) Start:Thursday, October 27th, 2011 at 8:30 EDT Maintenance time: 45 minutes Impact: Control Center inaccessible for 45 minutes. All other iweb.com websites will be up and running, including the Blog and the Forum. A maintenance is planned on our servers which will affect the Control Center (Smart Servers) on Thursday, October 27th, 2011...
Incident: iWeb-CO on generator power [Resolved]
Oct 21, 2011
Update: 11:20 EDT – Regular power has been reactivated by Hydro-Québec. Our  iWeb-CO datacenter is now beeing powered normally. There was no impact for our clients during this period. If you have any questions, please do not hesitate to contact our support team (http://www.iweb.com/contacts/). – Start: 10:30 EDT Estimated time of resolution: To...
Happy Birthday Smart Server!
Oct 20, 2011
We are really proud to announce the recent activation of the 3000th Smart Server and by the same token we wish to celebrate the first birthday of our flagship server. One year ago, iWeb introduced its biggest innovation to date. The launch of the Smart Server, the first product based on iWeb’s SmartLayer technology, marked...
iWeb celebrates Smart Server’s first anniversary
Oct 20, 2011
Montreal (Québec) October 20, 2011 — iWeb.com, a global provider of Internet hosting services and IT infrastructure, proudly announces the activation of the 3000th Smart Server and celebrates by the same token the first birthday of its flagship server. One year ago, iWeb introduced its biggest innovation to date. The launch of the Smart Server, the...
Smart Server, with or without the SuperSmart Option?
Oct 17, 2011
Our guest blogger, Charles Lacroix, had the opportunity to test the SuperSmart option on his Smart Server and he shared his impressions through his blog. Charles was kind enough to allow us to republish his article, so that you too can read about his experience: For several months, I’ve been using a Smart Server from...
Incident: Network infrastructure [Resolved]
Oct 14, 2011
Update: 2011-10-14 01:30 EDT Incident duration: 45 minutes Impact: Clients using privatedns.com DNS servers may have experienced some network latencies. The DDoS attack has been fully mitigated. We will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may cause. If you...
Incident: Network infrastructure [Resolved]
Oct 13, 2011
The DDoS attack has been fully mitigated. We will monitor the performance and the stability of the affected services to make sure that all is working normally. – Update – 2011-10-12 21:30 EDT: A DDoS attack actually affect a segment of our network infrastructure.. Our network specialists are actively working to mitigate this attack in order...
University of Quebec in Montreal Honors Eric Chouinard
Oct 11, 2011
Eric Chouinard, President and CEO of iWeb, is one of four graduates of the University of Quebec in Montreal School of Management (ESG UQAM) to be honored by le Réseau ESG UQAM, as part of their Performance Award Gala on November 15th, 2011. Under the patronage of UQAM graduate Natalie Larivière (MBA ‘90), President of Transcontinental...
iWeb simplifies its server management packages
Oct 11, 2011
Montreal (Quebec), October 11, 2011 — iWeb.com, a global provider of Internet hosting services and IT infrastructure announces today the modification of their dedicated server management and monitoring packages. iWeb aims at better serve its dedicated server customers by providing...
Incident: Network infrastructure [Resolved]
Oct 10, 2011
Update: 2011-10-10 00:35 EDT – We identified a problem with a switch that had to be rebooted. Very few clients were affected and experienced some packet loss during this 2 hours period. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to contact...
iWeb simplifies its server management packages
Oct 07, 2011
In order to better tailor our services to your needs, we decided to simplify our dedicated server monitoring and administration packages. Whether you have a corporate blog or an advanced infrastructure for your business, we can provide you with the right support solution. We are available 24 hours a day, 7 days a week. Contact us...
Incident: Panelbox server (s057) [Resolved]
Oct 07, 2011
Start: 2011-10-07 14:30 EDT Estimated time of resolution: No ETA at the moment Impact: Services unavailability We are currently investigating a situation that affects Panelbox server s057. Funio technical team is actively working on finding a solution to this problem. We will regularly communicate with you about the status of this operation. We apologize for any inconvenience this situation may...
So long, Mister Jobs
Oct 06, 2011
We won’t hide the fact that many of us at iWeb, are fans of Steve Jobs and of the Apple brand. It is not uncommon to see Macbooks and iPhones in our hallways. As for our Marketing, “UX” and design teams, they are officially in mourning this morning. We just wanted to pay a humble tribute to...
Incident: Communications infrastructure Failure [Resolved]
Oct 05, 2011
Update – 2011-10-05 5:38 PM EST – The problem has now been resolved and the client hub is fully functional. We apologize for any inconvenience this problem might have caused you. – Start: 2011-10-05 4:30 PM EST Estimated time of resolution: Resolved Impact: Inacessibility of the customer hub We are currently investigating a situation that might affect our customer hub...
Maintenance: Control Center (Smart Servers) [Resolved]
Oct 04, 2011
Update: Maintenance was successfully completed. All services are up and running. – Affected Services: Control Center (Smart Servers) Start: Wednesday, October 5th, 2011 at 11:30 EDT Maintenance time: 45 minutes Impact: Control Center inaccessible for about 45 minutes. All other iweb.com websites will be up and running, including the Blog and the Forum. A maintenance is planned on our servers which...
Incident: Assistance by livechat temporarily unavailable [Resolved]
Oct 04, 2011
Update: 15:05 EDT – Live chat is now up and running. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to contact our support team (http://www.iweb.com/contacts/). – Start: 14:50 EST Estimated time of resolution: Unknown at this time Impact: Assistance by livechat may be unreachable We are currently investigating a...
Funio.com: Web Hosting Made Easy
Oct 04, 2011
We are very proud to announce that iWeb has taken the important decision to separate its shared hosting services and domain management to a new company called Funio. This new company will aim to consolidate all shared hosting and domain name...
iWeb announces the creation of new shared hosting service Funio
Oct 04, 2011
Montreal (Quebec), October 4, 2011 — iWeb.com, a global provider of Internet hosting services and IT infrastructure announces today the creation of Funio.com. This new company will aim to consolidate all shared hosting and domain...
Incident: Panelbox server (s103) [Resolved]
Sep 24, 2011
The DDoS attack has been fully mitigated. We will monitor the performance and the stability of the affected services to make sure that all is working normally. The attck occured between 6AM EST and 12PM EST. Start: 2011-09-24 9:30 Estimated time of resolution: 60 minutes Impact: Services unavailability We are currently investigating a situation that affects Panelbox...
Maintenance: Control Center (Smart Servers) [Resolved]
Sep 15, 2011
Updated: September 16, 2011 – Maintenance was successful. All services are operational. – Update: 12H30 EDT – Today’s maintenance has unfortunately been cancelled and was postponed to tomorrow at the same time. No interruption of service occured on the Control Center today. Thank you for you comprehension. – Affected Services: Control Center (Smart Servers) Start: Thursday, September 15th,...
Drupal, Way More Than A Drop in the Bucket
Sep 13, 2011
Are you familiar with Drupal? This is an open source software that makes it easy to organize, manage and publish content with an endless variety of customization. Distributed under the terms of the GNU General Public License (or “GPL”), Drupal is developed and maintained by a community of over 630,000 users and developers around the world. The...
iWeb’s Network Listed 2nd Most Reliable In August 2011
Sep 07, 2011
Netcraft, a firm which measures reliability, uptime and network performance, has ranked iWeb.com as one of the most reliable web hosting company sites in August 2011. Second this month, on list, iWeb has regularly appeared in the top ten over the last year. Netcraft’s measurements will allow you to evaluate reliability of data transfer. The reliability...
Fondaction CSN injects 12,5 millions in iWeb
Sep 06, 2011
Fondaction, The CSN’s investment fund for cooperation and employment increases its investment in iWeb Group by investing an additional 2,5 million dollars, bringing its total investment to 13,5 million since 2007. This new funding completes a major financing package attributed to the privatization of the company last June. For more details please read the official press...
Fondaction CSN injects 12,5 millions in iWeb
Sep 06, 2011
MONTREAL, Sept. 6, 2011 /CNW Telbec/ – Fondaction, The CSN’s investment fund for cooperation and employment increases its investment in iWeb Group by investing an additional 2,5 million dollars, bringing its total investment to 13,5 million since 2007. This new funding completes a major financing package attributed to the privatization of the company last June. Founded...
Maintenance: R1Soft application upgrade
Aug 30, 2011
Start: Wednesday, August 31, 2011 7:00 EDT Duration of intervention: From Wednesday, August 31, 2011 to Thursday September 1, 2011 all day long. Impact: No service on iWeb’s R1Soft backup servers during the maintenance Customers affected: all customers who have an R1Soft backup plan of any kind A maintenance is planned on R1Soft backup servers, causing a backup...
Incident: Panelbox Server (s104) [Update]
Aug 24, 2011
Update: 16:30 EDT – The delisting of the IP address of Panelbox s104 is currently underway. At the same time we have adjusted certain configuration of our anti-DDoS protection and there should not be anymore negative impact for our clients. We will continue to monitor s104 server performance. If you have any questions, please contact...
iWeb Launches Third Enterprise Level Security Service for Smart Servers
Aug 22, 2011
Montreal (Quebec), August 22nd, 2011 — iWeb.com, a global provider of Internet hosting services and IT infrastructure, is proud to present the new feature for Smart Servers: Smart Groups. Smart Group is a private virtual LAN service for all the Smart Servers in your account and is completely dedicated to your account. Servers within...
Smart Group: Optimizing Local Security
Aug 22, 2011
iWeb is proud to launch a new feature included in the SuperSmart package for Smart Servers: Smart Group. Smart Group is a private virtual LAN service for all your Smart Servers in your account and is completely dedicated to your account. Servers within a group can communicate while remaining invisible to other clients’ servers connected...
Incident: Panelbox server (s104) [Resolved]
Aug 22, 2011
Update – 2011-08-22 11:00 EDT: The DDoS attack has been fully mitigated. We will monitor the performance and the stability of the affected services to make sure that all is working normally. Update – 2011-08-22 9:00 EDT: The server Panelbox s104 is affected by a DDoS attack. Our network specialists are actively working to...
