Launching a web application has never been an easy. Regardless of what it actually is, if it will be used by people, it has to be reliable, scalable, and functional. The infrastructure that it lives on has to be affordable, easy to use, and appropriate for both where it is today and where it will...

Everyone meet Matt Berry, Matt Berry meet Everyone. Where are you originally from? St. Louis, Missouri… Creve Coeur to be exact. How long have you worked for SingleHop? About a year and a half although, I did start in the hosting industry from this end (support), at midPhase in 2006, which was previously owned by...

Everyone meet Matt Berry, Matt Berry meet Everyone. Where are you originally from? St. Louis, Missouri… Creve Coeur to be exact. How long have you worked for SingleHop? About a year and a half although, I did start in the hosting industry from this end (support), at midPhase in 2006, which was previously owned by...

Here at SingleHop, we work very hard to maintain the reputation of our network.  This includes of course, quickly and efficiently handling abuse complaints to ensure that our servers and services are not causing a problem for anyone else out on the Internet.  Our abuse team makes sure that every valid complaint that is submitted...

There’s a new sheriff in town, and its name is SingleHop. That’s right; we are excited to announce the opening of our new data center in Phoenix, AZ. And since every sheriff needs a deputy, we have partnered with IO, our data facility management company and the leading provider of next-generation modular data center technology...

Marc Bollinger, our Senior Project Manager takes a few minutes to recover some of the new features of our Tandem Reseller program. Two Minutes On Tandem

I am proud to announce that we have closed on our first outside investment, with Boston’s Battery Venture Partners. To date, we have been 100% self-funded, so this quite an exciting event for us and represents great things to come! We greatly appreciate your loyalty and we look forward to continuing to improve our services....

I am happy to announce that the industry’s best SLA just got better! When we launched the Customer Bill of Rights earlier this year, the goal was to not only offer complete transparency but to literally offer savings and value to each client. The fundamentals of the Bill of Rights are the exact same as...

We have some big news from our Tandem program! As you know, we completely redesigned and launch a subsite earlier this year as well as added new products. But we’re happy to announce there is even more now. The entire idea behind our Tandem reseller program is to give those customers every possible advantage and...

I am happy to report the good news does travel fast and far! I am even happier to report that good news does not always mean dollars and cents. Our two co-founders have been extremely generous over the past 5 years donating to a number of charities. The best part is, they do it because...

I am thrilled to announce that we will have a third data center opened and ready for business sometime in May 2012. Currently, our two data centers are located in the Chicagoland area but that is about to change! It looks like our fearless mascot, Poindexter is heading west. The newest data center will be...

I am admittedly and proudly a Mac user. And like all Mac users, I know that when an issue comes up, whether it is a hardware and/or software problem, I can always find answers at the Genius Bar. Sure, the name might be a little too much but I will tell you that I have...

In a previous post I alluded to a recent victory our data center technicians and development team captured. Now maybe I’ve been watching too much March Madness, but this was an absolutely unbelievable accomplishment by some of the hardest working guys in the industry. I am very grateful that our Director of Facilities alerted the...

It’s that time of year again! The time of year when you find yourself cheering for school you’ve never heard of. This time of year for buzzer beaters and Cinderella stories. It is March Madness! We apologize for the late notice but it was a creative spark that happened at the 11th hour from our...

Most of us work on a computer or even computers, throughout the day. We move from application to application, website to website, and all of this is happens without a second of thought behind how it all really works. I remember my first week on the job when one of our co-founders said “the hosting...

If you’ve read my post on the value of good statistics-gathering, you may have guessed that SingleHop is gathering a lot of statistical data for our clients. In fact, we have very extensive performance data on VMs and their nodes — so extensive that it was overwhelming our ability to deal with the flood of...

We have all been disappointed with a product or service we have purchased at one time or another. I think the value, from a monetary standpoint, has a lot to do with the amount of disappointment felt when that product or service doesn’t quite work as advertised. For instance, if you get one bad peanut...

We have always had a very successful reseller program within SingleHop. The goal from its creation was to always enable our resellers with the greatest amount of resources and complete autonomy. We want our resellers to look and feel like enterprise companies while being able to take advantage of our wholesale prices and white label...

