Communications infrastructure issue Start: 16:50 Time of resolution: 17:45 Impact: Customers may experience issues when submitting new requests We are currently investigating a situation that might affect a segment of our communication infrastructure. The following communications channels are affected: Customer hub ticket submission We invite you to contact us via telephone or live chat. Our staff will gladly provide any help...

Description : Our Creative Services and customer engagement strategy team plays a key role at the heart of our product concepts and services sales of the company. We are currently seeking a Creative Writer / Editor to support our creative marketing efforts, including proposal development, presentations, sell sheets, website content and any other creative communication. Reporting to...

Affected service: R7 and R8 distributions routers Start: Maintenance will be rescheduled to 2012-05-17 00:00 EDT from 2012-05-16 00:00 EDT Maintenance duration: 6 hours Impact: This maintenance will be non service impacting A maintenance on distribution routers R7 and R8 is planned on 2012-05-16 at 00:00 EDT. This maintenance will be non service impacting; however, due to the nature of...

Cloud Servers You can now rename your Cloud servers with the alias of your choice. It is now possible to visualize your Cloud server usage for each billing period and see a detailed list of all your VMs and the total minutes consumed. You can view your current billing period which lets you know what to expect...

Service affected: Control Center Start: Monday, May 14 between 8:00 and 9:30 EST Maintenance duration: 90 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Monday, May 14 between 8:00 and 9:30 EST. The Control Center will be unavailable for 90 minutes during the maintenance period, but access...

Update 2012-05-10 15:00 EDT – The incident has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to...

Workplace 20 Place du Commerce Nuns’ Island, Montreal (Quebec) H3E 1Z6 Main functions: Under the responsibility of the sales manager, the sales coordinator provides support to account managers. He will bridge the gap between sales and technical support and develop a relationship with clients and account managers. Responsibilities: Provide support to account managers; Ensure liaison between account managers and technical support agents; Monitor and coordinate...

Description : Reporting to the Director of Finance, the Specialist BI architecture will have to point us in a BI strategy and help us in our  analysis and technical needs as well as in the choice of tools. He will also support the implementation of his strategy. ROLE AND RESPONSIBILITIES: Provide BI reporting solutions (Business Intelligence): Needs Definition...

Main functions: Member of one of our Scrum teams, which aspire to become the best development teams in the world, you like to get involved in the quality of a software product. You know the agile principles related to testing, and you have experience with the tools and test practices needed to succeed in an environment...

Main functions: Under the direction of the Team Leader IT Operations, the IT specialist is responsible for infrastructure and internal company servers. He is the principal investigator of the production daily problems.  He makes improvements under the supervision of the senior Specialist. He is proactive and knows how to show initiative and autonomy in the improvement...

Main functions: Under the supervision of Team Leader of Data Center Operations, the Operator is responsible for daily operations in our data center of Lasalle. The candidate will act as a first responder to the operators of data center. He will motivate the team, provide training, followed by doing maintenance and installations made in the data...

Main functions: Under the supervision of the team leader, the intern will participate in the daily operations of the iWeb data center.  The candidate will perform the physical installations of servers, cablings and basic network elements.  Th intern will also known be the eyes and hands of technicians working outside the data center. Qualifications: Knowledge of equipment used...

Montreal, QC, May 2nd, 2012 – iWeb ranks 107th in the 2012 edition of Branham300, the annual list of the 300 largest Internet and Communications Technology (ICT) companies in Canada, based on revenue. iWeb, who incidentally provides cloud computing infrastructure to several of the companies that made this year’s ranking, continues its climb, from 241st...

Update 2012-05-01 10:15 EDT – The incident has been successfully resolved. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have any questions, please do not hesitate to...

Service affected: Control Center Start: Thursday, April 26 between 8:00 and 9:30 EST Maintenance duration: 90 minutes Impact: Control Center unavailable during the maintenance. A maintenance is planned on our network, which will affect the Control Center, Thursday, April 26 between 8:00 and 9:30 EST. The Control Center will be unavailable for 90 minutes during the maintenance period, but access...

EN – ES Here is the Post Mortem of the network incident of April 17th, 2012 that affected the first network segment of our iWeb-NE data center. The affected network segment houses approximately 25% of our Smart Server clients. Customers with classic, colocation and cloud servers have not been affected by this network incident. At 12:15 EDT,...

A detailed explanation of today’s problem will soon be available on our status blog. – Update 2012-04-17 22:00 EDT – All servers should be online. If you are still experiencing network connectivity issues, we invite you to submit a server outage ticket in your customer hub at https://hub.iweb.com/en/ and we will follow-up by mail.  If you already...

Update 2012-04-17 13:45 EDT – The network incident has been successfully resolved. The customer hub interface is now also fully functional. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused....

Update – 2012-04-10 09:00 EST – The maintenance for the Control Center has been successfully completed. In the coming hours, we will monitor the performance and the stability of the affected services to make sure that all is working normally. We apologize for any inconvenience this situation may have caused. If you have...

Montreal, April 4 2012 — Eric Chouinard, iWeb President and CEO, will be in Brazil from April 9 to 14 to present the company’s latest Cloud, web and Internet infrastructure solutions during Quebec’s Brazilian trade mission. iWeb’s Brazilian client base has grown exponentially, from 11 clients in 2006 to nearly 1,100 today; this represents nearly 10%...