Maintenance: Control Center (Smart Servers) [Resolved]
Aug 21, 2011
12:30 EDT: The maintenance has been completed. All services are up and running. – Affected Services: Control Center (Smart Servers) Start: Monday, August 22nd, 2011 at 11:30 EDT Maintenance time: 45 minutes Impact: Control Center inaccessible for about 45 minutes during the maintenance period. iWeb.com main site will be unavailable for about 5 minutes. All other websites will be up and...
Typography: Does it Really Matter?
Aug 17, 2011
In modern age of online media, we are surrounded by written words. This article is for any amateur or advanced Web designers out there that ever asked themselves the question: “Does the font choice really matter?” The answer is YES! The proper font choice does matter. Actually, it is one of the most important aspects...
Incident: Panelbox server (s035)[Resolved]
Aug 11, 2011
Start: 18:00 Estimated time of resolution: unspecified Impact: server unavailable We are currently investigating a situation that affects Panelbox server s035. Our technical team is actively working on finding a solution to this problem. We will regularly communicate with you about the status of this operation. We apologize for any inconvenience this situation may cause. If...
Update: Status: Smart Servers
Aug 10, 2011
Network problem that can affect Smart Servers Intel Xeon and Core I under heavy load In June, iWeb launched its 2000th Smart Server. We added some great new features and processors on the Smart Server product line lately. We are monitoring closely your comments and the performance to make sure that we provide you with the...
Incident: network infrastructure[Resolved]
Aug 09, 2011
Start: 4:20 Estimated time of resolution: unspecified Impact: None We are currently investigating a situation that might affect a segment of our internal network infrastructure. Our technical team is actively working on finding a solution to this problem. We will regularly communicate with you about the status of this operation. We apologize for any inconvenience this situation...
Incident: Panelbox server (s041)[Resolved]
Aug 08, 2011
Start: 14:20 Estimated time of resolution: undetermined Impact: server unavailable We are currently investigating a situation that affects Panelbox server s041. Our technical team is actively working on finding a solution to this problem. We will regularly communicate with you about the status of this operation. We apologize for any inconvenience this situation may cause....
Happy Bug Hunting With The Community
Aug 03, 2011
Last Thursday night, iWeb participated in a “Bug Hunt” which was held in downtown Montreal, at the Notman House. Organized by Montreal Tech Watch, this event gathered developpers and product managers from several companies to test the usability of their respective products. The companies present were mTrip who develops intelligent travel guides for the iPhone and...
Incident: SmartLayer infrastructure [Resolved]
Aug 03, 2011
Affected service: Smart servers installation Start: 10:54 EST Incident duration: 12 hours Impact: Temporary interruption of all new Smart server installations The incident on our SmartLayer infrastructure has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the all Smart server installations to make sure that all is working normally. We apologize...
A Smart New Tab in the Control Center
Aug 02, 2011
Adding and improving functionality on iWeb’s new line of Smart Severs is a top priority at iWeb. With regular additions of new functions and tools comes a new need: an easy way to view and manage these tools. Enter: Smart Services. The “Smart Services” tab can be found in the Control Center and enhances your...
Maintenance: Control Center (Smart Servers) [Resolved]
Aug 01, 2011
12:30 EDT: The maintenance has been completed. All services are up and running. – Affected Services: Control Center (Smart Servers) Start: Tuesday, August 2nd, 2011 at 11:30 EDT Maintenance time: 30 minutes Impact: Control Center inaccessible for about 30 minutes during the maintenance period. All other iweb.com websites will be up and running, including the Blog and the Forum. A maintenance...
A Reality Show to Help Startup Entrepreneurs
Jul 26, 2011
Meet Wendy Mahew from idea2delivery, one of the winners of iWeb’s Startup Festival contest. The main goal of idea2delivery.ca is to connect entrepreneurs as well as to provide educational and informational resources. Tools for entrepreneurs such as white papers and a section dedicated to showcase startups and small businesses are also available. The real strength of the...
Incident : Network Infrastructure [Resolved]
Jul 26, 2011
Start : July 25th 2011, 10:30PM EST Time of resolution : 30 minutes Impact : Some hosted services in our network were not reachable from some locations An issue with one of our network links caused a deterioration of the service, which caused that some services hosted in our network were not accessible from some specific locations. The problematic...
Try SuperSmart’s Awesome Features For Free
Jul 25, 2011
We know that you are looking for the best performance from your server at the best price. Now, for a limited time only, iWeb is offering SuperSmart free for 3 months with the purchase of a new Smart Server. This amazing package unleashes your server’s power and brings it to a higher level. The awesome...
International Startup Festival 2011 a success
Jul 20, 2011
Last week iWeb proudly took part to the International Startup Festival as a Startup Patron. The event assembled entrepreneurs and industry experts and took advantage of our great city of Montreal by choosing it as an awesome location at the port of Montreal. Food, drinks, startups, and live music provided by Alertpay rounded out the evenings and...
Incident: R1Soft Backup Services
Jul 19, 2011
Start: 2011-07-19 16:00 EST Estimated time of resolution: Unknown at this time, details will be posted when available. Impact: Backups/Restorations unavailability We are currently investigating a situation that is affecting our R1Soft backup service. A limited number of customers might experience problems with their R1Soft interface resulting an error message such as “Running task failed license key invalid”. Our technical...
Incident: Panelbox Servers (s033 and s038) [Resolved]
Jul 19, 2011
2011-07-19 13:30 – Update: Both servers have been rebooted and they are now fully functional. We apologize for any inconvenience this might have caused you. – Start: 2011-07-19 13:00 EST Estimated time of resolution: 1 hour Impact: Services instability We are currently investigating a situation that affects Panelbox servers s033 and s038. Our technical team is actively working on...
Maintenance: Electrical systems iWeb-NE [Resolved]
Jul 18, 2011
Update: 8:30 AM EDT – The electrical systems maintenance on iWeb-NE has been successfully completed with an hour in advance. Please note that the Control Center has been under maintenance for 2 hours of time. It is again functional. – Affected Services: Control Center (Smart Servers) Start: Tuesday, July 19th, 2011 between 06:00 and 09:30 EDT Maintenance time: 3h30 hours Impact:...
Incident: R1Soft Backup Services [Resolved]
Jul 18, 2011
Update: 15:20 EDT – The R1Soft backup platform has been stabilized and is functional again. We will keep monitoring the performance of the affected services. If you have any questions, please do not hesitate to contact our support team (http://www.iweb.com/contacts/). – Start: 2011-07-18 08:00 EST Estimated time of resolution: Unknown at this time, details will...
Incident: Network Infrastructure – iWeb-HD, iWeb-CL [Resolved]
Jul 15, 2011
Network team identified network loop occured on the network causing some switches to reboot on the second layer. All servers are now up and running. We are sorry for the inconvenience. – Update: 02h00AM EST Most network hardware and servers have come back online by now. If you are still experiencing any problems, please make sure to contact our...
iWeb Browser Race – Second Lap
Jul 14, 2011
Welcome to the second lap of the iWeb Browser Race! In the past few months, we’ve noticed that the race for the best Web browser can be brutal. With our chronometers in hand we’ve been analyzing statistics with help of our computer program called Boulier Quad. We’ve decided to start to regularly share results...
International Startup Festival Contest results
Jul 11, 2011
With the International Startup Festival kicking off in just 2 days…. It’s time to announce the winners of our contest. We asked all you starving startups out there to share your stories with us for a chance to win a free ticket to attend the festival. The winners will also: have access to our specialists to give you...
Maintenance: Control Center (Smart Servers) [Resolved]
Jul 11, 2011
8:32: The maintenance has been completed. All services are up and running. – July 12th 8:22 EDT: For reasons beyond our control, the maintenance, scheduled on the 12th did not take place this morning. There was no downtime in the Control Center. The maintenance has been rescheduled tomorrow at 7:30 EDT. We updated the maintenance information below. – Affected...
Phishing: Don’t Get Caught by a Scammer
Jul 06, 2011
Phishing is a way used by fraudsters to obtain personal information on the Web. The fight against phishing is important to iWeb. We do our part by doing our best to delete phishing pages that can, unfortunately, be sometimes found on servers hosted by iWeb. Today we are exploring a new avenue to defeat this...
Maintenance: Control Center (Smart Servers) [Resolved]
Jul 05, 2011
12:00: The maintenance has been done and the Control Center is up and running. – Affected Services: Control Center (Smart Servers) Start: Tuesday, July 5th, 2011 at 11:30 EDT Maintenance time: 15 minutes Impact: Control Center inaccessible for about 15 minutes during the maintenance period. All other iweb.com websites will be up and running, including the Blog and the Forum. A...
Get SuperSmart Free for 3 months
Jun 30, 2011
For July, with the purchase of a Smart Server, you get SuperSmart free for 3 months. This amazing package releases your server’s power to a higher level, with 20 TB monthly bandwidth, 1 GB LAN connection, 100 MB WAN port, unlimited local bandwidth and a dedicated Smart Firewall. Smart Servers are available starting at an incredible...
iWeb Introduces Two New Lines of Intel Processors for July
Jun 29, 2011
Just like us, we know that you like to get your hands on the latest technology. In keeping with this mindset, iWeb just launched a new line of Classic Servers equipped with 2 new processor lines for July. First, on the single processor server line, we are adding the second generation of Intel Core processors....
iWeb Technologies and MontrealTechWatch unveil special program for Montreal tech startups
Jun 29, 2011
Montreal (QUEBEC) June 29th 2011 — iWeb Technologies, global provider of internet hosting services, and technology media site MontrealTechWatch today unveiled a program to kickstart Montréal web startups, with exclusively designed products and services. MontrealTechWatch is Montreal’s first new media site covering local technology and innovation. With a mix of blog posts and new media coverage,...
Maintenance: Control Center (Smart Servers) [Resolved]
Jun 29, 2011
13:05 EDT: The maintenance is now complete. All services are up and running. – 12:45 EDT: The maintenance is longer than predicted, we will give you more details shortly. In the meantime, we invite you to contact our Customer Service if you have any questions. – Affected Services: Control Center (Smart Servers) Start: Wednesay, June 29th, 2011 at 11:30 EDT Maintenance...