I recently came across a great article on company culture entitled “Your Perks Aren’t Motivating Your Employees” via Inc. Magazine. Being a relatively young company, our culture is a constant discussion topic. Don’t get me wrong we have management meetings, marketing meetings, and product meetings just like any other rapidly growing company because those are...

Who doesn’t love a good party, right? Well you’ll be happy to know that SingleHoppers know how to party!  A few months ago when we attended  Cloud Expo in Santa Clara, CA we threw a rather large release party for LEAP3! Not only was LEAP3 the largest product launch in the history of SingleHop, we...

Any time you go into a new experience there is an adjustment period. This could be purchasing a new car, changing financial institutions, or starting a new job. The bottom line is that change takes time, patience, and understanding. At SingleHop we recently created a team of specialists that help our new clients adapt to...

I recently wrote a blog post about the all important Net Promotor Scores (NPS) and how we use it to evaluate what our clients think of our products and services. It really has become an amazing tool we have now built into our daily  schedule.  We even have the real time NPS feed on a huge...

It is officially awards season! First it was the Golden Globes and next will be the Oscars. But fortunately for us, between the two star-studded events we have been able to pick up some hardware ourselves (and we didn’t even have to rent  tuxes). I’m thrilled to announce that SingleHop won the award for Best...

If you saw our website on Internet Blackout Day or read Sam Bowling’s excellent blog post on SOPA/PIPA, you know that Singlehop is not afraid to take a public stance to protect the Internet. We love what we do, we’d like to continue doing it, and this is impossible without an Internet where we can...

I am pleased to announce that we have been able to once again, help an amazing organization with a charitable donation – The Center for Courageous Kids. We as a company have always tried to take an extremely active role in giving back to those in need, and not for the positive press, but because...

If you look at tech blogs or most any technology-related website these days you will see people ranting against two major pieces of legislation that are on the table in American congress – the Stop Online Piracy Act (SOPA) and Preventing Real Online Threats to Economic Creativity and Theft of Intellectual Property Act, Protect IP...

In order to stay ahead of the curve and hopefully our clients needs and wants, we at SingleHop hold product development as a top priority. Keeping our hand on the pulse of industry changes as well as competitors’ innovations is how we have continued to grow at such a rapid rate (Over 7,900% over the...

I recently had a chance to talk to  Dave Szczur, our Director of Facilities here at SingleHop. Or as I like to call him the “Man Behind the Machines!” Where are you from? Chicago, born and raised. Were you a computer kid? What was your first computer? Absolutely. First used was a Commodore 64. First...

The term “crowdsourcing” has been a huge buzzword for the past few years and I think it will continue to be one as we move through 2012 (Google returned 10.7 million results for the term). I also think it’s a safe bet that crowdsourcing is far more common in small and medium-sized businesses than in...

Anyone who has spent any amount of time in the web hosting industry will most certainly tell you that it is an extremely competitive space. Not only are there literally, tens of thousands of companies who offer web hosting, the needs and wants of potential and existing clients are rapidly changing. It’s because of these...

With nearly 9,500 attendees at Cloud Expo in Santa Clara this year, it was a near miracle we were able to get Dan Ushman and the Conference Chair, Jeremy Geelan together for a few minutes to discuss all things SingleHop.  The event was a huge success for the entire SingleHop team! Geelan is an industry...

Working in an industry where just about everyone you meet could be or is a potential client, can get a bit tricky at times. It’s funny how many holiday party conversations I have found myself apart of over the past few weeks that have included, “So Kevin, what do you do?” (Which I think is...

We’ve all heard the horror stories from friends and family members getting horrible customer service from a business.  Some of us may have even been unlucky enough to experience it firsthand.  At SingleHop, we pride ourselves on trying to provide the best customer service we can, and that starts with our Client Services Specialists.  From...

Specialization. It’s everywhere. Think about it, how did you or the person behind you in line order your coffee this morning? “Grande, soy, dry, cap,” sound familiar? What happen to “I’ll take a large black coffee”?  This type of specialization stretches far beyond your corner coffee shop, I promise! The chances are that your business...