Incident: Network Infrastructure
Jun 26, 2011
Update: 06h00PM EST The network issue appears to have been resolved by forcing a network route around a problematic router which isn’t under iWeb’s management. If you are still experiencing any network problems with your services, please contact our technical support team through your customer hub interface. Thank you, – Start: 05h00PM EST Estimated time of resolution: 1 hour Impact: Network routes...
Update: Live Chat service
Jun 26, 2011
Update at 5:50PM EST Our live chat service is once again reachable and our sales, technical support and customer service agents are ready to assist you. We will closely monitor the service to make sure the issue does not re-occur. – Start: 4H00PM EST Update: 5H00PM EST Estimated time of resolution: Still unknown at this time, an update will follow Impact: Assistance...
Incident: Live Chat service
Jun 26, 2011
Start: 4:00PM EST Estimated time of resolution: Unknown at this time, update in 30 minutes Impact: Assistance by live chat may be unreachable We are currently investigating a situation that might affect a segment our live chat service. The following communications channels are affected: Live chat We invite you to contact us via: Phone and through our ticketing system Our...
Incident: Panelbox server (s045) [Resolved]
Jun 18, 2011
Update – 11:42 EST: The service unavailability was caused by a DDoS attack which was successfully mitigated by our team. All services are now fully functional on the s045 Panelbox server. – Start: 2011-06-18 10:15 EST Estimated time of resolution: Resolved Impact: Service unavailability We are currently investigating a situation that affects Panelbox server s045. Our technical team is...
Incident: network infrastructure (iWeb-CL) [Resolved]
Jun 17, 2011
16:15 EDT: All switches are now UP in the iWeb-CL datacenter. We are currently monitoring the performance of the network. All affected servers shoud now be accessible but if the problem persists or if you have any questions, please feel free to contact our support team (http://www.iweb.com/contacts/). – 14:31 EDT – Only a minority of clients...
The privatization of iWeb is completed
Jun 16, 2011
iWeb announces today the completion of its amalgamation under a merger agreement with  two corporations controlled directly or indirectly by Novacap Technologies III, L.P., Caisse de dépôt et placement du Québec and an investment vehicle affiliated with Bank Street Capital Partners and certain of their affiliates. iWeb’s common shares are being delisted from the TSX Venture...
iWeb announces the completion of its privatization
Jun 16, 2011
Montreal, Quebec, June 16, 2011 — iWeb Group Inc. (TSXV: IWB) (“iWeb”), a global provider of Internet hosting services and IT infrastructure, announces today the completion of its previously-announced amalgamation (the “Amalgamation”) under a merger agreement with 7807201 Canada Inc. and 7807210 Canada Inc., two corporations controlled directly or indirectly by...
Incident: R1Soft backup infrastructure [Update]
Jun 16, 2011
5:50 p.m.: We are still working to solve the problem. Only certain customers with dedicated servers are involved. Data already backuped is not affected. We apologize for any inconvenience this may cause. If you have any questions, please contact our technical support team (http://www.iweb.com/contacts/). (next update scheduled June 17, 2011 in the morning). – Start: 10h20AM EST Estimated time of...
iWeb Privatization Receives Shareholder Approval
Jun 14, 2011
iWeb announces that its shareholders today approved, at a special meeting the previously-announced amalgamation under a merger agreement with 7807201 Canada Inc. and 7807210 Canada Inc., two corporations controlled directly or indirectly by Novacap Technologies III, L.P., Caisse de dépôt et placement du Québec and an investment vehicle affiliated with Bank Street Capital Partners and...
IWEB ANNOUNCES SHAREHOLDER APPROVAL OF THE PRIVATIZATION
Jun 13, 2011
Montreal, Quebec, June 13, 2011 — iWeb Group Inc. (TSXV: IWB) (“iWeb”), a global provider of Internet hosting services and IT infrastructure, announces that its shareholders (the “Shareholders”) today approved, at a special meeting (the “Meeting”), iWeb’s previously-announced amalgamation (the “Amalgamation”) under a merger agreement with 7807201 Canada Inc. and 7807210 Canada Inc., two corporations controlled directly...
iWeb.com 52nd fastest growing company in Canada
Jun 10, 2011
iWeb’s 4th consecutive ranking on Profit 200, 1107% growth since 2005 Montreal, Quebec – June 10, 2011 – iWeb (TSX.V – IWB), a global provider of IT Infrastructure and Internet hosting services, has been ranked as Canada’s 52nd fastest growing company, making it one of only 16 companies on this year’s list to achieve at least...
Maintenance: Customer Hub, Order process [Resolved]
Jun 08, 2011
Update: 12:45 PM EDT – The maintenance on the Customer Hub and the order process has been successfully completed. – Affected Services: Customer Hub, Order process Start: Thursday, June 9th, 2011 at 11:30 EDT Maintenance time: 30m Impact: Customer Hub and Order process will show a maintenance page. A maintenance is planned on our servers that will affect the Customer Hub...
World IPv6 Day: a first milestone for iWeb
Jun 08, 2011
As many of you already know, the new IP addressing protocol called IPv6 is becoming a reality. Today is the first milestone for many website owners and service providers. World IPv6 Day has been initiated by the Internet Society, to promote a progressive transition to the IPv6 protocol, since addresses in the current IPv4 protocol, are...
June Promo: Classic Servers are in the spotlight
Jun 07, 2011
In June, Classic Servers are available at an amazing 99$/month! For this price you will receive a completely customizable server with an Intel Core i3 processor and an astonishing 10TB allocated bandwidth per month. The benefit of this preassembled dedicated server is an accelerated delivery period of 4 hours. If you wish to add a touch of Cloud...
Tell us your story for a chance to win your ticket to the International Startup Festival
Jun 06, 2011
Are you a starving startup? We were once, and we know that our road to becoming the largest hosting provider in Canada would have been a lot harder if we didn’t have some help along the way. So at iWeb, we are looking to do our part to support the startup and developer communities. We see...
Maintenance: Panelbox S040 and S021 [Resolved]
Jun 06, 2011
Update: 5:30 AM EDT – The maintenance on both servers has been successfully completed. Update: 4:00 AM EDT – The maintenance on S040 is now complete. However, maintenance on S021 will be completed during the next few hours. – Start: Tuesday, June 7, 2011 at 22:00 EDT Maintenance time: 4H Impact: Service outage Customers affected: those hosted on Panelbox servers S040...
Maintenance: Jinn and Lumiva email infrastructure [Update]
Jun 06, 2011
Affected services: Lumiva email infrastructure Impact: IP address migration. Data migration. Start: Tuesday, June 7, 2011 at 08:00 EDT Following the migration that began on 2011/02/03, a last maintenance will be conducted Tuesday, June 7, 2011 at 08:00 EDT in order to finalize the upgrade of the mail server Lumiva. No service outage is to be expected for...
Manage your Smart Server Security Directly from the Control Center
Jun 03, 2011
With the promise of constantly improving the Smart Servers features, iWeb launches a new option included in the SuperSmart package. This new feature is the activation and the administration of a Firewall directly from the Control Center. You will now be able to operate a user-friendly Firewall on your SmartServer in a few clicks with the...
Incident: Communications infrastructure Failure (tickets) [Resolved]
Jun 02, 2011
Update – 17:00 EST: Support Tickets are now being received properly by our system. If you have created a ticket this afternoon and have not received an automated confirmation reply, please contact us as we might have not received your support request correctly. – Start: 13:30 EST Estimated time of resolution: Resolved Impact: Tickets created in the customer hub...
Status: cPanel automated messages (Classic dedicated servers)
Jun 02, 2011
Update: cPanel informed us that it is possible to disable these warning by executing the following command in the shell prompt: sed -i 's/$user ne \"toor\"/$user ne \"toor\" \&\& $user ne \"admin\"/g' /scripts/hackcheck; chattr +i /scripts/hackcheck If you are not comfortable executing this script on your own, please contact our technical support team and we will apply...
PROFIT 200: iWeb among the top 5 Canada’s Fastest-Growing Companies Hail from Quebec
Jun 01, 2011
With the Canadian economy apparently mired in a prolonged period of subpar growth, one couldn’t blame business owners for being pessimistic about current opportunities for expansion. But the firms honoured in the PROFIT 200 ranking of Canada’s Fastest-Growing Companies are proof that more than a little optimism is in order. Released...
Maintenance: Control Center (Smart Servers)
Jun 01, 2011
Affected Services: Control Center (Smart Servers) Start: Thursday, June 2nd, 2011 at 11:30 EDT Maintenance time: 1H Impact: Control Center inaccessible for about 15 minutes during the maintenance period. All iWeb.com will show a maintenance page for 5 minutes (except for the Blog and the Forum) A maintenance is planned on our servers which will affect the Control Center...
iWeb Browser Race
Jun 01, 2011
Welcome to the first edition of the iWeb Browser Race! In the past few months, we’ve noticed that the race for the best Web browser can be brutal. With our chronometers in hand we’ve been analyzing statistics with help of our computer program called Boulier Quad. We’ve decided to start to regularly share results...
Status: Smart Servers [Update]
Jun 01, 2011
The problem that affected Smart Servers equipped with H/T capable CPUs is now resolved. You can now activate Hyper-Threading on the CPUs. Hyper-Threading Technology is Intel’s term for its simultaneous multithreading implementation in its Atom, Core i3, Core i5, Core i7, Itanium, Pentium 4 and Xeon CPUs. Our team is still working on the other problem mentioned...
iWeb Announces Second Quarter Financial Results
May 31, 2011
iWeb today released its financial results for the second quarter (Q2) of its fiscal 2011, ended March 31, 2011. “The second quarter has been an eventful one for iWeb, rich with challenges; iWeb must continue to focus on growth, all the while delivering profitable results,” said Éric Chouinard, iWeb President and CEO. “Smart Servers”, which use...
iWeb Announces Second Quarter 2011 Financial Results
May 31, 2011
MONTREAL (QUEBEC) – May 30, 2011 – iWeb (TSX-V: IWB), a global provider of Internet hosting services and IT infrastructure, today released its financial results for the second quarter (Q2) of its fiscal 2011, ended March 31, 2011. Second Quarter Highlights: 21% increase in revenues, from $7.1 million to $8.6 million Addition of $408,000 in new net monthly...