If two heads are better than one and three heads are better the two…Well this could go on forever, but I think you get the idea. It is this type of logic that was the driving force behind the creation of our Crowdsourced Marketplace. We have an enormous variety in clients, which translates to an even...

Public Cloud Vs Private Cloud In being relatively new to the industry, there’s been somewhat of a learning curve. I’ve found that it’s sometimes hard to keep up when the key differentiators between public and private cloud are somewhat unclear, so I’m hoping to give some color on the topic. Hopefully this insight will help...

To all of our loyal readers and clients alike we need your help securing a nomination for the 2011 Readers Choice Award! 2011 has yet again been a monstrous year for SingleHop, as we have continued our rapid growth with than expected $24 million in revenue while increasing our workforce by nearly 30%  over the...

As many of  you know we recently launched the latest version of our LEAP platform, LEAP3 at Cloud Expo in Santa Clara, CA. I am pleased to say that the launch as well as the feedback thus far has been extremely positive. The web-based platform is a complete rewrite of its earlier predecessors and far...

As part of our recent public cloud launch, everyone in the company, and in particular the sales department, has been focused on expanding our knowledge.  This includes breaking down the products that already exist in the market and comparing them to what SingleHop has to offer.  Everyone on the team set out to compare our...

Gone is the leftover turkey. Gone are the bruises from Black Friday shopping. Gone are the countless football games, one after another. Ah, the Thanksgiving holiday…Have no fear though, you have one more day to take advantage of amazing deals. It’s Cyber Monday! For one day only, we are offering 50% off any SingleHop infrastructure...

What’s one more Black Friday sale, right? You’ve seen ads for weeks promoting “doors open at 3AM” or “40% off selected items,” well now it’s our turn!!!! Not wanting to be left out in the cold, Poindexter has decided to join the Black Friday madness! The Black Friday offer is for 50% off 1st month...

I’ve always been a fan of the winter living in the Chicago land area because like most typical northern cities in the United States you get snow, you get wind and most of all you get the amazing display of Christmas decorations down the Magnificent Mile. When the lights are going up in my mind...

Our very own, Andy Pace, (employee #1) Chief Operating Officer, will leading a Webinar this afternoon on the movement of Infrastructure-as-a-Service.  Whether you’re a seasoned veteran of the IT business or a small business owner with questions like, “what does IaaS really mean?” you are sure to get some valuable information out of this session....

I recently had the chance, while at BlogWorld Expo, to sit down with a writer from Technorati. His pen name, Just para-DOX  (He’s writer and music producer, which explains the unique name). As a huge follower of Technorati, I was thrilled to talk about all things SingleHop.  His first question though, caught me way off...

We recently attended BlogWorld Expo in LA, where we experienced all things Social Media! Please check out the video to get a glimpse into the future of crowdsourcing and API development in web hosting solutions. The Crowdsource Marketplace is one of the most unique features of LEAP3. The Importance of Crowdsourcing and API Development

Backups are important, even in the filesystem level! I’ve been a Linux user for around 13 years now and am amazed with how progressive the overall experience has become. Thirteen years ago you were using either Slackware 3, Redhat 5.x or Mandrake usually. Being 14 I was one of the “newbies” stuck on Mandrake because...

What a show!!! This is by far the largest trade show we’ve been apart of in our company’s existence.  I am trying to get the final number of attendees at this point, but rumors are circulating that it is around 9500! There have literally been hundreds of sessions and countless keynote speeches! In order to...

How we’re blurring the line between dedicated servers & managed hosting with LEAP LEAP can be many things to many people. For some folks who are not involved (spared) in daily IT tasks, it can be described as simply a hosting provider’s client portal. From an accountant’s perspective, it might just be a quick way...

If you are reading this, you’ve probably noticed things look a little different around here today. And by a little different, I mean dramatically different!  As you can tell, we have completely redesigned the site! I know some of you may fear change, but rest assure, you’re going to love it!   The site is not...

As we continue to grow, so does our event calendar! This was our first time attending BlogWorld Expo but I’m sure it will not be our last! The entire conference was social media driven – blogs, vlogs, podcasting, tweeting, you name it and it was discussed! It was a very unique event in that it...

We at SingleHop are not shy about our bootstrapped beginnings. In fact we love them!  It is the take-no-prisoners attitude that allows our company to continue to grow at such a rapid rate… Sure, we might not be considered a startup anymore as we just celebrated our 5th anniversary, but that does not mean an...

? You’re probably familiar with many arguments for virtualizing your systems. Virtualization can make your systems more secure, by reducing the number of applications and users on a single machine. It can make it easier to scale, utilizes your resources more efficiently, reduces costs, is faster to set up, and shields you from hardware failures,...

Company culture is a complex subject to describe, as it’s difficult to define, design, or even to find in some companies. How does it come about? How does it grow? Is it a good or bad thing if it starts to change? Who’s responsible for it? The most important variable of the culture equation is...

SingleHop’s IaaS Cloud: Why Re-invent the Wheel? Infrastructure as a Service clouds have been a hot topic over the last few years.  Amazon’s EC2, the most well-known example, has become almost a household name, at least in really nerdy households. Why are these clouds so popular? Well, it really comes down to some clever software....

Do you remember your first day of school?  You get all dressed up in your best new outfit, making your hair look nice, and lacing up your brand new sneakers.  As you walk up to the building a fresh wave of nerves comes over you.  Are the other kids going to like you?  Are you...

I began working on the Internet as an entrepreneur back in 1999, just dabbling around running websites. I ran an advertising network (NexAds), a web hosting directory (RateMyHost), and a few other websites before getting into the web hosting business. It was a really exciting time, because all of a sudden our generation, the PC-generation, had all of...

Just in case you missed it, Crain’s Chicago sat down with CEO, Zak Boca to talk about the past, present, and the FUTURE of SingleHop. There are even a couple of screenshots of the top secret LEAP3! Full Article Here

What fascinates me most about IT is the amount of information involved in IT. One cannot simply know everything about the industry, because there is always a new product or a new application or a new programming command that enters the arena to shake things up. Often times I feel like that underdog boxer in...

Dupont Fabros Technology is a REIT (Real Estate Investment Trust) which specializes in developing and operating enterprise level datacenters in locations across the US. They are known for their forward thinking and incredible redundancy built into each multi-hundred-million facility they create. SingleHop, through ServerCentral, leverages their Elk Grove Village location for its close proximity to...

A meeting of the minds for 48 straight hours! One of the best networking events in the web hosting industry. Click Continue Reading to See Video

We here at SingleHop, take great pride in attracting and retaining talented individuals.  So with that, I give you the words of our Senior Project Manager, Marc Bollinger. Ohh, the importance of project management. You know, I came into the wonderful world of SingleHop less a month ago and quickly  realized the level of importance...

Similar to the early days of several other industries, clients within the web hosting industry have been brainwashed into thinking that the lowest price solution is the best decision.  Users have been trained by hosting-provider marketing and promotions that “less is more.”  It’s simply not so. There are no absolutes in life, so there are...

Well, Kevin is still alive, so that must mean that my cPanel Automation Bootcamp conference navigation skills are spot on! However, I wish my RC Helicopter navigation skills were up to par! cPanel is giving out the grown-up toys to those who are able to answer industry trivia. Great idea! This is our third time...

If you or your company is anything like SingleHop, you’re using cloud-based technology.  Depending on your company’s comfort level with the cloud, you may be crafty veteran or a relative newbie, either way, you know the cloud is here to stay.  That is unless you’re on a non-Wi-Fi flight like I am as this very...

Hello again! In my last blog, I did my best to clear up the initial confusion between the terms advertising and marketing, and this time around I’d like to dive a bit deeper into how the two relate to each other. Believe it or not, marketing often starts with operations and service.  It involves spending...

One of the biggest mistakes many companies make is confusing the terms advertising and marketing and assuming that they are interchangeable. Though they are practically cousins, they do have their own individual meanings and uses. I know many people do comprehend the difference between those terms, but on online forums like Web Hosting Talk I...

If you are a talented and experienced tech who wants to join rapidly growing company, check this out: We Want You! ? ? ? ?