Maintenance: Panelbox S002 – S009 – S013 – S016 [Resolved]
May 30, 2011
Start: Tuesday, May 31, 2011 at 22:00 EDT Maintenance time: 4H Impact: Service outage Customers affected: those hosted on the following Panelbox servers: S002 – S009 – S013 – S016. A maintenance is planned on Panelbox servers S002 – S009 – S013 – S016, causing an outage for all customers hosted on these servers Tuesday, May 31, 2011...
Status: Smart Servers [Update]
May 24, 2011
TX Hang on some Core2 and AMD based Smart Servers We received an update on the problem affecting some Core2 and AMD Smart Servers equipped with an Intel network adapter that use the e1000 driver. Intel has already replicated the problem in laboratory and will provide us with the detailed explanation of the problem. We are...
Maintenance: Panelbox S004 – S010 – S029 et S031
May 24, 2011
Start: Thursday, May 26, 2011 at 22:00 EDT Duration: 4H Impact: Service interruption Affected clients: clients hosted on Panelbox S004 – S010 – S029 et S031 A maintenance is scheduled Thursday, May 26, 2011 at 22:00 EDT on servers Panelbox S004 – S010 – S029 et S031. Intervention Type: Vmware 4.1 migration Objective: To improve the overall stability and the...
iWeb To Participate in World IPv6 Day
May 23, 2011
On the 8th of June, iWeb will join Web leaders, such as Facebook, Google, Yahoo! and Bing, to provide IPv6 access to users of this new protocol when they connect to iWeb.com. Prepared by the Internet Society, World IPv6 Day’s goal is to promote a progressive transition to the IPv6 protocol, since addresses in the...
Maintenance: Panelbox S021 – S022 – S030 – S032 [Resolved]
May 23, 2011
Updated: 8:00 AM EDT – Maintenance on S022 – S030 – S032 is now complete. However, maintenance on S021 had to be interrupted and will be scheduled at a later date. All services are operational and we will monitor the performance of these servers during the next few hours. – Start: Tuesday, May 24, 2011 at 22:00...
Webcom 2011: mobile commerce, social marketing and transparency
May 20, 2011
May 11, many members of the iWeb staff were in attendance at the tenth edition of Webcom Montreal was not only a participant, but a partner. This year I joined several members of our business development team to attend this not-to be-missed, Quebec, Web event. On the program for us, host the iWeb booth, discuss our...
Incident: Panelbox server s022 [Resolved]
May 19, 2011
Update: 16:00 EDT – The problem is now resolved. All mail services are back to normal. We are monitoring the server performance. – Update: 15:00 EDT – We have found that a malicious user has attempted to perform a mass mailing of spam. We had to temporarily suspend mail service (incoming and outgoing mails) on S022 while...
Maintenance: Control Center (Smart Servers) [Resolved]
May 17, 2011
12:30 EDT Update: The maintenance has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. – Affected Services: Control Center (Smart Servers) Start: Wednesday, May 18th, 2011 at 11:30 EDT Maintenance time: 1H Impact: Control Center inaccessible for...
Incident: Panelbox server (s044 and s045) [Resolved]
May 17, 2011
Update – 13:28 EDT: We have identified problems with several accounts hosted on this server that caused some performance instability. The offending accounts have been temporarily suspended and verified. We will keep monitoring the performances of the server. If you have any questions, please do not hesitate to contact our support team (http://www.iweb.com/contacts/). – Start: 9h00 Estimated...
Maintenance: Panelbox S019 – S023 – S026 – S015
May 16, 2011
Service affected: Panelbox S019 – S023 – S026 – S015 Start: Wednesday, May 18 from 22:00 EDT Maintenance time: 4h Impact: Service unavailable on those servers for the duration of maintenance As announced earlier on our blog we conducted several improvements to our shared hosting platform Panelbox . In particular, we conducted a migration of Panelbox S02 to...
Incident: Panelbox server (S044) [Resolved]
May 16, 2011
[Update - 2011-05-15 à 18:30]: The services on the s044 server are now back to their stable state. We will be monitoring this server closely to ensure services stability. – Start: 12h00 Estimated time of resolution: unspecified Impact: service instability We are currently investigating a situation that affects Panelbox server S044. Our technical team is actively working on finding...
Improvements to the Panelbox Platform
May 16, 2011
To improve the quality of our services, we always try to find solutions to improve stability and performance in our systems. For several weeks, our IT team has been working on the Panelbox Platform, the infrastructure that provides iWeb’s shared hosting services. Since the last series of maintenance performed on these systems, we have implemented...
Maintenance: Control Center (Smart Servers) [Resolved]
May 16, 2011
12:30 EDT Update: The maintenance has been successfully completed. In the coming hours, we will  monitor the performance and the stability of the affected services to  make sure that all is working normally. – Affected Services: Control Center (Smart Servers) Start: Monday, May 16th, 2011 at 11:30 EDT Maintenance time: 1H Impact: Control Center inaccessible from 10 to...
Configure WordPress Multisite to use different domain names
May 13, 2011
The purpose of this example is to demonstrate how to use a single installation of WordPress on a server and run multiple websites or WordPress blogs with different domain names. What it takes : WordPress updated version (February 2011 = 3.0.5) PHP version 4.3 or higher MySQL version 4.0 or higher Apache mod_rewrite (Linux Hosting recommended) Wildcard CNAME record for...
Incident: Panelbox Server (s101) [Resolved]
May 09, 2011
[Update] 9:05 EST: The problem has been resolved and all services on Panelbox server s101 are up and running. – Start: 2011-05-09 at 19:00 Estimated time of resolution: Resolved Impact: Services instability We are currently investigating a situation that affects Panelbox server s101. Our technical team is actively working on finding a solution to this problem. We...
Status: Smart Servers [Update]
May 09, 2011
The problem that affected Smart Servers equipped with Intel Core Smart i3, i5 and i7 is now resolved. These servers are now able to support more than 4 GB of RAM. Installing more than 4 GB on the Core i3, i5 and i7 based servers could prevent the Smart Smart Layer to boot. We identified the...
Status: Smart Servers
May 06, 2011
To all Smart Server Customers and Potential Customers: It has already been more than 6 months since the Smart Server was launched. We added some great new features and processors on the smart server product line lately. We are monitoring closely your comments and the performance to make sure that we provide you with great...
Incident: iWeb-CO on generator power [Resolved]
May 06, 2011
Here is the Post-Mortem of this morning’s incident 6:47 Hydro-Quebec power outage (cause: failure in a main supply line that powers the grid where our datacenter is located) 6:51 iweb technicians are advised of the outage, and the generator is brought online in preparation to assume the charge according to emergency procedures. Mechanical loads are brought off-line...
Incident: Network infrastructure [Resolved]
May 04, 2011
Update: 15:05 EST – The network instability has been resolved. It was caused by an unplanned reboot of our HD-R1 router. During the next few hours we will monitor network performance to ensure that everything is back to normal. If you have any questions, please feel free to contact our support team (http://www.iweb.com/contacts/). – Start: 15:00 EST Estimated...
iWeb Announces Agreement To Privatize Corporation
May 04, 2011
Following the execution of a non-binding proposal on March 4, 2011, iWeb announced today that it has entered into a merger agreement with 7807201 Canada Inc. (the “Purchaser”) and 7807210 Canada Inc. (“Newco”), two corporations controlled directly or indirectly by Novacap Technologies III, L.P., Caisse de dépôt et placement du Québec and an investment vehicle...
IWEB ANNOUNCES AGREEMENT TO PRIVATIZE THE CORPORATION FOR A CASH CONSIDERATION OF $1.50 PER COMMON SHARE
May 04, 2011
MONTREAL, May 3 /CNW Telbec/ – Following the execution of a non-binding proposal on March 4, 2011, iWeb Group Inc. (TSXV: IWB) (“iWeb”), a global provider of Internet hosting services and IT infrastructure, announces today that it has entered into a merger agreement (the “Merger Agreement”) with 7807201 Canada Inc. (the “Purchaser”) and 7807210 Canada...
Incident: network infrastructure [Resolved]
May 03, 2011
Update: 15:50 EST – We have stabilized the connection. During the next few hours we will monitor network performance to ensure that everything is back to normal. If you have any questions, please feel free to contact our support team (http://www.iweb.com/contacts/). – Start: 12:45 EST Estimated time of resolution: TBA. Impact: network instability. We are currently investigating a situation that...
Make Web Not War in Vancouver
May 02, 2011
Forget fighting about software and web development platforms — bring some love instead and attend the free Make Web Not War conference, being held for the first time in Vancouver May 7. All of us at iWeb are particularly proud to offer support to the Make Web Not War Vancouver event and to the open...
Incident: R1Soft Backup Service [Resolved]
May 02, 2011
Update: The R1Soft Backup Service is now functional. – Start: 2011-05-02 02:00 Estimated time of resolution: Resolved Impact: R1Soft Backup Service unavailability We are currently investigating a situation that affects our R1Soft Backup Service. Our technical team is actively working on finding a solution to this problem. We will regularly communicate with you about the status...
Status: Smart Servers
Apr 27, 2011
To all Smart Server Customers & Potential Customers: It has already been more than 6 months since the Smart Server was launched. We added some great new features and processors on the smart server product line lately. We are monitoring closely your comments and the performance to make sure that we provide you with great...
Maintenance: Control Center (Smart Servers)
Apr 19, 2011
Services Affected: Control Center (Servers Smart) Start: Wednesday, April 20, 2011 at 11:30 EST Maintenance time: 1H Impact: Control Center inaccessible from 30 to 45 minutes during the maintenance period A maintenance is planned on our servers which will affect the Control Center (Servers Smart) on Wednesday, April 20, 2011 at 11:30 EST This maintenance will include increasing the number...