Everything is bigger in Texas, right?  Well if that’ the case, this year’s Bootcamp is going to be huge! A number of SingleHoppers will be in Austin next week for cPanel’s annual conference.  If you or your company is attending, please let us know.  We would love to connect. This event is always a great...

An insightful video of our CEO Zak Boca at the Inc. 500 Conference Click Here

Cloud. If I had a dollar for every time I said, read, or heard this lovely little buzzword on a daily basis, I would no doubt have enough cash to buy a pint for every SingleHopper in the office.  Aside from being Mr. Popular, would I be any wiser for it?  Just because it’s being...

We are thrilled to announce that we have just launched a new promotion with two different partners, Microsoft and Parallels!  We’re always excited to feature specific products and/or services, especially this duo!  Right now, we’re offering $40 in rebates each month for six months on all new Microsoft Windows Solutions with WebMatrix…And if that wasn’t...

To: The SingleHop Community, It was brought to our attention this morning that there was an error on our site regarding the  ”Network Speed Test.” It was an extremely important find, as that feature is a quick glance tool that allows potential clients to test our capabilities, and the fact that it was giving inaccurate...

Not only did we get to meet over 90 startups, we brought our camera guy along too! Just click “Continue Reading” to take peak.  Don’t be shy, share it with your friends! Poindexter Goes West

Day One: We hosted a very impromptu happy hour for our bay area clients on Thursday evening at a great craft beer spot, 21st Amendment in San Francisco. We have never been shy about our love for locally made brews, so this was a perfect place to meet our clients face-to-face. After we settled in,...

Hello San Francisco! We are thrilled to announce we’re coming to you! We will only be in the city for two days, but would love to personally thank you for being, well, you… The reason for our trip is to take part in a huge startup event, aptly named The Pitch Event on September 8th...

I am admittedly very new to the world of web hosting but am playing the role of SpongeKevin SquarePants in terms of soaking up every bit of knowledge my fellow SingleHoppers throw my way! Fortunately the other guys around the pond here have been amazing when it comes to making sense of intergalactic-like world of...

And it’s all thanks to our clients, literally!  Without you we would have two massive data centers with nearly 9,000 very lonely servers! “Making the Inc.500 list for the second year in a row is a tremendous honor. Our company has historically focused on automating the management of Internet infrastructure, so we find this be...

I just popped by Poindexter’s Pond to introduce myself. My name is Kevin Swan and I am the new Director of Communications for SingleHop, Inc. I am a relative newbie to the world of Web Hosting but come from an intense media background in NYC where I worked on a wide range of clients, from...

Shared hosting is one tough nut to crack. Go ahead; ask anyone who’s worked in hosting before. I’m confident that everyone will tell you that it’s just NOT an easy business to be in. It’s not quite as challenging as, say, hunting wild alligators in the swamps of Florida might be, but it’s tough. I...

The purpose of TechWeek 100 is to give credit to those in technology that are impacting the business landscape, from managing fast growing technology companies to investing new technologies. Check out the profile on Zak along with others here: http://techweek.com/conference/techweek-100/

SingleHop founders, Zak Boca and Dan Ushman have built two world-class companies, in less than a decade, with just $1,500 seed money. An astonishing accomplishment! If you want to learn how they made it happen and even apply some of their business principles to drive your own success, make sure to read and listen to the...

A few weeks ago David Snead, one of the foremost legal experts in all things hosting offered us his first suggestions on how to get your web firm’s legal house in order. In this second and last part he dives deeper in to complex issues including liability and security. You would imagine that most of...

SingleHop is full of energetic and inquisitive people. They generally like to take the road less traveled and tend to think about the world in slightly off angle terms. Most recently a few SingleHoppers began studying how to best take advantage of the bitcoin virtual currency phenomenon. They studied the different exchange rates, the difficulty in...

The startup scene in Chicago has been under the radar for quite some time, but thanks to organizations like Technori.com our city’s great entrepreneurial stories of determination, risk taking, and team building, are coming to light. Today we are very excited to have one of SingleHop’s co-founders featured on Technori. Seth Kravitz, a fellow Chicago...

It has been more than three months since we launched Cascade, SingleHop’s IaaS cloud platform. The reliability and durability of the platform has come a long way since then. As a result, I’ve had more time recently to focus on optimizing the performance of the virtual machines (VMs) running in the cloud. For most applications,...

Making less mistakes is what experience gifts us. And helping others make less mistakes is what learning from others experience’s is all about! That is why SingleHop is proudly sponsoring today’s Entrepreneur’s Unpluggdd conference where three Chicago based business leaders share their experience in building successful companies. It is a small, intimate environment focused on...

A large portion of our clients would define themselves as business customers, and while they depend on us to ensure that their data, application, or website run without a glitch, our abilities to provide them with world-class business advice are limited. Even so, as one of the fastest growing IT companies in the nation we...

The web and all its participants are in many ways just like a city, there are good ones, bad ones, welcoming ones, and unsafe ones. Thankfully there are a few guides on the web that help you find those safe, good, and beneficial places- webhostinsearch.com is one of those guides. Their job is to help...

Jump with an expert, that is the promise of our Tandem reseller system. Because we understand that our resellers success is tied to our own success, we have created an entire program that offers resellers as many advantages as possible to ensure that they can attract, gain, and keep great new clients. We do this...

What do pizza, high-school, and business have in common? Our SingleHop co-founders Zak Boca and Dan Ushman! These guys have worked their butts off to put together not just one, but several world-class companies including SingleHop. Checkout this interview by Lisa Leiter from Chicago Crain’s magazine, it will give you a good insight into our...

We are a hosting company obsessed with service- this means we are also ‘tweakers’. It is only through incessant and consistent tweaking of all our processes and procedures that we can ensure that our customers are taken care of correctly, all the time, every time. So, as we go into the second quarter of 2011...

We are a hosting company obsessed with service- this means we are also ‘tweakers’. It is only through incessant and consistent tweaking of all our processes and procedures that we can ensure that our customers are taken care of correctly, all the time, every time. So, as we go into the second quarter of 2011...

To the untrained eye, a server cabinet is nothing more than a tall, black metal box with locking doors on it. To the trained eye, however, it is a vessel of incredible potential. In my last post, I described how SingleHop installs core cabinets and other support equipment when we add new datacenter space. Today,...

Building a new data center, or expanding an existing one, is a monumental task. When it’s done right, our clients don’t notice a thing, other than the influx of available dedicated servers. But behind the scenes, it’s a real labor of love, with a lot of excitement and a lot of hard work. As SingleHop’s...

Just a quick note here- the startup scene in Chicago is pretty hot right now, so we’ve put together a list of resources if you’re looking to get involved: http://chicago-concat.gathers.us/ http://groups.google.com/group/hn-chicago http://www.chicagocanoeclub.com/ http://www.exceleratelabs.com/ http://www.chicagoleanstartup.com/ http://www.theincubator.com/ (weekly gatherings, can’t find info on their site though) http://www.meetup.com/Bootstrappers-Breakfast-Chicago/ http://www.linkedin.com/groups?mostPopular=&gid=3525887 http://www.bigfrontier.org/ http://www.technori.com/ meets up every friday @ Frankie Z’s...

At SingleHop we are well aware that a large portion of our customer base is made up of small to medium size businesses, in many ways not unlike us. With this in mind we have asked some industry experts to shed light on tricky subjects that all businesses our size need to grapple with sooner...

One of the most exciting things about life at SingleHop is the challenge of designing complex web hosting solutions for our customers. Many of our customers who take advantage of our managed server offerings fall into the “complex” category, which essentially means that we’re providing hardware and services that go beyond our standard managed server...

This week we announced our 2010 year-end financial results. They are excellent. You can find a copy of them here. Of special note is the fact that during 2010 your hosting provider increased in size about 112%. That is great news for us, but in all honesty what does it really mean for you, our customers?...

SingleHop wouldn’t be where it is today (have we mentioned that we’re the fastest-growing hosting company in America?) without the people who build our systems and assist our customers, but our hardware is almost as important. After all, we’re a company that provides dedicated servers, and the beating heart of SingleHop is in our datacenters...