The Vision, Mission and Values Tour
Apr 19, 2011
Last week, Eric and I visited our four data centers to talk with employees about two important issues. Approximately two weeks ago, we launched our new corporate visuals and a new logo. In parallel, we had also worked on an overhaul of our VMV (Vision, Mission and Values) statements which would be launched at the...
Maintenance: Router R4 on iWeb-CL [Resolved]
Apr 17, 2011
The maintenance was completed succesfully. There was no impact. – Start: Monday, April 18, 2011 at 23:00 EST Duration: a few minutes. Impact: No impact. A maintenance is scheduled Monday, April 18, 2011 at 23:00 EST on the router R4 on iWeb-CL during which we will change a defective card of 4 10G interfaces. If you have any questions, please feel...
Incident: network infrastructure
Apr 17, 2011
Title:  Incident: network infrastructure Start: 01AM Estimated time of resolution:  30 minutes Impact: Network outage We are currently investigating a situation that might affect a segment of our network infrastructure. Our technical team is actively working on finding a solution to this problem. We will regularly communicate with you about...
iWeb achieves its highest-ever ranking among Canadian Tech companies
Apr 14, 2011
Montreal, QC, April 13th, 2011 – iWeb (TSX-V: IWB), Global provider of Internet hosting services and IT infrastructure, has been ranked 120 th in the 2011 Branham300, the annual listing of the top 300 Canadian Technology companies, thanks to revenues of US$29 million in 2010, iWeb’s overall ranking has been steadily improving since the Company’s...
Maintenance: Panelbox S019 – S023 – S026 – S015
Apr 12, 2011
Start: Wednesday, March 20, 2011 at 22:00 EST Duration: 4H Impact: Service interruption Affected clients: clients hosted on Panelbox S019 – S023 – S026 – S015 A maintenance is scheduled Wednesday, March 20, 2011 at 22:00 EST on servers Panelbox S019 – S023 – S026 – S015 Intervention Type: file system check (fsck) Objective: To improve the overall performance of...
Break your limits, not the bank!
Apr 11, 2011
In April and May, Smart Servers are available starting at an incredible 85$/month! For that price you get an Intel Core i3 3.06gHz, 2 GB of RAM, two 500 GB Hard disks configured in RAID-1 and a whopping 10,000 GB traffic allocation. Other prices and configurations are available here: http://iweb.com/dedicated/smart-servers/how-to-choose. Backups are now available to the Smart...
iWeb listed among the Top Canadian Tech Companies
Apr 11, 2011
iWeb have been listed on the Branham300 2011 list of the Top 250 Canadian ICT Companies at #120. Published annually, the Branham300 is presented as “the most comprehensive listing of publicly traded and privately held IT companies in Canada”. The latest edition is available online at www.branham300.com. The 2011 Edition of the Branham300...
Celebrating 20 years of Linux
Apr 07, 2011
The Linux Foundation celebrates 20 years of the Linux operating system. For the occasion an official website was launched at this address: http://www.linuxfoundation.org/20th/. iWeb is a big fan of Tux, the friendly mascot and it is partly due to Linux that iWeb is what it is today. Indeed, a large majority of our...
Maintenance: Panelbox S028
Apr 07, 2011
Start: Thursday, April 7, 2011 at 22:00 EST Duration: 4H Impact: Interruption of service Customers Affected: Customers hosted on Panelbox S028 An emergency maintenance is scheduled Thursday, April 7, 2011 at 22:00 EST on the server Panelbox S028. Given the importance of solving this problem we decided to implement this maintenance as quickly as possible. Intervention Type: File system check...
A new logo for iWeb
Apr 05, 2011
A brand new logo and a corporate image in evolution! Since the launching of our new Smart Servers, iWeb initiated the rejuvenation of its image, on its website, in the new Control Center, and in its advertisements. iWeb is proud to present a corporate image more in line with its new products and that...
iWeb announces the unveiling of its new corporate image
Apr 05, 2011
MONTREAL (QUEBEC) – April 5th, 2011 – iWeb (TSX-V: IWB), Global provider of Internet hosting services and IT infrastructure, announces the unveiling of its new corporate image reflecting its new products and featuring its new automated solutions. Since the launching of its new line of Smart Servers, iWeb initiated the rejuvenation of its image, on...
Flashback to the WorldHostingDays 2011
Apr 05, 2011
Last week, Skander Srasra and I were in Rust, at the Europa-Park Center, in south-eastern Germany, to attend WorldHostingDays. This international event claims to be the largest web hosting event in the world and after having attended, I have no trouble believing that this is the case. The objectives of this visit focused on exploring...
Incident: Panelbox server (S018) [Resolved]
Apr 02, 2011
Affected service: Panelbox S018 Start: 7h15PM Incident duration: 15 minutes Resolution: Server was restarted Impact: Services were unavailable The incident with Panelbox S018 has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this...
iWeb flies to China
Mar 31, 2011
iWeb is pleased to be participating in the first trade mission to China organized by the Youth Association of Chambers of Commerce in Quebec (RJCCQ) from March 31st to April 9th, 2011, in collaboration with the Ministry of Economic Development, Innovation and Export (MDEIE) and the group Aspirasia Inc. Eric Chouinard, our president and CEO, is...
R1Soft Backups and Smart Servers: a winning duo
Mar 30, 2011
iWeb promised to continually improve the Smart Server by regularly adding new features and functionalities. A new one just appeared in the Control Center: R1Soft Backups. You will now be able to backup and restore your Smart Servers’ data and configurations (including MySQL databases) in a few clicks with R1Soft’s easy-to-use web...
Maintenance: Panelbox S004 / S013 / S028 / S027
Mar 30, 2011
Start: Thursday March 31st, 2011 at 19:00 EST Estimated time of resolution: 3H Impact: interruption of service Affected clients: clients hosted on Panelbox S004 / S013 / S028 / S027 A maintenance is scheduled for Thursday, March 31th, 2011 between 19:00 EST and 22:00 EST on Panelbox S004 / S013 / S028 / S027 Type of intervention...
Maintenance: Control Center (Smart Servers) [Resolved]
Mar 30, 2011
2011/03/30 – 12:30 EST: Maintenance was successfully completed. – Affected Services: Control Center (Smart Servers) Start: Wednesday, March 30th, 2011 at 11:30 EST Maintenance time: 1H Impact: Control Center inaccessible from 30 to 45 minutes during the maintenance period A maintenance is planned on our servers which will affect the Control Center (Smart Servers) on Wednesday, March 30th, 2011 at 11:30...
Incident: Panelbox server (S055) [Resolved]
Mar 29, 2011
02:30 EST: The incident has been successfully resolved. Data was restored from backup. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. – Affected service: Panelbox S055 Start: 00:45 EST Incident duration: 1h45 minutes Impact: PanelBox S055 unavailable We are currently investigating a situation that affected...
Incident: Network infrastructure [Resolved]
Mar 28, 2011
2011/03/28 – 11:30 EST: Fiber was heavily damaged. Our provider successfully repaired its infrastructure and services are back to normal. There was no impact for our customers. – Service affected: 10Gbit Fiber between IWEB-NE and IWEB-CL is down Start: 15:20 EST Estimated time of resolution: unknown Impact: None We are currently investigating a situation that seems to affect a segment...
Incident: Panelbox server (s041) [Resolved]
Mar 26, 2011
Start: 2011-03-26 01:15 Estimated  time of resolution: 1 hour Impact:  Services inaccessibility We are currently investigating a situation that affects Panelbox server s041. Our technical  team is actively working on finding a solution to this   problem. We  will regularly communicate with you about the  status of this operation. We apologize for any  inconvenience this situation may cause....
The role of the manager in the Scrum Team
Mar 25, 2011
Our software development director, Bruno Morel, has recently made a presentation on “the role of the manager in Scrum Team” during ConFoo’s last edition. Many of you have asked if a video would be available. Now it’s done. Enjoy! (Note: the presentation was given in French and subtitles are not available at the moment). This video and...
Zappos: everyone has their own recipe for success
Mar 22, 2011
You probably know Zappos.com, either since the news that Amazon bought them, in 2009, for 1,2 billion dollars, or just because you have shopped on their site to buy shoes. At iWeb, we are big fans of “success stories” and we strongly believe in the impact of an enterprise’s culture on its success....
Smart Servers: A Rock-Solid Promo
Mar 18, 2011
Today we are really in a good mood! iWeb recently launched a new line of Smart Servers equipped with Intel’s Core i CPUs. We also got confirmation that we reached another landmark for the Smart Server: as of today over 1,500 Smart Servers have been activated. The new Core i configurations are now available to order from...
iWeb releases a new line of Smart Servers equipped with Intel’s Core i processors
Mar 18, 2011
MONTREAL (QUEBEC) – March 18th, 2011- iWeb (TSX-V: IWB), a global provider of Internet hosting services and IT infrastructure, announces the introduction of Intel Core i processors in its Smart Servers line of dedicated servers. The Smart Servers are now available in several configurations that use Intel Core i3, i5 and i7 starting from only $109/month....
Maintenance: Ticket System (RT) [Relolved]
Mar 16, 2011
12:10 EST: The maintenance is now completed. All services are back to normal. Thank you for your patience and understanding. – Affected Service : Hub-client, Ticket system (RT) Start: Thursday, March 17, 2011 from 12:00 EST Maintenance time: 10m Impact: Clients will not be able to create a support ticket via the customer-hub during maintenance A maintenance of our ticket...
iWeb granted Intel Technology Provider Platinum 2011 status
Mar 15, 2011
Recently, Sylvain Leclair (our Chief DNA Officer) and Curtis Phillips packed their bags to attend two major industry conventions. The first stop was in the hot sun of Orlando for the Parallels Summit 2011 convention. This presence allowed us to meet potential and existing partners such as R1Soft and of course Parallels. Sylvain and...
Maintenance: IOS update on HD-R1, HD-R2 and CO-R9 routers [Resolved]
Mar 15, 2011
Update at 00:00: The maintenance has been successfully completed for the three routers. All of our routers are now running the latest firmware version. Thank you for your patience. Start: Wednesday, March 16th, 2011 at 23:00 EST Estimated time of resolution: 2H Impact: Traffic will be rerouted. A very brief network interruption may be experienced when the...
Incident: Panelbox server (s041) [Resolved]
Mar 11, 2011
Start: 2011-03-11 07:00 Estimated  time of resolution: 1 hour Impact:  Services instability We are currently investigating a situation that affects Panelbox server s041. Our technical  team is actively working on finding a solution to this   problem. We  will regularly communicate with you about the  status of this operation. We apologize for any  inconvenience this situation may cause. If you have...
Incident: network infrastructure [Resolved]
Mar 10, 2011
16:39 EST: Router reboot is now completed. Network connectivity should be stabilized. In the next hour we will monitor the affected services to make sure everything is back to normal. If you notice further problems with your server please open a support ticket via your customer-hub. – 16:20 EST: Our team identified a problem with router CL-R4....
Agile project management according to iWeb
Mar 10, 2011
The second edition of the ConFoo Conference takes place in Montreal from March 9 to 11, 2011. iWeb is pleased to have been invited to give a presentation. The topic submitted by Bruno Morel, our software development director, was selected and he will be part of the experts invited to present solutions for developers, project...
Classic Servers : two new SCSI RAID configurations
Mar 09, 2011
Two new SCSI RAID configurations based on the Dual Xeon Quad “Harpertown” CPUs have been released in our Classic line of servers. These processors are the previous generation, released just before the “Nehalem” that is available in our current offers. The speed difference is not very big, though (2 GHz compared to 2.13 GHz), and these...
Incident: Ticket system slowdown [Resolved]
Mar 09, 2011
15:00 EST: Problem is now resolved. You can create tickets via the customer-hub normally. In the following hours we will monitor the performance of the affected services to make sure everything is functioning normally. Thank you for your patience. – 14:45 EST Customer hub is now unavailable during the maintenance. For any urgent request please contact us...
Maintenance: IOS update on HD-R2 and CO-R10
Mar 08, 2011
Start: Thursday, March 10th, 2011 at 23:00 EST Estimated time of resolution: 2H Impact: Traffic will be rerouted. A very brief network interruption may be experienced when the traffic reconverges. A maintenance is scheduled for Thursday, March 10th, 2011 between 23:00 EST and 01:00 EST the next day on CL-R5 et CL-R7 routers. IPv6 has been in...
Maintenance: IOS update on CL-R5 and CL-R7 [Resolved]
Mar 08, 2011
Update at 12:08: The maintenance has been successfully completed. Thanks. Update: The maintenance has been rescheduled for Wednesday, March 9th at 23:00 EST. – Start: Tuesday, March 8th, 2011 Wednesday, March 9th, 2011 at 23:00 EST Estimated time of resolution: 2H Impact: Traffic will be rerouted. A very brief network interruption may be experienced when the traffic reconverges. A...
What is a “Chief DNA Officer”?
Mar 07, 2011
Eric Chouinard likes to think outside the box. He sets his own path. Recently, while I was still in my position as Vice President of Marketing, Eric spoke to me about the three questions, that he asks himself about iWeb’s future. How can we continue to align everyone (both the management and the employees) on a...
iWeb in exclusive discussions with respect to a $1.50 per share acquisition proposal
Mar 07, 2011
MONTREAL, March 4, 2011 – iWeb Group Inc. (“iWeb”) (TSX-V: IWB), a global provider of Internet hosting services and IT infrastructure, announces that it has received from a private equity fund (the “Fund”) a non-binding proposal to acquire, together with financial partners, all of the outstanding common shares of iWeb at a price of $1.50...
Maintenance: IOS update on CL-R6 and CL-R8 routers [resolved]
Mar 01, 2011
23:55 EST: Both routers have been successfully upgraded to a new firmware version. Next week, we will continue the upgrade of two other routers. Thanks for your understanding. Start: Wednesday, March 2nd, 2011 at 23:00 EST Estimated time of resolution: 2H Impact: Traffic will be rerouted. A very brief network interruption may be experienced when the traffic...
Incident: Panelbox server (S037) [Resolved]
Feb 28, 2011
18:30 EST: The incident on the server Panelbox (S037) has been successfully resolved. The sites were still online but the server performance was slow. The server has been restarted and we will monitor the performance and stability of the server over the next few hours to ensure that everything works normally. – Start: 17:30 EST Estimated time of...
BIND vulnerability affects Plesk for Windows
Feb 28, 2011
BIND has announced a vulnerability that can result in a denial of service (server crash) caused by receipt of a specific remote dynamic update message. Please be aware that this vulnerability will affect all servers that have  Bind 9.7.1 or 9.7.2  installed.  Parallels Plesk Panel 9.5 for windows and Parallels Plesk...
Incident: Panelbox Server s053 [Resolved]
Feb 25, 2011
8:30 EST: The problem was caused by a DDoS attack (Denial of Service). Our team succesfully neutralized the attack and all services are now available on S053. We will monitor the situation over the next few hours. – Start: 2011-02-25 7:30 EST Estimated  time of resolution: 1 hour Impact:  Services inaccessibility We are currently investigating a situation that affects Panelbox...
Intel Core i3, i5, and i7 processors now available on Smart Servers
Feb 24, 2011
Our Smart Servers now take advantage of the Intel Core i Line of CPUs. From now on, our Smart offers include i3, i5, and i7 processors. Here are some of the configurations available: Intel i3-Dual Core 3,06 Ghz 2GB RAM 2 X 500GB RAID1 software 109 $ Intel i5-Quad Core 2,8 Ghz 4GB RAM 2 X 1TB RAID1 software 169 $ Intel i7-Quad Core 2,93 Ghz 4GB RAM 2 X 1TB RAID1 software 209 $ Core i3 and i5 CPUs are also available with our Classic line of servers. But for now i7 are only available with Smart Servers. For more info or to order please visit our website: http://iweb.com/dedicated/smart-servers/how-to-choose/
Maintenance: R1Soft Backup control server [Resolved]
Feb 24, 2011
2011/02/25 – 14:00 EST: The maintenance was successfully completed. – Affected service: R1Soft Backup control server Start: Friday, February 25, 2011 from 10:00 EST to 14:00 EST Maintenance duration: 4H Affected clients: All customers who use R1Soft backup A maintenance on the R1Soft Backup control server is planned on Friday, February 25, 2011 from 10:00 EST to 14:00 EST - Type of...
iWeb announces first quarter 2011 financial results
Feb 23, 2011
iWeb today released its financial results for the first quarter (Q1) of its fiscal 2011, quarter ended December 31, 2010. “Growing iWeb’s revenue was one of the main priorities throughout the first quarter. Because they are recurring, these results will affect the company’s results throughout the coming quarters.” declared Eric Chouinard, iWeb...
iWeb’s First Quarter Marked by Growth and Investment
Feb 23, 2011
iWeb Group announces first quarter 2011 financial results MONTREAL (QUEBEC) – February 23, 2011 – iWeb (TSX-V: IWB), a global provider of Internet hosting services and IT infrastructure, today released its financial results for the first quarter (Q1) of its fiscal 2011, quarter ended December 31, 2010. First Quarter Highlights: 17% increase in revenues, from $6.9 million...
Maintenance: Control Center (Smart Servers) [Update]
Feb 21, 2011
2011/02/22 – 15:30 EST: Please note that the maintenance has been postponed to Thursday, February 24th, 2011 at 11:30 EST – Affected Services: Control Center (Smart Servers) Start: Wednesday, February 23rd, 2011 at 11:30 EST Thursday, February 24th, 2011 at 11:30 EST Maintenance time: 1H Impact: Control Center inaccessible from 10 to 45 minutes during the maintenance period A maintenance is...
Securing Wordpress against hackers
Feb 21, 2011
As a web company, iWeb has a long history with WordPress. We host thousands of WordPress installs on our shared hosting and dedicated servers platform, and iWeb was also began using WordPress early on, initially to post status updates but soon after for publishing our own company news and for blogging. We have also sponsored...
Windows Servers: Tailor made for the Web
Feb 17, 2011
A new section has been unveiled on the iWeb website. Classic Dedicated Servers optimized for Windows have now taken their rightful place in our product portfolio. Why choose a Windows Server? Because they are reliable, flexible and specially designed for the Web. These servers were designed to be used with one of four editions of Windows...
Conference call for Q1 2011 financial results
Feb 16, 2011
iWeb will release its first-quarter financial results and host an earnings conference call on Wednesday, February 23rd 2011. Financial results will be issued in a press release at approximately 7:00 a.m. ET. The conference call with management will be held at 3:00 p.m. ET. The call will provide iWeb management’s insight into the first quarter’s financial...
iWeb to Release First Quarter 2011 Financial Results
Feb 16, 2011
MONTREAL, Feb. 16 – iWeb Group Inc. (TSX-V: IWB) will release its first-quarter financial results and host an earnings conference call on Wednesday, February 23rd 2011. Financial results will be issued in a press release at approximately 7:00 a.m. ET. The conference call with management will be held at 3:00 p.m. ET. The call will provide...
New feature in the Control Center: OS Reinstall
Feb 15, 2011
Good news for Smart Servers owners! As promised when we launched the Smart Server, it is designed to evolve constantly and continues to become increasingly intelligent. Here is the first in a series of new features that you can instantly benefit from: the automated reinstall of your operating system. When administering a server, a full system...
2011 SGF CEO of the Year: Éric Chouinard among the finalists
Feb 11, 2011
The Quebec Technology Association today announced the names of the three finalists who will face off this coming February 17 for the coveted title of 2011 SGF CEO of the Year. This prestigious award will be presented during CEO Vision – an exclusive event for CEOs of Quebec technology companies – following presentations by the...