Life is full of difficult decisions. What to eat, where to go, what to buy, and so forth. When it comes to hosting, these choices don’t get any easier. In fact, they seem to get even more complicated. The broad array of technologies and software that through a multitude of combinations promise to fulfill your...

Cascade is here! After months of development and intense testing, we’ve officially launched our revolutionary new cloud hosting service. Whether you’re a Cascade beta tester, a current SingleHop customer, or an interested observer, we think you’ll be amazed by what Cascade has to offer. If you’re new to the Cascade concept, here’s a quick rundown to get...

Congratulations, you made it through 2010. It was a tough year as the stock market seemed to barely get back on a growth track, Facebook came of age, wikileaks engrossed us with anger or curiosity, and the smartphone became the new must-have gadget. 2011 is now upon us and we promise you that as far as...

If you’re looking for a way to give back to the community, there’s no shortage of worthy causes. In fact, it can be difficult to narrow down the options and choose the organizations you want to help. At SingleHop, we’ve had the opportunity to donate to many different social service groups and charities. We feel...

Ever tried to get something done on a five-year-old computer? It’s one of the world’s most frustrating experiences. Software won’t run, web pages freeze, and every hour or so the operating system shuts down entirely. Fortunately, we don’t have those problems at SingleHop—having state-of-the-art technology, for ourselves and for our customers, is one of our...

We’ve had an amazing year here at SingleHop, experiencing phenomenal sales growth, winning national awards, forming new partnerships, and adding lots of new employees. We feel especially fortunate to have experienced so much success at a time when millions of families are still recovering from the worst recession in decades. Lately, we’ve been trying make the...

It’s hard to believe how much business communications have changed in a few short years. And I do mean a few years—let’s just forget that there was once a time when people used fax machines or typewritten memos to communicate, and consider that in the early 2000s, most workers could only access business email from...

Black Friday this year, yes that would be just a few days ago, we decided to throw some holiday cheer into the mix by offering a first-time ever 30% off deal! Some people called it crazy, some others didn’t believe it. But, it was true and it only lasted for a very few short hours. So...

Ahh.. Black Friday. The day retailers go black for the year, and customers go crazy. Imagine the cold and weariness that early morning camper/shoppers had to endure this morning! They had a goal, a purpose, a vision- and by golly they were going to succeed. They were probably thinking that the TV for aunt Jemima will...

Lets talk Load Balancing. No, not the food kind where you struggle to get turkey, gravy, biscuits and everything else on your plate. Lets talk high traffic internet bandwidth.  So, your business is growing, your web site is getting more and more popular, and the single server you’re currently running is starting to get overworked. What do...

We don’t know about you, but when the weather turns cold and we get close to Thanksgiving, we start thinking about good food, shopping, and the occasional bad pun. So without further ado, feast your eyes on SingleHop’s latest promotion… The Triple Turkey Special! We think we’ve really cooked up a good one here. While the promotion lasts, each...

A few months ago SingleHop was honored to be included at #58 in this years INC 500 list of the fastest growing companies- we came in at 3800% in growth between ‘06 & ‘09! Well, behind each of the great companies honored in the INC 500 there are thousands of hard working employees who make the...

A few years ago while SingleHop was still a very young company a friendly outfit calling themselves “TECH Cocktail” approached us and suggested that we sponsor some technology focused mixers around Chicago. Both companies were in their startup stage and a partnership seemed pretty natural. SingleHop needed to gain a lot of brand recognition and...

What happens when you combine the industry’s best server reseller program with one of the best online billing system on the web? One free year of HostBill’s exceptional billing system for all Tandem server reseller clients. That’s more than $160 in savings! We’re excited about SingleHop’s new partnership with HostBill because HostBill was designed by system administrators to help system administrators manage the...

Until recently, choosing a control panel for your dedicated server was a fairly simple process. If you were using a Linux operating system on your server, you used cPanel, and if you were using Windows, you used Plesk. In theory, you could also choose to run your server without a control panel, but there’s very...

Whether you’re operating a reseller business or running your own website, your data is of utmost importance. You can’t take chances that it will be lost or corrupted, and if anything happens, you need absolute certainty that you can restore what you lost. That’s where backup systems come in, but how often should you back...