Data Center iWeb-HD powered by generator [Resolved]
Feb 11, 2011
12:00 EST: Hydro-Quebec has restored power to iWeb-HD at 12:00 EST. All services are operating normally. There was no negative impact for our clients. – Start: 10:30 EST Estimated time of resolution: 2H Impact: No impact for the clients The iWeb-HD datacenter is currently being powered by generator due to a power outage on the Hydro-Quebec power grid. All...
iWeb Launches Virtualization Ready Servers
Feb 10, 2011
MONTREAL (QUEBEC) – February 10th, 2011 – iWeb (TSX-V :IWB) In its effort of offering its customers customized products, iWeb has launched Virtualization Ready Servers, a new line of Classic dedicated servers configured specifically for applications that require virtualization tools. A virtualization platform allows the conversion of a single physical server into several virtual servers. These...
Are you ready for virtualization?
Feb 10, 2011
In our effort to offer you customized products, iWeb has launched Virtualization Ready Servers, a new line of Classic dedicated servers configured specifically for applications that require virtualization tools. A virtualization platform allows the conversion of a single physical server into several virtual servers. These platforms allow for varied uses such as virtual private server (VPS)...
Maintenance: Panelbox s004, s013, s021, s023, s015 [Resolved]
Feb 08, 2011
21:30 EST Maintenance is now complete. All services are up and running. If you have any questions, please contact our technical support team (http://fr.iweb.com/contacts/). – Service affected: Panelbox S004, S013, S021, s023, S015 Start: Wednesday, February 9 at 19:00 EST Maintenance time: 4H Impact: Server Downtime A maintenance of servers Panelbox S004, S013, S021, s023, S015 will be conducted Wednesday, February...
Incident: Smart Server Infrastructure [Resolved]
Feb 08, 2011
9:00 EST: The incident is now resolved. Our technical team has identified a problem that prevented automated delivery of several Smart Servers. Approximately 10 servers were affected, but the delivery process has since returned to normal. In the coming hours we will monitor the performance of the affected services . If you have...
February Promo: Virtualization, Ready-to-go and Smart Servers with cPanel
Feb 07, 2011
The new promos for February and March have been officially launched. This month we are featuring Virtualization, Ready-to-go Servers and Smart Servers with cPanel. There are a lot of great offers, now is the time to get on board. 1- “Virtualization ready” Classic Server Promotion This month we are featuring a brand new line of Classic...
Maintenance: Control Center (Smart Servers)
Feb 04, 2011
Affected Services: Control Center (Smart Servers) Start: Monday, January 7th, 2011 at 11:30 EST Maintenance time: 1 hour Impact: Control Center inaccessible from 10 to 45 minutes during the maintenance period A maintenance is planned on our servers which will affect the Control Center (Servers Smart) Monday, January 7th, 2011 at 11:30 EST The Control Center will be unavailable from...
Maintenance: Jinn and Lumiva email infrastructure
Feb 03, 2011
Affected services: Jinn and Lumiva email infrastructure Impact: IP address migration. Data migration. Start: January 18th, 2011 Deadline for IP address migrations: February 7th, 2011 An upgrade to the Jinn and Lumiva email infrastructure is currently in progress. NOTE: Jinn and Lumiva are the servers that host email for our shared hosting service. Clients who obtained hosting services on a...
iWeb ranks amongst the most reliable hosts in January 2011
Feb 01, 2011
Netcraft, a firm which measures reliability, uptime and network performance, has ranked iWeb.com as one of the most reliable web hosting company sites in January 2011. The reliability performance is monitored every 15 minutes, from several reference points. Netcraft’s measurements will allow you to evaluate reliability of data transfer. Second this month, on list,...
Maintenance: Phone System
Jan 31, 2011
—- Update 07h00AM EST —- The phone system is back online and the updates have been completed successfully. —- —- Update 06h30AM EST —- The maintenance window is extended until 07h00AM EST due to unexpected complications. We will provide another update once the system is back and fully operational. —- Services affected: Phone System Start: Tuesday, February 1st between 05:00 and 6:30 EST. Maintenance duration: 1:30 Impact:...
Incident: Panelbox server (s055) [Resolved]
Jan 31, 2011
15:30 EST: We have identified hardware problems on the physical server that hosts S055 virtual machine. S055 has been moved temporarily to another physical server and the services are now functioning normally. Please note that a new maintenance of S055 will need to be be planned. We will let you know in advance its date...
Incident: Panelbox server s019 [Resolved]
Jan 31, 2011
8:55 EST: Server s019 is now back online. — Start: 6:00 Estimated  time of resolution: 3 hours Impact:  Service unavailability Our technical team have diagnosed that a FSCK (Filesystem Check) must be executed to ensure data integrity. We expect an ETA of approximately 3 hours. We will regularly communicate with you about the status of this operation....
Maintenance Panelbox S002, S004, S015, S022, S026, S029, S031, S032
Jan 27, 2011
Affected Service: Panelbox Servers S002, S004, S015, S022 and S026, S029, S031, S032. Start: Monday 31 January 31st, 2011 at 19:00 EST on S002, S004, S015, S022 and Tuesday, February 1st, 2011 at 19:00 EST on S026, S029, S031, S032. Duration: 3h Impact: Service unavailable on affected servers Due to technical problems encountered on the SAN used for...
Events 2011: iWeb is Out and About!
Jan 26, 2011
At iWeb we like to stay close to our clients and our partners. We try to take advantage of every opportunity for interaction, especially through our blog or social media networks. This year we’ve pledged to get up from in front of our screens and get out there because there is nothing like a real...
1000 Smart Servers Online : Thanks a million!
Jan 25, 2011
We are really happy to announce that in less than 3 months, iWeb has activated 1000 SMART Servers! Coincidentally, an important milestone has been reached and we now host more that 14 000 dedicated servers in our 4 data centers located in the Montreal area. Launched in mid October 2010, Smart Servers represent our largest innovation...
iWeb activates its 1000th Smart Server and reaches a milestone of 14000 dedicated servers
Jan 24, 2011
MONTREAL (QUEBEC) – January 24th, 2011 – iWeb (TSX-V :IWB), a global provider of Internet hosting services and IT infrastructure announces that, in less than 3 months, has activated 1000 SMART Servers. Launched in mid October 2010, Smart Servers represent iWeb’s largest innovation to-date. In only 3 months, the Smart Server...
Incident: Panelbox (s023) [Resolved]
Jan 24, 2011
13:45 EST: Server S023 is now back online. – 13:28 EST: The file system check is still ongoing (73.3% completed). – 12:30 EST: Our technical team have diagnosed that a FSCK (Filesystem Check) must be executed to ensure data integrity. We expect an ETA of approximately 3 hours. We will regularly communicate with you about the status of this...
Incident:  Panelbox server (s001) [Resolved]
Jan 24, 2011
11:15 EST: Server S001 is responding again but we still encounter slowdowns. It seems that an excessive resource usage was encountered on one of the shared accounts hosted on this server. We are closely monitoring its performance. – Start: 2011-01-24 10:45 EST Estimated  time of resolution: 1 hour Impact: Service unavailability We are currently investigating a situation that affects Panelbox server...
Incident: Power distribution – Data center CL [Resolved]
Jan 19, 2011
22:30 EST: Power is now back on. All services are back to normal. There was no impact for our customers. – Start: 21:30 EDT Estimated   time of resolution:  to be determined Impact:  No impact The iWeb-CL datacenter is now powered by generator due to a power outage on the Hydro-Quebec power grid. All equipments in the data center have responded...
Maintenance: Jinn and Lumiva email infrastructure
Jan 18, 2011
Affected services: Jinn and Lumiva email infrastructure Impact: IP address migration. Data migration. Start: January 18th, 2011 Deadline for IP address migrations: February 7th, 2011 An upgrade to the Jinn and Lumiva email infrastructure is currently in progress. NOTE: Jinn and Lumiva are the servers that host email for our shared hosting service. Clients who obtained hosting services on a...
Upgrade to the Jinn and Lumiva email infrastructure
Jan 18, 2011
An upgrade to the Jinn and Lumiva email infrastructure is currently in progress. Jinn and Lumiva are the servers that host email services for our shared hosting service. Clients who obtained hosting services on a Panelbox server within the past two years will not be affected by this upgrade. Here are the steps that will be taken. 1)...
Incident: Panelbox Server S042 [Resolved]
Jan 16, 2011
16H00 EST: Affected accounts were successfully restored to their previous state. We wish to remind our customers that they must make sure to install the latest versions of the web applications they host on their accounts. If you have any questions, please contact our support team (http://www.iweb.com/contacts/). – Sunday, January 16, 2011 – 11:00 EST: The...
What To Do When Your Website Goes Down
Jan 12, 2011
This article was originally published on smashingmagazine.com and is reproduced with kind permission. Smashing Magazine is a fine Web mag that delivers useful and innovative information to Web designers and developers since 2006, go check it out! Have you ever heard a colleague answer the phone like this: “Good afterno… Yes… What? Completely?… When did...
Incident: Panelbox Server S029 [Resolved]
Jan 12, 2011
14:00 EST: The server is now up and running. We will monitor the performance of the server in the following hours. – 13:35 EST: Server is being rebooted. It should be back into production anytime soon. – 13:10 EST: File System Check (FSCK) is still ongoing. 85% completed. – Start: 10:25 EST Estimated  time of resolution: 3 hours Impact:  Unavailability of hosting services...
How to Setup a Basic Website in IIS for the Beginner
Jan 11, 2011
So you have decided to get your first Windows based dedicated server and you want to know how to setup your first website? You have come to the right place. One of the things that is helpful about Windows is the user interface but with all the options, checkboxes and features you need a clear understanding...
Maintenance: Control Center (Smart Servers)
Jan 11, 2011
Affected Services: Control Center (Smart Servers) Start: Monday, January 17th, 2011 at 11:30 EST Maintenance duration: 1 H Impact: Control Center not accessible from 10 to 45 minutes during the maintenance time frame A maintenance is planned on our servers that will affect the performance of the Control Center (Smart Servers) on Monday, January...
Incident: network infrastructure
Jan 10, 2011
2011-01-12 @ 13:15 EST: The problem is currently contained. Affected traffic is being rerouted trough our other links while we address the situation permanently. Further tests of our affected link will be done this evening but packet loss should not be experienced anymore. – Start: This week-end Estimated time of resolution: N/A Impact: Possible packet loss when connecting...
Incident: Panelbox Server S044 [Resolved]
Jan 10, 2011
17h00 EST : RAID reconstruction was successfully completed. Server load is progressively decreasing. We are currently monitoring the performance of the server. – Start: 08H15AM EST Estimated  time of resolution: 8 hours Impact:  Slower performance of Panelbox server S044 We have investigated a situation that affects Panelbox server S044. Our technical team needed to launch a RAID reconstruction on the data...
Maintenance: Panelbox s018, s022, s030, s031
Jan 08, 2011
Type of intervention : File system check  (FSCK) with interruption of service Date: Monday January 10th, 2011  at 19:00 EST Clients affected: All customers on these panelbox server Reason of intervention: Insure data integrity Length: 3h A maintenance of  Panelbox Servers s018, s022, s030 and s031 is planned on Monday January 10th, 2011  at 19:00 EST for approximately 3 hours....
This Month You’re In Control
Jan 06, 2011
That’s it, we are in 2011. The holiday season is already behind us. You have a bunch of Web projects for the year to come and you are eager to put them online. Whether you are looking for a solution to host your company’s new website, deliver your latest Web application or even to make...
Customer Case: The Smart Choice of Gabriel B.
Jan 04, 2011
A few months ago we launched our new line of servers that combine the flexibility of the Cloud with the robustness of the Dedicated: the Smart Servers. We are pleased to introduce Gabriel Barbeito, our first client to opt for a Smart server and share his first impressions with you. How did you hear about iWeb ? I...
Incident: Panelbox server (S023) [Resolved]
Dec 24, 2010
UPDATE: 7:00 EST – Issue was successfully resolved. A file system check (FSCK) had to be done to insure data integrity. All services are now back to normal. – Start: 04:30 Estimated  time of resolution: 2 to 3 hours Impact:  Service unavailability We are currently investigating a situation that affects Panelbox server S023. Our technical  team is actively working on finding...
Happy Holidays from iWeb!
Dec 22, 2010
Our CEO, Eric Chouinard, recorded this fun message to wish you all Happy Holidays and a very good year 2011! It is in French with a bit of English but I am sure you’ll get right away that even if we work hard at iWeb we also do not take ourselves too seriously ;-) All the best...
2010 financial results: recording of the teleconference
Dec 22, 2010
iWeb recently presented its fourth quarter and fiscal 2010 financial results. Here is the audio recording of the teleconference iWeb held with management team on monday, december 20th to discuss the results.
Some difficulties with the Plesk 10 upgrade
Dec 20, 2010
For several years iWeb has offered Parallels’ Plesk Panel as an excellent, optional, control panel. Parallels has just released its latest version, Plesk 10 which will be supported on iweb servers shortly. Some users attempting to upgrade from previous Plesk versions to this latest version on their own have experienced some difficulties. Each version of...
iWeb presents its fourth quarter and fiscal 2010 financial results
Dec 18, 2010
iWeb today released its financial results for the year ended September 30, 2010. The complete financial statements and Management’s discussion and analysis are available on http://investors.iweb.com and http://www.sedar.com. Consult the official press release.
iWeb revenues increase by 26% in 2010
Dec 17, 2010
The iWeb Group presents its fourth quarter and fiscal 2010 financial results. MONTREAL (QUEBEC) – December 17, 2010 – iWeb (TSX-V: IWB), a global provider of Internet hosting services and IT infrastructure today released its financial results for the year ended September 30, 2010. The complete financial statements and Management’s discussion and analysis are available...
5 levels of redundancy, which one is yours?
Dec 17, 2010
Let’s face it, computer hardware is not always reliable. Do you know someone who has never suffered the inconvenience of a breakdown, either on his personal computer, desktop or server? Each company decides to protect itself according to the impact that a breakdown can have on their service (or worse, a loss of data), on...
Maintenance: Control Center (Smart Servers)
Dec 16, 2010
Affected Services: Control Center (Smart Servers) Start: Monday, December 20th at 11:30 EST Maintenance duration: 1 H Impact: Control Center not accessible from 10 to 45 minutes during the maintenance time frame A maintenance is planned on our servers that will affect the performance of the Control Center (Smart Servers) on Monday, December 20th at 11:30...
Maintenance: Data warehouse (Panelbox s002 to s032) [No Impact]
Dec 16, 2010
Affected Services: Data warehouse used for Panelbox s002 to s032 Start: Tuesday, December 21st, 2010 at 07:00 EST Impact: NO IMPACT A maintenance is planned on the data warehouse used for Panelbox s002 to s032 on Tuesday, December 21st, 2010 at 07:00 EST This maintenance will have NO IMPACT on our customers. It is only necessary to insure...
iWeb successfully obtained SAS 70 Type II Certification
Dec 14, 2010
iWeb has successfully been granted Statement on Auditing Standards No. 70 (SAS 70) Type II Certification for its iWeb-CO co-location hosting services data center located in Montreal. The SAS 70 standard is a widely recognized auditing standard that confirms, after an audit from a independent, external firm, that the company has control procedures and that they...
iWeb successfully obtained SAS 70 Type II Certification
Dec 14, 2010
MONTREAL, QUEBEC – December 14th, 2010 – iWeb Group Inc. (TSX-V: IWB) proudly announces that its iWeb-CO co-location hosting services data center located in Montreal, Quebec, Canada, has successfully been granted Statement on Auditing Standards No. 70 (SAS 70) Type II Certification. The SAS 70 standard is a widely recognized auditing standard that confirms, after an...
Security exploit identified in Exim
Dec 10, 2010
cPanel’s security team has detected a critical exploit on the Exim MTA (Mail Transfer Agent) used on cPanel & WHT. The exploit could potentially allow an attacker to obtain root privileges remotely. All cPanel Servers using the default Exim configuration are vulnerable. In order to update Exim with a fix please execute the...
Conference call to announce iWeb’s financial results
Dec 10, 2010
iWeb will release its fourth-quarter and fiscal 2010 results on Friday, December 17th 2010. iWeb will hold an earnings conference call to discuss the results on Monday, December 20th 2010, at 9:00AM (EST). For more details please consult our press release.
iWeb to Release Fourth Quarter and Fiscal 2010 Financial Results
Dec 10, 2010
MONTREAL, December 10th – iWeb Group Inc. (TSX-V: IWB) will release its fourth-quarter and fiscal 2010 results on Friday, December 17th 2010. iWeb will hold an earnings conference call to discuss the results on Monday, December 20th 2010, at 9:00AM (EST). This will mark the first fiscal year for which iWeb will report earnings in US...
Maintenance: Control Center (Smart Servers) [Resolved]
Dec 07, 2010
Affected Services: Control Center (Smart Servers) Start: Tuesday December, 7th at 17:00 EST Maintenance duration: 1 H Impact: Control Center not accessible from 10 to 45 minutes during the maintenance time frame A maintenance is planned on our servers that will affect the performance of the Control Center (Smart Servers) on Tuesday December, 7th between 17:00 EST and...
A helping hand for the holidays
Dec 03, 2010
The holidays are synonymous with celebration. Unfortunately, for many people, celebrating is next to impossible. That is, unless we give a helping hand to those who are in need. As the saying goes: Think globally, but act locally. It is in this spirit that iWeb established, through its employees, clients and friends, a collection of...
December promo is in full swing!
Dec 02, 2010
Every month iWeb offers promotions, each one more enticing than the last . The December promo is no exception. Our Holiday dedicated promotion includes three configurations: cPanel Smart Server, Standard Smart Server and dedicated “Ready to Go”, a new way to package our classic dedicated servers in order to make them available in 4 hours (instead...
Win a Smart Server for 1 Year!
Dec 02, 2010
To celebrate the launch of its new dedicated Smart Servers, iWeb has decided to offer you the chance to try them for up to 1 year, completely FREE. Whether you already are a customer or you are visiting our site for the first time, this is your chance to win one of our new Smart Servers. It’s...
Incident: Panelbox server S030 [Resolved]
Dec 02, 2010
Start: 18:55 EST Estimated time of resolution: 3 hours Impact: Websites, databases and emails are unreachable – Final Update – 22:15 EST: Panelbox server S030 is now back online. We will monitor the performance of the affected services. In case of problems with your account, please open a support ticket through your customer hub – 21:30 EST: FSCK is still ongoing....
Securing your wireless access with OpenVPN
Dec 01, 2010
This article was written by one of our guest bloggers, Charles Lacroix. A few years ago, when I bought my first laptop, accessing a wireless network was brand new. Nobody secured their networks and “wardriving” was popular in my circle of friends. I even purposely left my wifi open so I could see if...
Maintenance: Panelbox s014, s017, s023 and s028 [Resolved]
Nov 29, 2010
Affected Services: Panelbox s014, s017, s023 and s028 Start: Wednesday, December 1st, 2010 at 19:00 EST Maintenance duration: 2 hours per server Impact: No access during maintenance A maintenance is planned on Panelbox s014, s017, s023 and s028 on Wednesday, December 1st, 2010 at 19:00 EST - Type of intervention : file system checking and error fixing with interruption...
Incident: Panelbox S018 unavailability [Resolved]
Nov 29, 2010
The incident has been successfully resolved. The filesystem verification has ended and the server is back online. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions,...
Incident: Panelbox S018 Unreachable [Resolved]
Nov 29, 2010
Start: 13:30 EST Estimated time of resolution: 3 hours Impact: Websites, databases and emails are unreachable We are currently investigating a situation that affects Panelbox server S018. Our technical team have diagnosed that a FSCK (Filesystem Check) must be executed to ensure data integrity. We will regularly communicate with you about the status of this operation. We apologize...
Incident: Panelbox server (s007) – [Resolved]
Nov 28, 2010
Affected service: All services on Panelbox s007 Start: 8h30 Incident duration: 1h00 Impact: Server unavailable The incident (Incident:  Panelbox server (s007)) has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation...